I sold an item let’s say is worth $120 retail on eBay for $70. It is brand new and is still in its original box. I had to send it us parcel for $15 since I couldn’t afford to pay $36 for priority mail since I only made $70 on an item I had paid $120 for. So I opt to get insurance for $100. I sent the item on the 18th of last month and the estimated time of arrival was on the 27th.
When I received an email from the buyer on the 9th of this month I was surprised that he still had not received the item. So I emailed him back reassuring him it would be there soon and I gave him the tracking number and told him had had also purchased insurance.
Then he emailed me again on the 11th saying he was upset and wanted me to rectify the matter asap. So I called the 800 number and they said it had already been delivered on the 23rd. So I emailed him back telling him it had been delivered and gave him the tracking number again. It’s already been delivered right?
This has been happening over and over again for almost every other transaction I have sold for the past few months of this year. People who are trying to say they didn’t receive the item I sent them in good faith. I have learned my lesson and will not send anything I sell on the Internet without a tracking number and insurance now days because people take advantage of you if you don’t take precautions. The buyers don’t care if you are just trying to make enough money to pay your bills and buy groceries. I am a small fish. I cannot compete with those big business eBayers who can afford to ship things for free.
Well that customer has now filed a complaint against me today. Unbelievable! So I called eBay support and they said they called and checked the tracking numb