From collectibles to cars, buy and sell all kinds of items on eBay
aAdvanced Search
Attention small business or part-time sellers near Atlanta:
Learn from experts and network with sellers at
eBay: On Location in Atlanta, March 19-20
SPACE IS LIMITED! REGISTER NOW
Last Post Jan 26, 2010 9:44 AM by: augustus@ebay.com
Replies: 125
)
nates_tips
Posts: 4,436
(1 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Mar 31, 2009 9:17 PM
Hello,

Not sure if you saw this part of the announcement, but if you didn't, I think that it will answer most of your questions:

Picture Manager, eBay's paid subscription picture hosting service, will be retired after August 2009, with new subscriptions disabled starting later this month. This will allow us to focus resources on improving our mainstream per-listing picture-hosting services. If you use Picture Manager now, you'll need to migrate to another hosting service--either eBay per-listing picture hosting or a third party self-hosting solution--before the end of August:

  • All Picture Manager uploaded pictures will be retained and used in current listings for a minimum of 100 days after you unsubscribe. As you continue to use those pictures in listings, they will be managed automatically just like pictures originally uploaded via the per-listing picture hosting service. Any applicable per-listing picture fees will apply when pictures are re-used.

  • Current Picture Manager subscribers can download copies of their Picture Manager-hosted pictures as zip files before unsubscribing.

  • For Store subscribers, pictures in your custom Store pages and Store logo will be automatically migrated to standard eBay picture hosting and will remain free.




Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
catherbrownbooks
Posts: 46
(2 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 1, 2009 9:54 AM
First let me say that this move by eBay irritates the heck out of me because just last year AOL shut down all of my picture storage and I had to download and save 2000 AOL stored photos one-at-the-time. Then, after studying the situation (apparently not thoroughly enough), I chose eBay picture manager as my new service. I then loaded the pictures back up (to eBay's service) one-at-the-time and, of course, had to rewrite every eBay store description (to remove AOL HTML) one-at-the-time. Now it appears I may be forced to do all of that again.

But please explain first: current service ends in August (August 1? August 31?). The way I read the posted "explanation," the photos are still good for 100 days after that. Are they free for those 100 days (presumably the 100 extra days ending some time in December). I DO understand that new uploads to eBay's "standard" service will be charged per picture (after the first one) but if my item with 4 photos doesn't sell at auction and I convert it it a store listing, do the charges for the extras recur every 30 days? Or are they free altogether (I'm not sure what "custom store pages" are) per the last bulleted paragraph you posted. If not, if I can ACCURATELY convert all (or most) of my listings to various sub-categories under "art, antiques and collectibles" (which, unfairly I would think, get 12 free photos), will my currently uploaded photos continue to be used and will they be free (as advertised). Ebay just seems to complicate matters as much as they can, perhaps in an effort to convince stockholders they are doing "something," yet - all the while - I can rarely understand their explanations.

I truly dread the thought of having to find yet another photo storage service and having to go through all of that downloading, uploading and editing again!

PC
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shipscript
Posts: 8,491
(3 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 1, 2009 5:19 PM
catherbrownbooks

Picture Manager will be retired after Aug 31 and your account will be closed. All of your photos will remain hosted for at least 100 days after your Picture Manager account is closed, regardless of whether you close it today or whether you wait for eBay to shut it down after Aug 31.

I looked at your store, and the only photo I saw that would be considered part of the free store hosting is your store logo. eBay will continue to host that as a free service and they will move the photo for you. If you are using that store banner in any other locations, like in forums posts or emails, you will need to look for the new URL when it converts. Simply right-click your store banner and read the properties.

I also saw a photo on your "About the Seller" page, and if that page was created in the normal manner, then that photo is unrelated to Picture Manager and will continue to be hosted as one of the two free "About Me" page photos.

All of the photos that are in the description area of your listings will need to be moved to a new host. They will last for 100 days after your account is closed, so be sure to get them replaced before the holiday selling season.

