|
|
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription
eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.
|
|
Why no insurance?
Jul 27, 2009 10:58 AM
|
This one I don't understand. So many changes came with reasons - mostly enhancing the buyer experience, etc. Buy why no optional insurance? Who does that benefit? Who did it hurt? The way I see it, it was good for everyone. Yes, the buyer is already guaranteed to get the product if they pay by Paypal, but some like the peace of mind of an added layer of protection over what they already have. If the intent was to eliminate "Not responsible for items" from listings, why not just eliminate that over taking away something everyone could benefit from?
Kevin
Baby don't you ride in that faux Cadillac
If you must, please ride in the back
|
|
|
|
(48 of 65)
Re: Why no insurance?
Jul 28, 2009 12:57 PM
|
So we are supposed to add the cost for insurance to either the starting price which will result in higher listing fees and being further back in search which will lessen the chance of a sale.
Or we can add it to the shipping cost so we get to see the infamous "Your shipping cost is too high" warning when we create the listing. If we go on with it we will get less than desirable search status and most likely a potential buyer will not be happy with the higher cost since he does no longer see the explanation of what it's for and will then most likely bypass the listing.
This results in yet again less sales.
If a winning bidder does pay for it he will most likely NOT leave good DSRs for shipping cost.
Thanks eBay for screwing the seller once again.
 
|
|
|
|
(49 of 65)
Re: Why no insurance?
Jul 28, 2009 01:08 PM
|
So a USPS or UPS worker runs over my package and it's MY responsibility? If it's going to cost $10+ to insure an international pkg and I make my handling costs $10, you don't think I'm going to get dinged or reported for excessive handling fees????? So long int'l selling, that's a no-brainer.
Asking us to estimate the value of an auction in order to include insurance in our cost is absurd and not at all practical! I've had items I thought might bring $50 go to well over $200! So who do you expect to eat the difference? Me? Well, I eat enough in the way if fees. In this economy, there is no way to judge what something can potentially go for. If we over estimate, aren't we doing what you say eBay is against. . .cheating the buyer?
As more and more sites pop up, I see more and more sellers heading for the door. eBay has ruined the whole buying and selling experience and it happened once you let the cheap carp from China enter unchecked. You constantly insist on punishing the good sellers (I have all 5's on my DSR's but yet because some idiot dinged me a long time ago, I don't qualify for Top Seller), while letting the real offenders get off free and clear because they bring more money to eBay.
Geesh. It's starting to give me a migraine!
Cheryl
Cheryl
|
|
|
|
(50 of 65)
Re: Why no insurance?
Jul 28, 2009 01:17 PM
|
> So we are supposed to add the cost for insurance to either the starting price which will result in higher listing fees and being further back in search which will lessen the chance of a sale.
>
> Or we can add it to the shipping cost so we get to see the infamous "Your shipping cost is too high" warning when we create the listing. If we go on with it we will get less than desirable search status and most likely a potential buyer will not be happy with the higher cost since he does no longer see the explanation of what it's for and will then most likely bypass the listing.
>
> This results in yet again less sales.
>
> If a winning bidder does pay for it he will most likely NOT leave good DSRs for shipping cost.
>
> Thanks eBay for screwing the seller once again.
>
I never thought of it that way!!
Now it's even worse!
If added in the beginning of an auction, higher listing fees!
Well, I guess I'm just going to assume and estimate that every one of my Antique auctions will be closing at $2000.00 if that's the way ebay wants me to do it. Then I'll fold the $26.70 in with the handling fee.
When I get asked about it, then I'll explain to my customer.
When the buyer doesn't pay me in nano seconds, that should give me enough time to go in and revise this cost when I send the invoice along with an email directing the buyer to the policy of why it was done the way it was done.
If I am paid too little, I will refund the complete paypal payment and send a new invoice.
If I am paid too much, I will refund the difference through paypal.
Just created more work for sellers.
|
|
|
|
(51 of 65)
Re: Why no insurance?
Jul 28, 2009 01:40 PM
|
If added in the beginning of an auction, higher listing fees!
I never thought of that either and I'm betting eBay hopes more sellers don't think of it either!!! There's no way I'm adding insurance to the cost of the time therefore giving eBay even more money in fees!!! Sneaky, eBay. Very, very sneaky.
Cheryl
Cheryl
|
|
|
|
(52 of 65)
Re: Why no insurance?
Jul 28, 2009 01:42 PM
|
no Insurance?
It seems that once again E-Bay is hanging their Sellers out to dry, none of the so called improvements do anything but inflect pain on Sellers, again there is no defence against a Buyer who might have a bad day and decide to take it out on a Seller.
Who and where does e-bay get these hair brained ideas.
|
|
|
|
(53 of 65)
Re: Why no insurance?
Jul 28, 2009 01:44 PM
|
> Hi Twang, > > it says sellers can still buy insurance. > > can sellers NOT buy insurance as well? > > No insuring your items is completely optional. Sellers are responsible for getting items to the buyer. If you choose to insure your item you have the option of (but are not obligated to) folding your cost into the item price, or handling cost. > > > for UPS where insurance is always included, will that still allowed? > > Yes. > > I hope this answers your questions. > > Jarrod Jodoin > Product Management thx for earlier reply. i got confused with the 'No'. pls correct if i am wrong in concluding: I will NOT have to provide insurance if i don't want to.
|
|
|
|
(54 of 65)
Re: Why no insurance?
