The eBay Community

Need to cancel an item that was a preorder and seller won't accept cancellation.

This morning I bought an item that is shipping from Japan. It's a preorder, and the item won't ship or be delivered until mid-August. I found a better price elsewhere and tried to cancel this order but the seller "declined" and will not answer any of...

Promoting items you are selling.

Hi all. About two weeks ago I stopped having the option to promote items. I have reached out to customer service twice and they say it sometimes takes up to a week for tech to address a report. It’s now over a week and I have heard nothing and can’t ...

no refund nor ebay money back gurantee

Back in 2022, I bought a cellphone from a seller Wise One. I found the item to be defective and contacted Ebay and was sent a return prepaid slip. I return the item to Wise One, the seller. He got the item and wrote me that he found nothing wrong wit...

Cannot send offers to watchers

I decided to try out the "send offers" option for items with watchers. Some listings did not give me that option. I checked archives and it may be that if watchers have been watching for more than a specified time they cannot be sent an offer. Is tha...

I can’t BID the item I wanted

When I’m bidding I wanted it, this error tells me Unfortunately, you cannot make offers or place bids due to a history of unpaid items on eBay.Please go to your Purchases in My eBay to complete any pending payments so you can continue making offers a...

i cant promote my listings!!!

I used to be able to promote my listings (helped with views watchers etc) but the promotion option won't even appear (on desktop or mobile). I understand that having a selling history helps with being able to promote, however, I HAVE A SELLING HISTOR...