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Valid value Error when trying to submit and save to SMP template

(1 of 12)
Valid value Error when trying to submit and save to SMP template
Jun 20, 2012 12:36 PM
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Valid value Error when trying to submit and save to SMP template

(11 Replies / 1,029 Views)
Valid value Error when trying to submit and save to SMP template
Jun 20, 2012 12:36 PM
Last Post
by the_bay_design (730 ) View Listings
(1 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jun 24, 2012 12:19 PM

I am having this problem as well.  Cannot duplicate an SMP template and then revise either.  Any ideas?


___________ Dan Hanson

(2 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jun 24, 2012 02:54 PM

Hi guys,

 

I do apologize for the inconvenience this has caused you.  This is an issue we are having on our end. Our developers are working to get this resolved as quickly as possible. 

 

Regards,

 

Ketty

eBay Selling Manager Support


****Please do not send email messages to this account as the account is not monitored for questions via email contact. If you have a question, please post a topic, or email to turbodata@ebay.com Thanks!****

(3 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jun 28, 2012 04:06 PM

I am still getting this error.

( Please enter a Valid Value )

With a Heads up.. The auctions may not tie to inventory even when you can get them pushed threw..

 

I have made auctions from existing templets that get listed and not tied to the templets or item?

This is a Huge Problem, and causes me to get

Duplicate Listing violations, as it shows me I have 0 listed in Auctions, so I list one.  Now I am having to do manual searches on Active items in my inventory that say I have 0 listed in Auction, to see if I can list one prior to listing.  Then if I find, I have to go back and save the auction to existing inventory.  ( Also sometimes it says 0 on a item I  knew I listed the day prior, but it will show then, so is tied to auction, just will not show up in inventory, this is probably another error .) These are inventory items I have listed for years, not new templets.

It looks to me like this error may be involved in this issue somehow.

 

(4 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jul 1, 2012 07:44 AM

I spoke to customer service a week ago and was assured programmers would begin working on a fix and call me when the bug had been worked out. I am still having the issue and my inventory is a wreck.



(5 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jul 19, 2012 07:08 AM

This is still happening almost a month later and causing GREAT havoc with my inventory. PLEASE Ebay update a work around. I have called twice and was told this is a known issue and still being worked out. Could someone please post a work around???



(6 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Jul 23, 2012 10:50 PM

Can you provide your item no. which you are trying to edit and seeing the error message.

(7 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Aug 5, 2012 07:55 PM

This is really frustrating. I did four listings today, and the fifth is giving me the same problem listed above. It's been several weeks now. Surely you can take care of this soon??

(8 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Sep 2, 2012 04:26 AM

Anyone else still having this problem.

 

I've been trying to revise the item description on 2 of my items for the last couple of days but it keeps throwing this up

 

You cannot submit your listing due to the following problemsPlease enter a valid value.An error has occurredGo back and edit my listing

 

I've contacted 'chat' and spent over an hour going back and forth with her. I didn't get my transcript sent through and was told it was going to be referred to tech.

 

Is this still happening to anybody elses listings?

(9 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Oct 17, 2012 11:45 AM

IT'S OCTOBER AND I HAVE THE SAME PROBLEM. I DON'T GET IT AND NOW IT TAKES FOREVER TO LIST ITEMS. IT'S LIKE EVERY 3RD OR 4TH LISTING,I HAVE TO GO BACK AND THERE'S NOTHING TO CHANGE. HAVE TO RETYPE LISTING AND DETAILS. ANY RESOLUTION???

(10 of 11)
Re: Valid value Error when trying to submit and save to SMP template
Nov 6, 2012 04:32 PM

It's now November 2 and still having the same issue. Surely someone is working on this ??????

(11 of 11)
Re: Valid value Error when trying to submit and save to SMP template
May 9, 2013 06:46 AM

I am having this issue, as are my clients. Nearly a year on! This is utterly ridiculous. 

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