Said it before and I'll say it again, I would like to see a system where sellers are judged on the basis of adherence to policy, as opposed to the random DSR, or Negative opinion of a buyer. Many of us have heard of the seller who receives a glowing positive feedback, only to have their DSR ratings slaughtered. It would prove beneficial to have a DSR System that was for member information only, not used by eBay as a punitive measure for account standing. If that were possible... why not also have a DBR. I know this may be repetitive, as I have posted this before, but I did like this suggestion by another member, as proposed by ibuyoldgames...

Buying and selling on the same ID is not allowed. Each new member who wants to sell must create a seller account. Those who wish to buy must create a buyer account. Existing members will be able to designate their current ID as either a buyer or a seller. If they then wish to do the other activity, they would need to create the appropriate type of account.

Seller accounts would show tallies for data elements S1 thru S9 as defined below:

S1 - registered date

S2 - Total number of sales

S3 - Total Number of INR's filed against and number won and lost

S4 - Total Number of SNAD's filed against and number won and lost

S5 - Total Number of NPB's filed against buyers and number wond and lost (won = buyer cannot prove payment was made prior to the NPB.)

S-6 thru S-9 Same info for the last 12 month window.

Buyer accounts would show tallies for data elements B1 thru B9 as defined below:

B1 - registered date

B2 - Total number of purchases

B3 - Total Number of INR's filed against sellers and number won and lost

B4 - Total Number of SNAD's filed against sellers and number won and lost

B5 - Total Number of NPB's filed against this member and number won and lost (won = buyer proves payment was made prior to the NPB.)

B6 thru B9 Same info for the last 12 month

window.

Eliminate member to member feedback. Keep DSR's but make them for use by Buyers and Sellers for comparison only. Ebay should not base any account restrictions or rewards on them. This will eliminate the 4=Good / 4=Bad nonsense. Implement a tool that would allow buyers to exclude sellers from their search results based on percentages on S2 - S5 and / or S6 thru S9. Implement a tool that would allow sellers to block potential buyers based on percentages on B2 - B5 and / or B6 thru B9.

Simple, clean and easy... exactly why it will never happen.

I just got off the phone with eBay about this. Truly unacceptable that we can not leave negative feedback for those who do not purchase the item. I had am item like this and the person told me "her friend changed thier mind about the item so i'm not paying for it. do what you have to do, good luck".

Clearly no remorse. Clearly laughing at me.  I opened a nonpaid item case, in which the buyer never responded and it was closed and my fee given back to me by eBay. But then I go to leave negative feedback and it says I can't?? and I can't see the strike?

If I can't leave feedback  - eBay at LEAST put a notice up a negative on our behalf to let everyone know the buyer didn't pay for it.

This whole "well she gets 3 strikes and no longer can be a part of eBay" crap is stupid. You can get however many usernames you want to these days.

I've been a part of eBay for 12 years.. I don't do much on here, from time to time or here and there - but I was truly dissapointed to find this system in place where there is no justification for sellers! Except a fake "strike" that no one sees!

Well that's not what they told me on the phone today. I don't even think I have sold anything in 4 or 5 years on here. But clearly recall the lady telling me today that "three strikes and they can no longer buy or sell on ebay - their account is suspended".

I couldn't have made that up as little as I do on here.  I say all is fair in love and war. If they can leave a negative feedback on me for my item being not as described, then I should be able to leave a negative feedback for them not paying. It's pretty simple.

Otherwise it's fun to just run around and bid on things to toll with people. Maybe i'll bid on a $1,000,000 domain name and then decide 2 weeks after I win that I dont want to pay for it 'because i don't feel like it" since there is no visible and true recourse for not paying for an item. What's the point then? Trust me, the 3 strikes and your out policy is still in place, according to eBay as of this morning.

maerklin61: Loosen up, forget about the non paying bidder and the strike against him or her, move on and be happy.Worry about yourself and make sure your selling makes you money (profits). It is not worth the stress, time, messaging back and forth, contacting ebay, etc.!!!

While I appreciate this attitude, because I feel it is right and really the best option, it is sad that ebay's "solution" has created more non-paying bidders than ever. I open more cases, cancel more transactions and give more refunds than ever before and it is like pulling teeth to get all my fees back. I don't really think I do receive "all" of the fees unless I actually call ebay on each transaction in question.

"Where do unpaid item strikes show up?"

Nowhere... evilBay has no financial reason to discourage any buyers.

evilBay makes over 10% on every transaction... Honest or Not.

If a buyer does not pay... That may cost a Seller time and Inconvenience...

But it does not cost evilBay anything...

