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Last Post Oct 26, 2009 9:38 AM by: itswickedfun
Replies: 48
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myboardid
Posts: 22,369
(1 of 48)

Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 3:49 PM
This happened a few weeks ago. And all the 3s and 4s count too.
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windorphin
Posts: 8,197
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 3:57 PM
Hey OP, the 1's and 2's count against you as a percentage of your WHOLE sales history. Not just those who leave feedback.
So 3's 4's and 5's ... and even unleft feedback is counted towards your 'good' transactions.


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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 3:58 PM
The 3,4 and 5's are NOT being counted the same way.

They are being counted like Feedback. One per buyer per week.

EVERY 1 or 2 counts.
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turkeyjackson
Posts: 18,626
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:01 PM
The 3,4 and 5's are NOT being counted the same way.

They are being counted like Feedback. One per buyer per week.

EVERY 1 or 2 counts.


Can you cite something to back this up? My understanding is that all FB and DSRs count the same.

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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:03 PM
"the 1's and 2's count against you as a percentage of your WHOLE sales history"

No so. Percentage with a maximum number of 2 or 3, total.

One buyer buys 3 items and leaves you three 4's and three 1's.

Only one of the four 4's will count in your score, but all three 1's will be counted.

Ask Griff.
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windorphin
Posts: 8,197
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:05 PM
Only one of the four 4's will count in your score, but all three 1's will be counted.

You are comparing apples and oranges.
Your SCORE is determined by only counting DSRs left.

The numbers of 1's and 2's used for determining your status is a percentage of you total sales volume.


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windorphin has just raised the bar for all passive aggressors everywhere.
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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:06 PM
The 3,4 and 5's are NOT being counted the same way.

They are being counted like Feedback. One per buyer per week.

EVERY 1 or 2 counts.


Can you cite something to back this up? My understanding is that all FB and DSRs count the same.


Yes it happened to me on my selling account, so I asked CS.

Then I emailed Griff.

Dissatisfaction counts more than satisfaction!

Who beleived eBay would make neutrals into negatives?
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turkeyjackson
Posts: 18,626
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:07 PM
Can you provide some text? I think you're misunderstanding things.

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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:10 PM
The numbers of 1's and 2's used for determining your status is a percentage of you total sales volume.

That is just flat out wrong.

Go look at your dashboard:. Maximum % or Maximum Low Ratings.

Read the announcement, it's not Low DSR's as a percentage alone.
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turkeyjackson
Posts: 18,626
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:12 PM
Only one of the four 4's will count in your score, but all three 1's will be counted.

You are comparing apples and oranges.
Your SCORE is determined by only counting DSRs left.

The numbers of 1's and 2's used for determining your status is a percentage of you total sales volume.


Si.

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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:15 PM
Turkey, I wish I was.

I couldn't believe it either. Putting so much power in a buyers hand.

But as I said, I emailed Griff.

I was not expecting the answer I got.

I was hoping I had read it wrong and when others on the PS board were saying 1 & 2's just showed up on their Dashboard over night without new Feedback, I started checking into it.
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shabbychicandpink
Posts: 13,893
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:20 PM
Is your only source Griff? Did he give you this information in an email? Is it posted on the boards somewhere?

Can you email Griff and ask him if he would mind you posting the email here?



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riobravo47
Posts: 454
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:25 PM
I emailed Griff under my selling account.

I'll email him and ask if I can post the complete exchange of several emails.

CS actually agreed. Must have been an off day.
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shabbychicandpink
Posts: 13,893
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Re: 1 & 2's are now treated differently than 3,4,5's DSR's

Oct 25, 2009 4:38 PM
As I read the Help pages, I'm seeing that they're referring to "occurrences" of 1's and 2's AND percentages. It's both not OR.



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