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Picture Manager Retiring -- Need Answers Please
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Picture Manager Retiring -- Need Answers Please
Mar 31, 2009 06:21 PM
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I just heard the news today about Picture Manager retiring end of August. There isn't a whole lot of information on what we need to do to transfer over. I am completely lost. If we want to keep our hosting on eBay, what do we need to do. And will we be able to keep the photos within the templates as we currently do now? It doesn't pay to complain at this point, but another bombshell being dropped, another thing I have to do that will cut into my productivity, another thing that wasn't broken being "fixed."
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(125 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jan 26, 2010 09:44 AM
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The seller announcements today include a price change for eBay-hosted pictures: bundled (free) pictures (up to 12 per listing) and Picture Pack (includes Supersize/Zoom on the View Item page) will be included for Basic Stores starting on March 30th., the same as currently available for Premium and Anchor Stores.
This change enables Picture Manager subscribers who have an existing Basic Store to unsubscribe from Picture Manager any time after March 30th with no increase in picture fees--in fact a decrease in net fees, plus the addition of free Supersize/Zoom. Picture Manager subscribers who do not have an existing Store can subscribe to a Basic Store and then unsubscribe from Picture Manager after March 30th to get bundled pictures and Picture Pack plus all the other benefits of a Basic Store for one flat fee per month.
January 26th seller announcement.
Augy
eBay
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(124 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jan 2, 2010 07:29 PM
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Hi Cindy,
I've just returned from visiting one of your item listings, 390127136204.
If it is representative of all your listings you have absolutely nothing to worry about:
1. eBay will automatically migrate all pictures hosted with Picture Manager to eBay Picture Services provided they are being used in item listings. The possible exception is those that are displayed in the body of item descriptions (see 3 below).
2. 390127136204 is only using one picture hosted with Picture Manager. All such listings would not incur any additional cost as a result of switching over to eBay Picture Services because eBay hosts one picture free per listing regardless.
3. The picture shown in the body of the body of 390127136204 is in the same picture set as the one being shown in the eBay location at the top left of the page so it would remain hosted with eBay for as long as the item remains active. That relationship can be determined by examining the URL for each. The URL for the one displaying in eBay's location is:
http://i20.ebayimg.com/05/i/001/82/ae/e2be_2.JPG
the one you are displaying in within the body of the item description is:
http://i20.ebayimg.com/05/i/001/82/ae/e2be_1_b.JPG
Notice that the URLs are the same except for portion following the underscores _. That identifies them as belonging to the same picture set.
The only way you could have pictures stop showing is if you have used pictures from picture manager for display within the body of item descriptions that are not also displaying in the eBay portion of the item page. That's pretty unusual and you would probably be aware of having done so (if you have).
Otherwise, the only other concern is cost. shipscripts suggestion to upgrade to a premium store would be a wise choice for you. My guess is you already are at that level.
I hope this helps,
Rob Visit my About Me page to learn about FreeForm and FreeForm2 - Free to use, wonderfully flexible tools for creating and using custom templates without having to learn HTML. Use with third party hosting to display many photos in whatever size desired.
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(123 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jan 2, 2010 06:54 PM
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cindylpb, if all the photos within your description area are the same as the ones in eBay's top left corner (or simply a different size from the same original), then you need not worry about rehosting your existing photos. The entire set of sizes for any photo in an eBay slot will endure as long as one of the sizes from that set is in an eBay slot and is relisted. When Picture Manager expires, all the photos in eBay slots at the top left will convert to standard EPS photos and the whole set of sizes will convert along with each one.
Also, if you have a premium store subscription, your image hosting is free. So you may actually save money by upgrading to premium if you are not already there, and then closing your Picture Manager account. Please use the Zip option in your Picture Manager account to archive each of your picture folders before you cancel your subscription.
Also see this announcement regarding the extension of Picture Manager service until after the end of April 2010. That should give you more time to find an alternate hosting service should you choose to use a different method.
As for alternate hosting, you may want to post a new thread on the forum to attract more attention to your hosting issue.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(122 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jan 2, 2010 06:21 PM
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Help, How do I find a 3rd party pictuer hosting program? I found and tried 1 Active ( something like that and it was not compatable with AOL, I have spent 100's of hrs reading and calling e-bay but I am still completely lost, this is such a nightmare, I just don't know what to do or were to go, can someone please help me. I have a store with about 900 items in it and 100's of other items to list. My packing sold items and new listings are all falling behind while I try to figure out what to do
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(121 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Nov 20, 2009 07:44 PM
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rands1498, to add to Augy's post, the 90 day extension keeps on re-extending every time you relist or sell-similar, so a photo can be continued indefinitely as long as you don't let it lapse.
"Also, do you know if anyone has had any luck electronically changing listings to point to a new location? "
Many users have found the find/replace function of TurboLister useful for bulk replacement of image links that appear in the description area of listings. That would be one method available for changing any internal images that do not also appear in normal eBay hosting slots. If you have many different photos, then the photos on the new host should maintain the same names as you were using on Picture Manager.
