Hello everybody! I am a vintage jewelry dealer and have been buying and selling on Ebay for many years now. I am a ... glorified (!) Power Seller and a Top Rated Seller and I have 100% feedback and so on and so forth. But in the last two or three months, I have noticed that I started having a larger number of returns - only today I received a necklace back in the mail and the buyer didn't even have the courtesy to let me know she was returning it and give me a reason. Has anybody out there noticed the same trernd? Let me say that I have switched to the 14-day return policy (as if I really had any other option) from my previous 3-day one when we first were encouraged to so do but I have to say that the returns I have had to deal with are immediate. Nobody held on to a piece only to decide that something was wrong with it or they didn't like it after having kept it for 2 weeks.
Is it just a series of really bad coincidences or could it be related to the mandatory changes in return policy? Are we all becoming Wal-Marts?
Thanks in advance for sharing your thoughts,
Margarita of ogeantiques