Any photos that are uploaded in the normal eBay locations/slots will convert to EPS (eBay Picture Services) photos the next time you relist after closing your account, and you will be charged accordingly. Good-til-canceled items auto-renew every 30 days, so I think those will convert to EPS on the first 30-day schedule after you close your account, and you will be charged accordingly.

Rehosting

While your Picture Manager account is still active, you will be able to download a zip file of all of your photos, so be sure to do that well in advance of the Aug 31 deadline. Any images that were used inside the description area will need to be rehosted elsewhere, or you can upload them to standard EPS slots when you relist the affected items.

You should also be able to use the brand new "Copy Web files" option on eBay's Picture uploader to transfer eBay Picture Manager photos embedded within your page to standard EPS photos that appear above or below your description. That way, you wouldn't need to locate the specific picture on your computer. When relisting, copy the URLs that are embedded in your description and paste them into the "Copy Web files" uploader; then remove the images from inside the description.

And yes, you will need to edit all of the listings with embedded photos to either delete the photos or change the image addresses to point to a new host. It appears the many of your 700 items have only one photo in the EPS position, so those should be easy, but I do sympathize with you on the remaining items with embedded photos that will need personal attention. I don't see a simple solution to those and can only recommend that you move the images to EPS or set up a hosting account now so that you can move the items in reasonably manageable chunks over the next few months.

eBay Live 2007 Community Hall of Fame Award
Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shipscript
Posts: 8,491
(4 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 2, 2009 1:02 AM
I tested the "Copy Web files" uploader and am sorry to report that it won't upload images that are already on eBay servers. So that was not a good suggestion. That means you will either have to use an outside image host to keep the photos inside your description, or remove the images embedded within the description and upload the images to EPS hosting from your desktop.

eBay Live 2007 Community Hall of Fame Award
Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
catherbrownbooks
Posts: 46
(5 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 2, 2009 7:26 AM

> Any photos that are uploaded in the normal eBay locations/slots will convert to EPS (eBay Picture Services) photos the next time you relist after closing your account, and you will be charged accordingly. Good-til-canceled items auto-renew every 30 days, so I think those will convert to EPS on the first 30-day schedule after you close your account, and you will be charged accordingly.
>


Thanks for all the useful info. I do understand the initial charge on EBAY PICTURE SERVICES but is it a one time listing charge or does the charge recur every 30 days for pictures used in conjunction with "good 'til cancelled" store listings? In other words, when ebay - if a $15.00 store item doesn't sell within its first 30 day period - charges me 3 cents to renew the store listing, are they going to charge me another ten cents for each extra photo used with the listing? (Although I do understand from ebay's current promotionals that extra photos in antiques, art and collectibles are totally free - at least for the time being)? It would be a big help to me in making my decision about photo hosting if I knew for sure how ebay was going to charge me on photos in monthly renewals of unsold store items. Thanks!
PC
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
xoxmas
Posts: 505
(6 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 3, 2009 4:11 PM
can't tell you how I hate this move...why eBay? and why aren't you coming up with a solution to help...just creating more problems why?

has any one figured out what they are going to do?
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
gmoneystin
Posts: 2
(7 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 3, 2009 5:09 PM
I feel the same way. I have 10,000 auctions, am I going to have to relist all auctions again with photos? Or wil my auctions prior to August 09 carry over with the existing photos? If I transfer my auctions to Auctiva will they store my pics without having to relist? It seems the answers I'm given from Ebay are so technical nobody can tell me straight if the current store photos will carry over.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shipscript
Posts: 8,491
(8 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 3, 2009 8:25 PM
" has any one figured out what they are going to do?"

xoxmas, I think many sellers have a plan. Can we help you plan?

gmoneystin, if your photos are in the eBay slots, they will automatically convert to EPS (eBay Picture Services) photos when they renew (after your Picture Manager account is closed) and you will be charged EPS rates. If the photos are placed within the description area using HTML, you must change them yourself.

eBay Live 2007 Community Hall of Fame Award
Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
readingwriting0
Posts: 1,000
(9 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 5, 2009 1:54 PM
It would be helpful to get suggestions on where to find good, reliable, image hosting.