I believe RobsHelp has worked on a tool that can transload your eBay photos to a new host.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(120 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Nov 18, 2009 02:58 PM
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rands1498 wrote: Thanks for all of the great info that you've posted about this. Are you comfortable that pictures for store items will migrate to Picture Services going forward? And that Premium Stores are entitled to 12 free pictures? We read this also, but when we spoke to our Account Rep last week he had no knowledge of this and told us to expect that all of our pictures would disappear after January + 100 days. He refused to look into this any further and we are left with conflicting stories. ... Sue  Hi Sue, I'm sorry to hear you've received conflicting information about the shutdown of Picture Manager. I'll forward your report to someone who can investigate why you were unable to get answers to your questions. Here are answers: (1) All your pictures, regardless of type of listing, will migrate to standard eBay picture hosting when your subscription ends. They will be available at the same URLs as now for at least 100 days from that date. Those that are used in the eBay managed picture slots in the listing (the ones that display at the top left of the listing page) will have their lifetime re-extended again afterward if the listing is used for relist, sell similar, or any other action that reuses the original listing. The extension is to 90 days after the scheduled end of the most recently created item. That's the way eBay picture host works for all uploaded listing pictures. (2) If you are a US registered seller and have a Premium or Anchor Store, all 12 pictures and Picture Pack (includes Supersize/Zoom) are free for all your listings on the US eBay site. Augy eBay
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(119 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Nov 18, 2009 02:00 PM
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Thanks for all of the great info that you've posted about this. Are you comfortable that pictures for store items will migrate to Picture Services going forward? And that Premium Stores are entitled to 12 free pictures? We read this also, but when we spoke to our Account Rep last week he had no knowledge of this and told us to expect that all of our pictures would disappear after January + 100 days. He refused to look into this any further and we are left with conflicting stories. Also, do you know if anyone has had any luck electronically changing listings to point to a new location? This should be possible but again, eBay is no help in this. We've decided that we must get away from eBay's picture hosting so that we are no longer vulnerable to these kinds of decisions. Any help is greatly appreciated! Sue
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(118 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Sep 29, 2009 01:35 PM
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e-counter,
When recommending your own hosting service, it is best to acknowledge that you are promoting a service that you have created or own. The long-time regulars on this forum recognize the ploy of posting "as if you are offering a third-party recommendation," and will expose such posts. 
.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(117 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Sep 26, 2009 07:32 AM
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I used the eBay Picture Manager as well. I found a new home at pixboat.com ( http://www.pixboat.com).
It's free, pretty easy to use (allows multiple uploads), no registration required. For Power-users they offer a premium membership for 15$ per year.
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(116 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Sep 3, 2009 07:36 PM
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kaboomtoys, eBay does NOT charge for any pictures appearing within your item description that are hosted elsewhere. And eBay has only ONE free picture slot for self-hosted pictures (those you host on Photobucket), so there is no opportunity to pay for extra photos as you would when using eBay hosting.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(115 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Sep 3, 2009 05:18 PM
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Hi, I just stumbled on this topic trying to research why enlarge appeared on all my listings, i do have a store also, about the pic hosting... will i be charged for each picture i have posted to a listing but hosted at photobucket?.thanx.
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(114 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 16, 2009 09:15 PM
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To repeat what Rob said, "eBay Picture Services" is not "Picture Manager" and eBay Picture Services is NOT going away.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(113 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 16, 2009 01:41 PM
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The retirement only applies to subscribers to Picture Manager. If you are not paying eBay an extra fee each month for Picture Manager nor own an eBay Store/Shop though which you gain access to Picture Manager you are not effected.
Hope this helps,
Rob
Visit my About Me page to learn about FreeForm and FreeForm2 - Free to use, wonderfully flexible tools for creating and using custom templates without having to learn HTML. Use with third party hosting to display many photos in whatever size desired.
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(112 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 16, 2009 08:16 AM
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Does this retirement of Ebay picture service apply to everyone or just stores. I do not have a store but use the download photos, directly from my computer, to the SYI form. Do I need to find a third party host?
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(111 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 7, 2009 09:27 AM
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I can confirm that US Premium and Anchor Stores subscribers do currently get free extra pictures (up to 12 per listing) and free Picture Pack (extra pictures plus Supersize/Zoom) for US non-Vehicles listings. They do not get free Gallery Plus, except when they list in one of the categories where Gallery Plus is free for all sellers. Starting at around the beginning of October, we will default Picture Pack selection to "checked" in listing sessions for those Stores sellers, as we already do for any seller listing in one of the categories where Picture Pack is free. When Picture Pack is checked, we'll display alerts if the pictures uploaded have dimensions too small to enable the Zoom and Supersize views on the view item (listing) page, but will not prevent the listing due to such undersized pictures. Augy eBay
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(110 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 6, 2009 11:22 PM
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I just discovered eBay has changed the contents of their FAQ here:
http://pages.ebay.com/picture_manager/faq.html#4
Back in May it had this content:
"Starting in mid-June, 2009, Premium and Anchor stores will qualify for free additional eBay Picture Services pictures, as well as free Picture Pack for most items listed to Premium and Anchor Stores (Excludes Motors Vehicle categories, as well as items listed on non-participating sites)."
