The problem is that she can get that $150 back real easy. She could rationalize it as the proper thing to do because she had clearly told you she didn't want it. So it's only right that she gets her money back. SNAD will do it for her. This is a worse case scenario that maybe won't play out, hopefully.

wizard,

Did I ever mention the buyer is using her "seller" account to buy ... with 100% perfect feedback, do you really think she would do this ?

Some people can only handle bullying for so long, until they snap.

Don't you think ...

I don't think Wizard means any harm. He or she just has a different approach than some of us. This could be from the lack of selling experience in recent years. He or she accidentally posted with their selling ID back in # 14529. In the past year they have had a few transactions and a few in previous years, but hasn't been a really active seller since 2007. So much has changed on Ebay since that time. It's possible that they are not aware of all the changes. But with that said, their FB clearly shows they are a responsible seller.

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********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

mam,

I understand what you mean ... but a person shouldn't attempt to continue and make someone even more paranoid than they already are.

That's not help.

But just continuing to shove in somebody's face how bad the situation can go.

Okay, I know that this is probably mentioned elsewhere but I searched a couple of different ways and can't find the answer.

If you have a buyer who you see has several "bad" transactions going on and you are one of them, one, is there any violation in communicating with other sellers and two, how many UID reports from different sellers causes a suspension?

Am I correct that, still, if a buyer gets suspended it ensures that you will get a fvf credit?

thanks

WIZARDSNGAMES---

Please go back and READ the entire discussion of Shi-Girls problem with this buyer. The reason she did NOT file a Mutual Cancellation is that there was really no good reason TO file it.

The item was bid on, the username then told Shi that some one (her niece) had "Used her laptop and bought the item and that she has NO INTENTION of paying for it now or ever." So there is NO refund to be given.

Shi then filed for the UID as a way to re-coup her FEES something she would NOT be able to do using a "Mutual Cancellation" (MC). The fact that the bidder seems annoyed at this is possibly at least two reasons---one she doesn't understand how a UID works and thinks that there is some "Fee Fairy" who can be called upon to wave a magic wand and the FVF will go "Poof". Or she thinks that the UID on "her account" will somehow affect her in some negative way. If you know the ebay system at ALL you know this is a falacy since she would need THREE separate strikes from THREE DIFFERENT sellers in ONE month. And if she contacted ebay they would REMOVE the UID no questions asked.

I also stick to thinking there is a language issue here.

If this were MY case (and I have had many of these sorts of things) I would send ONE last email using the EBAY EMAIL thru the "dispute console" and say: " I can only recover my fees using the UID system; there is no other way to do this. Please understand that this will NOT affect your ebay account and is a matter of record keeping and re-imbursement only. Thank you for helping me get the fees back". And LEAVE it at that. IF the buyer responds let us know.

Please ALSO be aware that IF the buyer leaves Shi feedback AND the UID closes WITHOUT payment then the feedback will either be automaticaly RE MOVED by ebay or she can call and ask for it to be removed since she DID NOT PAY. This is one of the ONLY "improvements" ebay has made in the last oh five years or so. And if she had filed an MC this would NOT be the case and the deadbeat bidder could leave her whatever FB she wanted and ebay would do NOTHING. Even tho there was NO SALE.

Right now SHI needs to sit tight and distract herself with something until she can CLOSE this UID and move on. And WIZARD needs to get more familiar with the "inner workings" of the bizarre and twisted ebay systems.

deadhead

I agree and if I had something of that value coming back to me, I think I would open it at the post office in front of the postal employee. And have my camera ready.

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********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

"Shi then filed for the UID as a way to re-coup her FEES something she would NOT be able to do using a "Mutual Cancellation" (MC)."

Dead, I believe you're mistaken on that,. You get FVFs back on an MC just the same as on a UID (also a credit on the relisting fee, if it sells the second time.)

The difference is that on an MC, if the nonpayer simply answers "no," that's the end of it. You cannot go back and file a UID, or even send another Mutual Cancellation request. You're just out of luck, and out the fees on an item that will never be paid. (If, on the other hand, they simply never respond, you can after some period ask that Ebay give "summary judgment in your favor.)

The way I see it, the time for the buyer to decide whether or not to go through with the sale is when they decide whether or not to place a bid; they don't get a second bite at the apple later.

BOHCAGED - Bend over, here comes another great Ebay deal!

I was wrong about the cancellations, I can't post this guys name I think or I'd be violating some ebay privacy rule but this guy is wreaking havoc with watch sellers. What a shame.

wizard

I thought that all shi-girl wanted was her FVF to be reimbursed. If she filed a UID under the mistaken advice of not being able to get FVF with a Mutual Cancellation, then she was given bum dope.

You may want to go and revisit the various postings. Shi was NEVER told that she couldn't get the FVF back if she filed a MC before she took action. It was just in a recent post that Deadhead stated that. P3 informed her that she was mistaken.