It doesn't do any good to complain, but this whole thing stinks. We had to spend precious time hand editing hundreds of templates to comply with the payment policy, now we have to redo all those templates.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
nates_tips
Posts: 4,436
(10 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 6, 2009 6:58 AM
readingwriting0,

PhotoBucket is a good, reliable image host. The free account offers 1GB of space and features bulk uploaders. You can also use a web browser called Flock to upload hundreds of photos at once.

http://photobucket.com/

I do sympathize for the large sellers who have hundreds of photos for their auctions hosted in Picture Manager, and no doubt it is extremely inconvenient. However, some may find this change a blessing in disguise. In my opinion, Picture Manager was a little high. There are other hosts out there just as good, if not better that are free. In the log run, sellers may find that they will save money.



Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shipscript
Posts: 8,491
(11 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 6, 2009 10:11 AM
catherbrownbooks, to answer your question about charges, yes when your photos convert to EPS hosting, the EPS fee will recur every 30 days.

eBay Live 2007 Community Hall of Fame Award
Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shrine213
Posts: 9
(12 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 7, 2009 8:33 AM
I have talked with with ebay twice about this and I get the same answer from them. Right now there is no alternative except to download your pictures, find a third party site, upload them and then revise all of your ads. They make it sound so easy. Like many others I just got done revising my ads to remove the words money and order. That was easy compared to what is going to be required to update pictures.

eBay makes these decisions without offering a solution to the problem that the decision creates. If they want to eliminate Picture Manager why cant they offer a simple way of migrating the pictures? They dont realize that their best customers are the ones that are the most affected by the decision. I have 2 accounts with almost 3000 ads between them. Do they not realize how much time this is going to take? Do they not realize that the time spent on revising ads for the THIRD time could be spent listing new items?

I wonder what will be the next decision from ebay that will require revising the ads for the FOURTH time. I get the feeling that the folks that work for ebay are continually reinventing the wheel so that they will have job security.
Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
shipscript
Posts: 8,491
(13 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 7, 2009 9:46 AM
Hi shrine213, All of your Picture Manager photos will automatically convert to EPS photos. Any that were used in the one free picture slot will continue to appear in your auctions at the EPS rate. Any that were embedded in the description using HTML codes will disappear after the 100-day window, so those are the ones that need to be rehosted.

eBay will have a zip download feature available in the near future, and in another thread, RobsHelp is working on an alternate download scheme.

Moving the image files to another host won't be that much of a problem - the effort will be in the revision/editing process. Because you are using Selling Manager Pro, I suspect you have some better editing tools than normal listers have. We can probably figure out some scheme that will improve the editing process based on what we find out about SMP.

Going1ncellc is our resident SMP guru, so when she stops by, perhaps she can make some find/replace or bulk edit recommendations.

eBay Live 2007 Community Hall of Fame Award
Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
temptations-vintage
Posts: 2,370
(14 of 125)

Re: Picture Manager Retiring -- Need Answers Please

Apr 7, 2009 12:08 PM
If I am mistaken, please let me know..

Isn't photo hosting part of what we pay for when we have a store?

I don't use it, because Ebay is so wonky most of the time...too many things change. I use Sellers Source Book. They charge $8.00 per month, but have unlimited hosting plus a bunch of other things. I will be canceling my store and just going with fixed price... Their customer service is superb and you can launch your listing from that site...

My gut feeling is that this is where Ebay is herding everyone a little bit at a time..

Reply
Name:
Email:
 
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
Page: of 9

New to eBay Boards? Try a visit to our Community Discussion Boards Help and Welcome Center .

Want to visit another board? You can view our Community Overview Page or select from these lists:

Community Help Boards:

eBay Tools Boards:

Category-Specific Boards:

General Discussion Boards:


Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Policies | Government Relations | Site Map | Help | Contact us
Copyright © 1995-2010 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time
hosted by LiveWorld