I recently had a problem getting paid for an item, so I filed to advise of this. The item that wasn,t paid for, is a pair of tickets to a football game. The bidder made there bid several days before the auction ended, and the tickets were for a game the day after the auction ended. I offer to meet with the winning bidder or deliver the tickets myself, but that failed to get a reply. About a 5-7 day period passed, and I contact someone in CUSTOMER SUPPORT, and explained the problem. The female individual was very difficult to understand. I,m guessing she was from Sri Lanka, or maybe LA, When I re-explained the situation, she advised me at least 3 times to put my tickets on e-bay again. Finally after many attempts on my part she finally got that the tickets had no value any longer, and advised me that I was S O L. I now see I can,t even rip the buyer on feedback. I live in the the PHX area and have seen some of your new facilities/ E-BAY, PAY-PAL, and it seems you are doing quite well. I think you need real CUSTOMER SUPPORT people on your staff. Jim
eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.