From collectibles to cars, buy and sell all kinds of items on eBay
aAdvanced Search
Topic Archived and Locked This topic has been archived and locked - replies are not allowed.
Last Post Sep 20, 2005 7:37 AM by: amanda@paypal.com
Replies: 1
ryank@ebay.com
Posts: 392

***PayPal Debit Card Transaction Issue***

Sep 19, 2005 7:47 PM
On Sunday 9/18/05, due to a separate third-party issue, a one-time processing error resulted in a small number of users being debited a second time for older transactions initiated by the user on or around 9/8 or 9/9. Since the debit card charge can take up to 3 days to complete, the original transaction would have been completed on 9/15. If you were affected by this issue, the duplicate charge would have appeared again on 9/18 for the same amount.

We are currently working to reverse all of these duplicate transactions and we will post an update once we receive any additional information.

Thank you again for your patience as we work through these issues and we apologize for the inconvenience.


Ryan K.
Community Development
eBay


Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
amanda@paypal.com
Posts: 1,716
(1 of 1)

***PayPal Debit Card Transaction Issue***

Sep 20, 2005 7:37 AM
Hi All,

I wanted to share some good news. This issue has been resolved!

We worked with our third-party processor to complete credits for the transactions initiated on 9/8 or 9/9, completed on 9/15 and debited a second time on 9/18.

Please let me know if you have not been credited for these specific transactions.

I apologize for any frustration and confusion and appreciate your patience while this matter was resolved.

Please continue to monitor the thread found HERE for the separate debit card issue we are working to resolve for updated information.

Best Regards,
Amanda
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 

New to eBay Boards? Try a visit to our Community Discussion Boards Help and Welcome Center .

Want to visit another board? You can view our Community Overview Page or select from these lists:

Community Help Boards:

eBay Tools Boards:

Category-Specific Boards:

General Discussion Boards:


Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time
hosted by LiveWorld