To A_C_Green -
After reading your post, I have been trying to attach photos to buyer inquiries via the ebay system messages.

So far, the only way I have figured out to send a photo to a buyer is to reply to the ebay message thru our regular mail service (such as gmail), NOT the ebay message inbox. If you hit Reply, and attach a photo there, the buyer will be able to see the photo in the regular mail service, but NOT in the ebay messages inbox.
Nowhere can I find any information about how to do this or how this works on ebay.
Hope that helps you though.

I bought & set up a URL that only contains a redirect to my eBay store so that repeat customers don't have to remember the long eBay version of my store's web address. I post this in all of my listings.

Again, when you type in my business URL: OldeCastleArts.com , all that happens is that you show up in my eBay store.

Will this still be allowed under the new policy?

Thanks Christine. Any suggestions on how to include this in my listings legally? As an active link labeled "see all of my items" perhaps?

Darn it you can't edit these... i meant to say, "if someone "inside" of Ebay is taken out, it WOULD be in violation, but surely not the other way around?"

Right now it's not an active link, it's just a web address. I assume that anyone that's currently looking at my listings is capable of clicking on the "see other items" button. I just want to give them an easy to remember address so that they can find me in case they wander off and want to come back to buy later.

But I'm hoping that you're right about making it a link since it will take you to an internal eBay address. Since I've got a killer combined shipping rate, it should count as increasing the chances of a sale since the total cost per item drops dramatically when you buy multiple items.

What I want to avoid is having my listings ended by eBay while I try to figure out what exactly is allowed. It won't help eBay or me to have customers showing up and no products listed.

Hi itspostingtime,

Linking to a blog or an informational page that might also have a Google Ad on is acceptable - however, bear in mind that eBay will continuously be checking these links to ensure that the nature of the pages isn't changing.

Thanks
unaperla

Hello pinks???? Is anybody actually going to answer this specific Q? It's been 40 minutes....

As an eBay top rated power seller of Personalized photo gifts and personalized Photo cake edible icing sheets, I am confused as to if/how eBay will allow customers to upload their large photo files, (which most digital photo images of 10 by 16 inch size do run an approximate 9MB file size), to us sellers if we can not state in the listing as we do now, to email photo image files to us at: images@artdesigngifts.com so we can process their order. If we can not inform and advise them where to email them, what avenue will eBay provide buyers and sellers of personalized photo merchandise to send and receive these large photo image files, as well as mocked up preview images of their product for their approval for us to process? We sell many products which house as many as 10 photo file uploads per each one single personalized item, so how are they to get those files larger than 2MB to us, and how will they receive our proofs of their final image to them when it exceeds 2MB? How are we to send them their mocked up preview draft of their order for their approval? Are we able to add to our listing that they need to reply to our eBay messages only through their own personal email account in order to view and send and receive photo files and mocked up previews of the finalized custom purchase that they will then be able to view our attachments? Digital photos this day and age,far exceed 2MB file size, when buyer wants to use the highest quality photo image for the highest quality final product print, so how can we continue providing our high quality product with them needing to send us photo images restricted in file size? Also, the limited number of email attachments is of concern, as many customers change a design layout, replace first chosen photo file images with new ones, and want updated mocked up proofs of revised custom photo purchase, so how can we keep communications with the prospective buyer going to their satisfaction if we become limited by size and quantity of emails sent to them? Below is a link to sample listing we offer for sale I refer so you can see how sending and receiving high quality photo file attachments is crucial to our existence within eBay – without high quality photo file attachments we have no product to offer, thus no reason to be on eBay selling: Link Sincere Regards, ~ Marcia ~ Art Design Gifts eBay Store

Just wanted to add some info here. I talked to an ebay rep this morning and she said the newest policy on including email addresses in listings she had was dated June 3.

Sellers are not permitted to include contact information in portions of a listing like:
Title
Subtitle
Item Location
Image(s) - There are some exceptions for contact info within an image.

Such contact information includes but is not limited to:
Email address
Phone number
A Website address [This is only permitted when offering a specific domain name listed for sale].
Instant messenger ID

I have asked her to look into this and give me further clarification and whether this is changing. It is possible that she does not have the new policies as they are not in effect yet.

Hi thegoldexchange*123,

You can include a phone number in your listing. Email address will not be allowed in listings starting October 1st. At that time, we will provide messaging in the listing flow when email or a violating link is detected and you will be able to make updates before submitting the listing. Sellers are encouraged to start updating listings including any listing templates now before October 1st so that your listings will comply.

You can get the highlights and details of email and links policy at http://pages.ebay.com/sellerinformation/news/links2011.html

Thanks,
-Ritu

Am I allowed to have a link in my listing for my ebay store page of contact information that supplies:
our office phone number
our cell phone number
our email address
our shipping address
since it is a link that keeps them within ebay, or is having our email address on a page in our store, but not on the listings, a violation in October as well, please?