I am new to selling on Ebay. The winning bid was $145 but the person was a 0 and didnt pay. I tried to contact him but no response. So be basically just bid highest and left. I opened a case but that did nothing. I just got charged for final value fee of $9. WTF. This is total BS I tried to get this guy to pay and I get charged???

There is definitely something wrong with the system here. Please Ebay fix this problem. I want my $9 back and get that guy to pay for for his actions.

I just started selling on ebay as a second income and it started out awesome but then came the non paying bidders. Now its like every 10 items that I sell only 3 pay. And the 3 who paid always pay right after they win the bid, So I send emails and an invoice to the other 7 and they never reply. It ticks me off that they don't pay and I lose a sale but all they have to do is reply to my email and let me know what the problem is. In that case I can relist the item although still frustrated I can get things moving again.

My other source of income is at a retail pharmacy in Texas and here is a little analogy of what were all going through with npb's: A customer walks into my store and grabs the last item that is on sale, brings it up to the counter, and says I forgot my wallet, can you hold this for me and I'll pick it up later today.. later today turns into tomorrow, which turns into next week, which then turns into never, and while I'm holding that item for that customer I have other customers asking about the item, so in conclusion I end up losing a sale.

Every time I bid and win or use BIN I pay immediately and would expect that respect from my buyers. But I guess you can't find that type of respect anymore. I used to get excited when I see that 8 of my items got sold, but now I just expect that I'll probably end up relisting every single one of them because of these annoying NON PAYING BIDDERS!

Ebay please find a solution to this so us sellers can produce results and stop wasting time and money relisting, or sending out second chance offers.

Yes, I totally agree there seems to be a rash of non payers out there, I have had 2 this week, this needs to be changed.

I've been stiffed by 3 people in the course of 2 weeks now and I cannot leave them bad feedback! What the heck is this all about? The last buyer is asking me for more pics. Why didn't you ask me that before you put in an offer?  Why did ebay change it's policies to be in favor of buyers to this extent? I'm a buyer as well as a seller on here and can appreciate protecting the buying population but this is ridiculous.

I might have to start looking into other auction sites since ebay is not getting me any qualified buyers.

I completly agree.  It seems as though unpaid item cases come in waves for me.  Right now I have 5 and I am a medium volume seller at this moment, most of the time I am very low volume.  I have sold 2 print cartridges to the same person who used 2 different eBay accounts to purchase each cartridge.  It has been over 2 days.  I have contacted the buyer lightly, two times.  I am just so sick of this!  The buyer is out there just today buying something else and paying for it right away (I can see by looking at the feedback and the date and time of purchase).  Not only did this buyer not pay but it was a Buy It Now item - come on!  You do not go to Wal-Mart and stick a pack of pens on the counter and not say anything and expect them to hold the pens for you.  GDI!  I could be selling these items right now if he would answer.  Not to mention the 3 other items I am dealing with.  Buyers need a wake up call.  They would not be acting like this if we as sellers could leave negative feedback. OHH I am so sick of it.  I remember when you could leave negative feedback for a buyer as a seller.  eBay messed up.  You also have to remember that some items are time sensitive sellers and this totally ruins profits.  I almost want to re-list the items knowing the buyer will never pay.  Of course, then the buyer will pay.  I pay for everything I buy immediately after I notice I have won, which is not long. Most of the time I pay the moment auction ends BECAUSE I KNOW WHAT IM BIDDING ON AND PAY ATTENTION TO DETAIL, PRICE, SELLER RULES, HANDLING TIME, MOST OF ALL I PAY ATTENTION TO THE FACT THAT I HAVE TO PAY NO MATTER WHAT BECAUSE I BIDDED AND SOME HUMAN BEING IS ON THE OTHER SIDE OF THE WEB PAYING FEES FOR MY NEGLIGENCE.  GET OUT OF HERE WITH THIS!  IT IS HAPPENING TOO MUCH

I have a situation like that. I only buy. Buy a lot. I have regular vendors from whom I bought the 200-300 items. For all these purchases from a seller I got one star. I have more than 10,000 purchases.
So. I won the seller from England model cars. I want to pay for delivery to Ukraine. I live in Ukraine, I have a registration in Ukraine. But I have in my account two addresses, one in Ukraine, the second in the U.S..
Seller of England raises the cost of delivery on the model in the U.S.. I request an invoice to the address in the Ukraine and the cost of delivery to Ukraine. Seller refuses on the grounds that I have a U.S. address. I tell him that in England and always buy from sellers never had any problems. Here is an example of two Merchant of England in the last 10 days, sent me a model. I paid for them and left positive feedback, and received from them, too, the positive feedback. Report that can send item won and paid anywhere in the world. It's my right. I pay. I want to send to Ukraine, the U.S., I do not live. Seller fails and does not send an invoice. Puts a condition: a reference only to the USA! But I do not live there! Seller makes no paid strike. I will not pay. Why do I need an item in the U.S., if I live in Ukraine?

