It's not fair for all seller in anyway PAYPAL !!!!

This issue is very good for all buyer but as a seller it's completely not fair. Most of seller is a small seller if PAYPAL still carry on holding most of the funds from buyer, Seller can't spend income from selling items to curry on business, the more income mean seller has to put more money in while PAYPAL is holding money to carry on business.

SOmetime the items we sell doesn"t need to delivery by post, I sell the activate code which can be just send by email to worldwide which is free of charge and fastest way to delivery to buyer with in a minute, but I can't provide the tracking number to proof of delivery to PAYPAL because PAYPAL is NOT accept this kind of delivery (without tracking number). It's cost a lot more for seller/Buyer to get delivery with a tracking number or Sign for. Even you get positive feedback from your buyer after every thing done, doesn't mean you will get realeas your money straight away 100%.

I have lost some money for cant provide proof of delivery to PAYPAL from some of my customer who ignored/forgot to leave me positive feedback and PAYPAL has returned money back to the sender, but I'm still have luck because some of my custome was resent money back to me.

I disagree and looking for other way to run my business as soon as possible .. it's enough for me with Paypal !!!!!

If you include delivery confirmation with your package (only $0.75), funds will be released to your PayPal account 3 business days after the package can be confirmed as delivered via the delivery confirmation number (if you insert the delivery confirmation number into the transaction details page on PayPal).

This should fix the "waiting on feedback so my funds can be released" problem. The addition of a delivery confirmation number will also aid the seller in protecting themself, should the buyer open a case with PayPal claiming the package was never received. Also, always be certain to ONLY ship to the address listed under the transaction details page on PayPal. Should a buyer suggest that the item be sent to another address, simply refuse. In the event that the seller did send it to a different address, the buyer could claim they never received the package, and the seller would be pretty much screwed since they shipped to an address other than the one listed on PayPal. If the item sold totals $250 or more, require signature confirmation at time of delivery, as this is one of the regulations set forth by PayPal to be covered under the Seller Protection Program.

Now, here's where it gets tricky. I recently sold something, the buyer paid immediately, and I shipped the package out the following morning, via USPS Priority Mail with delivery confirmation number. The delivery confirmation shows the package as being delivered (for 3 or 4 days now), but the buyer says that they never received the package. Having 3,000+ feedback that is 100% positive, I highly doubt the buyer is trying to keep the item while getting his money back, so the package was more than likely legitimately lost.

So where should I go from here? The package wasn't insured, but I did everything on my end as an honest seller, and they did everything on their end as a honest buyer. It's not fair for me to be out off the item and the money, should a refund be forced by PayPal, but it's also not fair for the buyer to be out of his item and his money.

Send an email to:  rvenchiarutti@dfi.ca.gov which is:

California Department of Financial Institutions
Robert Venchiarutti
415-263-8511
45 Fremont Street, 17th Floor
San Francisco CA 94105-2204

Request details on how to file a complaint with them.  I received a response in two hours!

James

This is true and i know of a ton of people who no longer sell on ebay due to the fact, but ebay is money hungry and still makes millions so they don't care about us as long as a lot of people still use the site. i completely agree with you the hold should be lifted. 20 days wait most of the time, what the heck? It's my money and I want it quick!

This is fraud. PayPal is a lending comapny, and lends for purchases to its parent company Ebay and other online etailers.

It's obvious what is going on. They're holding all revenues from ebay auctions as long as they can.  They then can lend it out through Bill Me Later without paying Interest to auctioneers.

Talk about a huge in-bread scam!

My first time selling and I had never heard about this. Ebay and Paypal went behing our backs and made an agreement about our accounts. I have 100% feedback on 7,000 that I have purchased I sold a knife for 427 and they want to hold my money l will sell on craigs list and never buy again.

That's because they don't care if you shipped the product or not. PayPal does not have to give you any money at all because it's their money. That's why eBay and PayPal sucks.

Wow. this shed some light. I'm a 100% user. Never sold anything though. I plan to ship my item I just tonight tomorrow. I sold it because I need the money. I won't have enough for bills. This is complete crap. I regret selling this now...

I have over $500.00 in my paypal account. I needed to pay a $55 bill using my paypal money. NOT ALLOWED, unless I tie my bank account to the paypal account , or my credit card. How does this company get away with this?

Several months back , I had to wait 21 days befoer paypal allowed me access to MY OWN MONEY. As far as I am concerned, they are crooks.,

I understand their concern but this is border line abusive of peoples funds. In my situation, the customer has received the item, they left possitive feedback, it's been 4 days since the feedback was left and still the funds are being held.

I would think that if a person leaves a possitive response then it's a done deal, they are content with the purchase and have moved on... Now I should get my money...

To add insult, paypal and ebay take their cut even though you dont see your money for who knows how long...

Just plain stupid!!!!

I feel your pain. In my line of business....custom screen protectors....the big issue is installing the film to the customers display. If one customer can't install the film ....he leave me a DSR nick where he says item not as describe...but another customer has no issues and gives me all 5 stars...on the same item....go figure.. I have been selling on eBay since 2003...with over $156,000 in sales globally. It not a lot of money but more that I would ever would when I started my business in 2003.

I pulled my items off because it wasn't worth the stress and the cost to make a living on eBay. I also sell on Amazon Marketplace and my own website custom-screen-protectors.com and youtube channel where I market by business.

eBay tring to be like Amazon but its a auction website. eBay will never be like Amazon. When Meg Whitman left in 2008...that was when eBay started going down hill..... Every year eBay makes changes in May that doesn't favor the sellers interest. Their focus is on share holders, buyers....not the sellers that gives them products to make profit.

We all have cash flow issues due to banks not lending to small businesses....business credit card accounts closed where your line of credit has been cancelled. That happen to me in June 2009. That was a wait up call on how I do business.

If this is your only means to make a living....your in the same boat I am in.