None of the regulars on this forum steer ANYONE in the wrong direction. I have repeatedly posted all the information that a seller need to make their OWN decision on how to proceed with a MC or UID. And just so you can review it, here it is again.

Whenever an eBay buyer doesn’t pay there are basically 4 different actions that a seller can take. And always remember, no matter what, a seller can’t leave Negative or Neutral FB.

1. Seller Takes NO ACTION against the Buyer

Do you get your FVF back – No
Can you qualify for a “relist” credit - No
Can Negative or Neutral Feedback Be Left – Yes
Can Negative or Neutral Feedback Once Left be Removed for Reasons of Nonpayment – No

2. Seller Files a MUTUAL CANCELLATION against Buyer

Sometimes a buyer asks a seller to cancel the transaction which would then result in the buyer not receiving any adverse action on their account. A mutual cancellation means that the bidder does not receive a nonpaying bidder strike and eBay does not consider the buyer has done anything wrong. Often sellers will agree to a mutual cancellation because they are fearful that buyers will leave negative feedback if a seller reports them for nonpayment. Most of the time sellers think they are “protected” from negative feedback but they are not.

Do you get your FVF back – Yes [if the buyer agreed to the cancellation]
Can you qualify for a “relist” credit – Yes [if the buyer agreed to the cancellation]
Can Negative or Neutral Feedback Be Left – Yes
Can Negative or Neutral Feedback Once Left be Removed for Reasons of Nonpayment – No
What if the buyer doesn’t respond to the MC? - The seller can close the MC after 7 days if the buyer has not responded to the request. However keep in mind, the buyer still retains the right to leave FB, but you will get your FVF returned and the right to relist.

CAUTION: Keep in mind this is exactly what it is called a “MUTUAL” cancellation. If the buyer does not agree to the cancellation and responds to the email Ebay sends when you file for the cancellation telling them just that, you have a problem. You can’t touch this buyer now. Absolutely nothing you can do and if this buyer still does not pay even though they did not agree to the cancellation, there is NOTHING you can do. You can’t now go file a UID, it is not allowed. You can only file either for a cancellation or a UID, you can’t file for both. So with this situation:

Do you get your FVF back – No
Can you qualify for a “relist” credit – No
Can Negative or Neutral Feedback Be Left – Yes
Can Negative or Neutral Feedback Once Left be Removed for Reasons of Nonpayment – No
And just to add insult to injury – You do not get paid.

3. Seller Files Unpaid Item Dispute MANUALLY against Buyer

Do you get your FVF back – Yes
Can you qualify for a “relist” credit - Yes
Can Negative or Neutral Feedback Be Left – Sometimes
Can Negative or Neutral Feedback Once Left be Removed for Reasons of Nonpayment – Yes (at eBay’s discretion). But handled properly with Ebay, you can get it removed providing the UID was filed and closed properly for nonpayment.

4. Seller Files Unpaid Item Dispute AUTOMATICALLY through Unpaid Item Assistant against Buyer

Do you get your FVF back – Yes
Can you qualify for a “relist” credit – Yes
Can Negative or Neutral Feedback Be Left – No (once the dispute has been OPENED)
Can Negative or Neutral Feedback Once Left be Removed for Reasons of Nonpayment – Yes (at eBay’s discretion), again handled properly this can be removed.

If a buyer ends up paying with an electronic payment method after the UPI Assistant opens a case then the buyer can leave negative feedback. [Caution: Ebay is not noted for sending out politically correct emails. Ebay’s emails may offend or just plain tick off your buyer which could result in payment and not so nice FB, so consider this option carefully and do what you think is best.

Note: Once you file a UID, stop all communication with your buyer. No invoices or anything. Ebay sends reminders to them. You do not want to encourage your buyer to communicate now. If you buyer does send you an email, then of course you need to respond appropriately.
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********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

P3

Shi had to respond to the buyers email. If she had not of, it would only have enflamed the buyer more. I do understand that you want to keep communication after UID as close to zero as possible, but she didn't to respond once the buyer questioned her decision. To leave it stand without response could bring on more anger from the buyer.

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********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.

In many cases yes, but not in this one. The only way this buyer can hurt Shi is if they pay and then leave FB. But if they don't pay, and if they leave FB, Shi can get any FB left by the buyer removed once the UID is closed for non payment.

To ignore the direct question asked of Shi by the buyer would cause more harm than good.

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********* Sellers need to have their Buyer Requirements [in Site preferences] set to the strictest possible for UIDs. 2 in 12. If all sellers would file UIDs when appropriate along w/having your settings at 2 in 12, it would cut down on NPBs. They would be blocked from bidding or purchasing from ALL sellers that had their setting 2 in 12. This is our best defense, but each of us is dependent upon other sellers following suit. This will dramatically reduce the non payers if we work together.