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seller wants a refund
Last Post Nov 6, 2009 8:30 PM by: touchingbeauty818
Replies: 11
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couponcrazee
Posts: 14

seller wants a refund

Nov 6, 2009 7:45 AM
I have a seller from Brazil who claims that she didn't get her item. First of all she didn't even contact me about this until 1 month later. It was sent first class, so it was not tracked. Anyway, I was a little suspicious about this and checked her feedback left for others. I saw that she has a lot of recent feedback saying "thanks for the refund." I think this is a scam. Is there anything that I can do about this?
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couponcrazee
Posts: 14
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Re: seller wants a refund

Nov 6, 2009 7:48 AM
I meant to write Buyer wants a refund. I'm sure you figured that out.

Thanks in advanced!!
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marnotom
Posts: 7,279
(2 of 11)

Re: seller wants a refund

Nov 6, 2009 8:01 AM
Is there anything that I can do about this?

Give the buyer her refund.

Apart from the GPS, I don't see anything you sell that's a scam magnet.
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couponcrazee
Posts: 14
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Re: seller wants a refund

Nov 6, 2009 8:09 AM
You was only $30 worth of baby clothes...it's not a really big deal. I just think that it is strange that she has been getting so many refunds lately.
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casalambrettausa
Posts: 83
(4 of 11)

Re: seller wants a refund

Nov 6, 2009 8:33 AM
couponcrazee wrote:
You was only $30 worth of baby clothes...it's not a really big deal. I just think that it is strange that she has been getting so many refunds lately.


$30 is pretty substantial in a country like Brazil, good way to fly under the radar while making enough to get by.

AlexM
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smoothshoponline
Posts: 36
(5 of 11)

Re: seller wants a refund

Nov 6, 2009 12:34 PM
The package should get tracked in Brazil even for first class mail packages. A customer of mine has told me about it and I know it's been mentioned on the discussion board before. This is the link I could find.

Link
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sam9876
Posts: 52,212
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Re: seller wants a refund

Nov 6, 2009 1:02 PM
was only $30 worth of baby clothes


New or used?
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afantiques
Posts: 5,562
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Re: seller wants a refund

Nov 6, 2009 2:25 PM
Brazil has restrictions on used clothing, but to explain this would have taken more than 3 or 4 words.:)

af
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couponcrazee
Posts: 14
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Re: seller wants a refund

Nov 6, 2009 2:55 PM
They were new clothes. They sold for $30, retail value is more.
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sam9876
Posts: 52,212
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Re: seller wants a refund

Nov 6, 2009 4:30 PM
Would the customs department in Brazil be able to tell that the clothes were new?
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couponcrazee
Posts: 14
(10 of 11)

Re: seller wants a refund

Nov 6, 2009 7:27 PM
yes, they had tags.
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touchingbeauty818
Posts: 105
(11 of 11)

Re: seller wants a refund

Nov 6, 2009 8:30 PM
couponcrazee wrote:
I have a seller from Brazil who claims that she didn't get her item. First of all she didn't even contact me about this until 1 month later. It was sent first class, so it was not tracked. Anyway, I was a little suspicious about this and checked her feedback left for others. I saw that she has a lot of recent feedback saying "thanks for the refund." I think this is a scam. Is there anything that I can do about this?

you mean buyer, right? go to Brazilian Post Office site, enter the customs number, sometimes it can be tracked there.
www. correios. com . br
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