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Automated feedback not functioning correctly

(1 of 7)
Automated feedback not functioning correctly
Jul 3, 2012 08:29 AM

Is this a known issue? I could not find any other threads about this issue. I have two accounts, and on both feedback is being left automatically about 80% of the time. The rest of the time I have to leave feedback manually. This has been an issue for a couple of weeks at least, and seems to be getting worse. I let it ago assuming ebay was working on the problem, but now I'm beginning to wonder. Anyone else having this problem?

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Automated feedback not functioning correctly

(6 Replies / 424 Views)
Automated feedback not functioning correctly
Jul 3, 2012 08:29 AM

Is this a known issue? I could not find any other threads about this issue. I have two accounts, and on both feedback is being left automatically about 80% of the time. The rest of the time I have to leave feedback manually. This has been an issue for a couple of weeks at least, and seems to be getting worse. I let it ago assuming ebay was working on the problem, but now I'm beginning to wonder. Anyone else having this problem?

Last Post
by atouchofeverything.. (7306 ) View Listings
(1 of 6)
Re: Automated feedback not functioning correctly
Jul 6, 2012 05:53 AM

I have been experiencing the same problem for more then a week. For example on July 3 & 4 about half of my paid sales did not have feedback automatically posted.

(2 of 6)
Re: Automated feedback not functioning correctly
Jul 6, 2012 01:22 PM

Hi playwellindustries & ocee-optical,

 

This issue has been reported to our developers and they are in the process of working to correct it as quickly as possible.

 

We apologize for any inconvenience. Thanks again for taking time to let us know about the problem.

 

Regards,

 

Draex

eBay Selling Manager Support


***IMPORTANT***: Please do not send email messages to this account as the account is not monitored for questions via email contact. If you have a question, please post a topic, or email to turbodata@ebay.com Thanks!

(3 of 6)
Re: Automated feedback not functioning correctly
Jul 7, 2012 05:41 PM

I have had the same problems its a dice throw if it leaves feedback or not.

(4 of 6)
Re: Automated feedback not functioning correctly
Jul 8, 2012 09:45 AM

I have been having the same problem for a month at least.  I called eBay about it.  Never heard back from them.

I have been hoping also that this would be fixed.  Gave up today and went and and manually left feedback for 52 items.

(5 of 6)
Re: Automated feedback not functioning correctly
Jul 9, 2012 07:33 AM

Now Selling Manager Pro is leaving feedback before the buyer pays.  I have it set to leave feedback after buyer pays!!

(6 of 6)
Re: Automated feedback not functioning correctly
Jul 9, 2012 07:36 AM

Oops.  I just said SMP left feedback before buyer paid.  I think I did this myself yesterday because I went in and left feedback .  I meant to just leave feedback for those that had paid.     This is why I need SMP to leave my feedback for me.

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