Andrew

As far as E-Bay goes,It doesn't matter what sellers think!

I've just had 2 buyers reneg on the same sale - one after another.

All I'll be able to do is "mutually agree" to be nice and cancel the sale. In the meantime, I've wasted a lot of time and effort.

There should be a place on the buer's page,when they do not pay.

However,this is NOT going to happen!

E-Bay wants to make E-Bay look marvelous and that everything is going well. So the fewer the problems, the better e-Bay looks.

Problem of a buyer with a seller?

E-Bay forces the seller to pay back the money whilke the seller's account is frozen.

Problem with a buyer not paying?

E-Bay forces the seller to agree to cancel the transaction to a mutually-satisfactory agreement.

The bottom line is the bottom liune. And since E-Bay is a company, there is not much the public  or sellers and buyers can do to change anything.

Hello Deans2ndhand,

To answer your question, E-Bay wants as little as possible problems on E-Bay. Consequently, creating a list of poor sellers or poor buyers is not going to happen anytime soon.

I've seen larger-volume sellers with 1 negative feedback for every 100 against them, but they're still in businsess.

As for buyers who do not pay, or complain for the most frivious point and force sellers to give them a discount, a negative feedback board is not going to happen either. The potential of the buyer writing a retaliatory comment to the same seller is a threat enough for us sellers to have to keep our mouthes shut!

The bottom line is the "bottom line (Profit) as far as E-Bay is concerned. We saw it at the beginning of September or earliuer when We as sellers are now forced to offer 1 day shipping form receipt of payment, and a 14-day return of merchandise. Worse is that fact that E-Bay can force you to give back the cost of shipping also unter their "Guarantee Policy". That we know is simple freezing your account (as a seller) until you give back all the money!

You are right.  Ebay is becoming a JOKE at the expense of us sellers.

What ebay needs to look at instead of changing their stupid logo is remember WITHOUT US SELLERS YOU HAVE NO CUSTOMERS!!!!

Both are equally as important.  Without both there is no auction site. What needs to be addressed is a way to find a happy medium allowing both to get the same respect which is where the problem lies. Ebay does need to recognize the fact that a seller is not treated as an equal ally.  All of their rules and regulations always lean in the buyers favor.  If a seller is less than perfect, he/she is penalized with low DSR's and the buyer is allowed to leave comments in any form they wish.  When a buyer breaks the rules, he/she is allowed to break them again and there is no way to inform other sellers of their less than perfect actions.   It is obvious to everyone, including EBay that this is not a fair platform. Believe me, they do know!!

Hi Aggesttusa,

So I checked on the 2 people that you listed, and what do I find?

E-Bay allows sellers/buyers to go private. So there are no feedbacks to be seen on pages to whom E-Bay members want to go private.

E-Bay glosses over everything so that there are never any "problems". The less unhappy sellers can complain, the more E-Bay is happy.

Let's have fun with my latest non-paying bidder. Here goes:

Sold a magazine for $7.99 to someone in Australia. The item description states: 

Other international orders: shipping will vary depending on country - contact me BEFORE bidding to know the rate to your country. 

Of course, the buyer ignored that, bid & won. I send the invoice, indicating S&H for $13. 2 days later, the circus starts, here are the emails exchanged:

BUYER - Hi there can you please cancel my purchase. Thankyou.

ME - Hi, so first you bid without asking me about international shipping costs as is clearly indicated on the item description and then once you see the shipping costs you want me to cancel the purchase, wasting my time and the fee I have to pay for the listing. Sorry, it won't happen. Please pay within 3 days or I will report you as a non-paying bidder. Thanks, J.

BUYER - With an attitude like that,. I in no way wasted your time,. so please do Go ahead and report me. I will not do business with you with rude manners.

ME - You ask for your purchase to be cancelled 1) without any apology and 2) without any explanation, obviously not caring whatsoever about the consequences of your actions... and I'm the one who has rude manners! This is golden, don't change anything.

After 2 more days now you will be reported if you haven't sent payment; hopefully you may learn something from this and won't waste another seller's time and money in the near future. Thanks, J.

BUYER - You seriously need to build a bridge and get over it. End of conversation.

ME - And you need to learn the concept of cause & consequence...

"End of conversation". Really? Are you 12?

OK I won't wait 3 days because you obviously won't pay and nobody needs time wasters such as you on eBay. I'm reporting you now. Have a nice day, J.


And that's it because I know it's just a big waste of time. I will open a case tomorrow and though I'll get my fees back, the aggravation and that parasite will linger. She will carry on doing that in all impunity.

Thank you, eBay, for not caring about sellers who make you your money.