It is not even "The Cost of Doing Business"... I costs evilBay Nothing.

If a Seller gets ripped-off, evilBay does not care, there are more where that one came from.

Unpaid Item Strikes are an empty threat to make evilBay seem honest.

Since you cannot leave any Buyer feedback.

And if they ever did sanction someong, sleazy buyers can just open another ID...

So you KNOW that the Unpaid Item Policy is just for show.

Have you EVER known a Buyer to get Kicked-Off of evilBay? Really?

Latest Toy... 1980-ish Ovation 1114 Folklore
12 Fret Slothead steel string, originally designed for Josh White

What would happen if Ebay wouldn't let buyers buy until the unpaid item case is resolved?  How many times have sellers had a buyer commit to buy an item and then go buy other items from a different seller while never paying for the item they committed to buy from you?

bailiwyck wrote:

What would happen if Ebay wouldn't let buyers buy until the unpaid item case is resolved?  How many times have sellers had a buyer commit to buy an item and then go buy other items from a different seller while never paying for the item they committed to buy from you?

What would happen?  If you're talking about eBay forcing the buyer to complete the transaction by paying, then sellers would get a lot of low DSRs in retaliation under the current DSR system. As well as the seller having to deal with returns and being out the postage.

And eBay would be missing out on other possible sales while that buyer couldn't buy anything else. Can't have that happen, LOL.

Hondamedic, this is a poor analogy!! People making house payments are paying for shelter, a vital necessity, and generally have a month-to-month commitment to the amount they owe that was usually determined far previously. Every once in awhile, perhaps, something happens (someone gets sick and can't work, a car needs repair, etc.) and the chips don't fall right that month, making it more difficult to come up with the monthly payment. It's hard to foresee these types of occurrences when you first buy/rent a place and agree on the monthly payment.

ON THE OTHER HAND, buyers on eBay are generally purchasing things that are NOT absolute necessities - jewelry, clothes, tools, sports equipment, etc. When they are bidding on item, they are pledging a "contract" that if they win the item they will pay for it, and when they place their winning bid, they click knowing that they're going to have to pay this amount within 4 days! It is a small time frame, and they know immediate compensation is expected. I just had a buyer win a pair of gold watches I was selling, and is backing down from paying for them. What happened in the 4 days from when he won the item that now has left him unable to pay? Did he get struck by lightning? It is such a frivolous purchase for someone who doesn't have the money to afford them - if you aren't able to pay for an item, don't bid for it in the first place! It's a waste of time for everyone involved. Because of this, eBay absolutely SHOULD put a sign on their figurative lawn that says they didn't pay on time.

As many have stated...it doesn't even matter if and where it shows up.  Just hold yourself to a higher standard, smile through the pain, and move on.  You can't make a stupid, rude, person of low standards and no integrity raise their standards by striking them.  You will never change them. And they will continue to be rude and stupid.  So, either deal with it or quit selling on ebay.  I am dealing with two right now and I am smiling because, even though they are total losers, I am still a person of high standards, and THEY CAN't change me, either! HA! 

barnwander wrote:

 But 80% of unpaid items are from buyers with 0 feedback

Where did you get that data?

Hi,

I found it in searching on ecommerce sites, etc. to get info re ebay.  I will try to find it again and put a link in here. 

barnwander wrote:

Hi,

 

I found it in searching on ecommerce sites, etc. to get info re ebay.  I will try to find it again and put a link in here. 

Good morning BarnWander and welcome to The Part Timers Forum.

I believe the stat you read is eBay research has shown 80% of ID's without a PayPal account are more likely to be NPB's. This is easily fixed by requiring a PayPal account in your Buyer Requirements.

Account > Buyer Requirements > Show > Edit > Buyers without a PayPal Account > Check the box next to > Block buyers who don't have a PayPal account. > Scroll to the bottom of the page> Submit

While there set the rest of the preferences to the strictest settings.> http://forums.ebay.com/db2/topic/Part-Time-Ebay/Are-Non-Paying/5100114155

Hope this helps.

BBL: Blocked Bidder List... BIN: Buy It Now... BO: Best Offer... BR: Bid Retraction... DC: Delivery Confirmation DSR: Detailed Seller Rating FB: Feedback FRB: Flat Rate Box FVF: Final Value Fee IPR: Immediate Payment Required NARU: Not A Registered User OP: Original Poster OT: Off Topic PM: Priority Mail.... PS: Power Seller.... SNAD: Significantly Not As Described...... TRS: Top Rated Seller...... UIA: Unpaid Item Assistant..... UID: Unpaid Item Dispute