Now it has this content:
"Premium and Anchor stores qualify for free additional eBay Picture Services pictures, as well as free Picture Pack for most items listed to Premium and Anchor Stores.*
*Excludes Motors Vehicle categories, as well as items listed on non-participating sites."
As it reads now it would appear to already be in effect. There is no future tense to the statement. Perhaps a Premium Store owner can confirm for us.
Rob
Visit my About Me page to learn about FreeForm and FreeForm2 - Free to use, wonderfully flexible tools for creating and using custom templates without having to learn HTML. Use with third party hosting to display many photos in whatever size desired.
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(109 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 6, 2009 09:03 PM
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Rob, no I haven't seen any new information. 
However, in looking through store fees, I did notice that the picture pack pricing for standard store items is only 50 cents for 6 photos.
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(108 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 6, 2009 02:24 PM
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If you have a premium store account, all of your eBay-hosted photos will be free - so check out the cost of a premium store when evaluating the cost of picture hosting.
shipscript - I know eBay announced that the free hosting arrangement for premium store owners would coming to pass in July(?) but I have not seen confirmation that it has or will yet. Have you?
Thanks,
Rob
Visit my About Me page to learn about FreeForm and FreeForm2 - Free to use, wonderfully flexible tools for creating and using custom templates without having to learn HTML. Use with third party hosting to display many photos in whatever size desired.
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(107 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 6, 2009 12:44 PM
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kikininohio, in your case, it looks like all of your photos may be in eBay slots, so when Picture Manager retires, those images will roll over to standard EPS (eBay Picture Services) hosting.
I just checked, and it is still possible to upload new photos to an existing Picture Manager account.
As you have suggested, when your account converts to standard eBay hosting (after January 2010 or if you close the account sooner), your first photo will be free and subsequent photos carry a fee.
If you have a premium store account, all of your eBay-hosted photos will be free - so check out the cost of a premium store when evaluating the cost of picture hosting.
Also, all photos are currently free in four categories:
• Collectibles
• Antiques
• Art
• Pottery & Glass
I would not be surprised if eBay broadened the scope of free photos to other categories. I suspect the free photos are a test to see if they improve the sell-through rate. If they do, eBay would likely try a few more categories.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(106 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 6, 2009 05:54 AM
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YES!! some help please....
first...do i understand correctly...after pictmgr is gone, 1 free pict then 12 for $1??? so for 300 listings recurring fees monthly = THREE HUNDRED DOLLARS FOR PICTURES to list my store items (plus of course the .03-.10 per actual item)..PLEASE tell me i'm wrong..
second...where IS pictmgr server?? uploaded few days ago, hasn't worked since. have not figured out how to zip and all yet, thought 'extended til jan2010' MEANT extended, not turned off but will still show up until then. : (
VERY confused, not an html guru, somewhat intelligent however, PLEASE HELP!!!! Just tryin' to get the facts!~
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(105 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Aug 3, 2009 05:22 PM
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bidfortime, this is strictly for Picture Manager and NOT for eBay Picture Services hosting in general. And in NO case are you required to use a third-party listing service.
If you have a Picture Manager account, there are several options. If all of your images are used in eBay slots, they will simply roll over to normal eBay Picture Services hosting when Picture Manager retires.
eBay hosting carries a per-picture fee in most categories, while images are entirely free in a few selected categories (Collectibles, Art, Pottery & Glass, and Antiques). eBay hosting is also free for premium stores.
Those who might find a problem converting from Picture Manager are sellers who embedded some of their Picture Manager photos in their description text. As long as at least one size of the photo was also used in an eBay hosting slot, the embedded photo will persist in the description. If the embedded photo has no counterpart in an eBay slot, it will be lost when the image set expires. An image set (all sizes of one image) expire about 90 days after a listing ends unless sell-similar or relist keeps it active.
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(104 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jul 29, 2009 08:07 AM
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Any update here as to whats going on with picture hosting? - I dont get it? - ebay is telling us to use third party companies for listing? im going to have to use vendio, channeladvisor etc to list an item?
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(103 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jun 22, 2009 03:55 PM
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Yes, it's true - but I read it more like after Jan 31, 2010. I think it's retirement is required by the implementation of some other new feature that won't roll out until after next January. So there is a temporary reprieve for Picture Manager users. 
I'm also hoping that all those third party vendors who jumped at the opportunity to migrate Auctiva users will similarly jump on this opportunity to migrate Picture Manager users.
eBay Live 2007 Community Hall of Fame Award Free Resources for Better Auctions • Programs • Tools • Hosts • Templates • Help • Guides
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(102 of 125)
Re: Picture Manager Retiring -- Need Answers Please
Jun 21, 2009 07:55 PM
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I see that Picture mgr will be available until jan 1 /2010 ???????????? Is this true?
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Photos & HTML links
Practical eBay Photography: Part I Practical eBay Photography: Part II
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