Jul 28, 2009 02:02 PM
|
Hi Twang, > pls correct if i am wrong in concluding: > > I will NOT have to provide insurance if i don't want to. Correct.
jarrod.j@ebay.com
eBay Product Management
|
|
|
|
(55 of 65)
Re: Why no insurance?
Jul 28, 2009 02:02 PM
|
> Hi Kevin,
>
> By removing optional or required shipping insurance, we are adjusting to help meet buyer expectations for ecommerce and aligning with industry standard practices. In most circumstances, buyers do not expect to pay for the cost of shipping insurance. This change also reflects the industry—and eBay—standard practice that sellers are responsible for their items until they are safely in their customers' hands.
>
> I hope this answers your question.
>
> Jarrod Jodoin
> Product Management
|
|
|
|
(56 of 65)
Re: Why no insurance?
Jul 28, 2009 02:04 PM
|
> Who and where does e-bay get these hair brained ideas.
>
> Fresh out of college, no life experience, children in suits. That's my guess.
> Cheryl
>
Obviously from someone who doesn't realize how an auction works.
|
|
|
|
(57 of 65)
Re: Why no insurance?
Jul 28, 2009 02:06 PM
|
Obviously from someone who doesn't realize how an auction works.
Who? Me? Or, the "powers that be?"
Cheryl
Cheryl
|
|
|
|
(58 of 65)
Re: Why no insurance?
Jul 28, 2009 02:08 PM
|
Sorry but I have to disagree with Ebay yet again. I purchase alot of stuff over the internet and no I am not asked to pay for insurance but I know that it is built in because most ecommerce sites charge exhorbitant shipping rates because insurance costs are figured in. Also I recently had an item sell for over 3500.00 that I expected to get around 1500.00 for. There is no way I would ship this without insurance and there is also no way that I would pay for or be expected to pay for the insurance on such an item. This change is going to make the shipping process much more difficult and time consuming and give ebay sellers another reason to possibly look else where for their ecommerce needs. Thanks.
|
|
|
|
(59 of 65)
Re: Why no insurance?
Jul 28, 2009 02:09 PM
|
I completely agree with eBay removing this scam by so many sellers, First it's included with Canada post eXpedited service and 2nd it's against the law to sell insurance if you are not an insurance company.
Just something they should of done years ago but the suits dropped the ball on that and now they are dealing with it.
suck it up and go on there are more pressing issues to the changes coming, Seller discounts 20% and how an US buyer can destroy your discount because of Customs delay.
|
|
|
|
(60 of 65)
Re: Why no insurance?
Jul 28, 2009 02:11 PM
|
Lol, thanks for the laugh, I needed it at this point.
|
|
|
|
(61 of 65)
Re: Why no insurance?
Jul 28, 2009 02:16 PM
|
2nd it's against the law to sell insurance if you are not an insurance company.
Who's selling insurance besides the USPS? They are a government agency and therefore I don't think they are breaking any laws by offering insurance.
First it's included with Canada post eXpedited service
How does that help us here in the U.S?
how an US buyer can destroy your discount because of Customs delay
I don't understand this. We don't have a customs to deal with like Canada or other countries do, as far as I know. I've never had to pay a customs fee or go to any customs office to pick anything up. I wouldn't even know where a customs office is around here.
Cheryl
Cheryl
|
|
|
|
(62 of 65)
Re: Why no insurance?
Jul 28, 2009 02:18 PM
|
> Obviously from someone who doesn't realize how an auction works.
>
> Who? Me? Or, the "powers that be?"
> Cheryl
>
No, not you....?....The Powers that be.
|
|
|
|
(63 of 65)
Re: Why no insurance?
Jul 28, 2009 02:20 PM
|
LOL! Thanks. That's what I figured. Although, there are times I doubt I know how an auction works. At least around here. . .
Cheryl
Cheryl
|
|
|
|
(64 of 65)
Re: Why no insurance?
Jul 28, 2009 02:25 PM
|
> I completely agree with eBay removing this scam by so many sellers, First it's included with Canada post eXpedited service and 2nd it's against the law to sell insurance if you are not an insurance company.
>
> Just something they should of done years ago but the suits dropped the ball on that and now they are dealing with it.
>
> suck it up and go on there are more pressing issues to the changes coming, Seller discounts 20% and how an US buyer can destroy your discount because of Customs delay.
And visa versa on the DSR over customs delay..
Sellers don't sell insurance, they are extending the option to the buyer to purchase insurance from the shipping service if they6 so chose, which the seller will then include the cost or deduct it from the shipping if not used. We are just the middle man for the middle man.
|
|
|
|
(65 of 65)
Re: Why no insurance?
Jul 28, 2009 02:33 PM
|
> LOL! Thanks. That's what I figured. Although, there are times I doubt I know how an auction works. At least around here. . .
> Cheryl
>
If the people making the changes with this one knew how an auction works, (maybe they should look up the definition) they would realize the value is not determined until 2 bidders stop bidding and the highest man wins. Then the insurance can be calculated according to the final bid. How A** backward can they be!
I can't estimate. I run my business according to the actual facts. Over 35 years selling Antiques, 11 on ebay and this change is the most ridicules yet, well, besides the DSR, feedback, no paper payment, hiding the bidders identity,...why don't they just come right out and say, Auction sellers of Antiques and collectibles, it's been nice, thanks for the start, but we no longer need you, bub-bye!
Why? because then I'd be one rich mama!
|
|
|
Original Post
)
)
)
)