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Update tracking with ebay or paypal????

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Update tracking with ebay or paypal????
Sep 21, 2010 04:21 PM
Which is better updating tracking with ebay or with paypal? I have always marked the item as shipped and then added the tracking number with paypal only with in 24 hours. Paypal sends an email to the buyer with this information. I have never had a problem with this. Will this protect me under the new policy?
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Update tracking with ebay or paypal????

(2 Replies / 4,771 Views)
Update tracking with ebay or paypal????
Sep 21, 2010 04:21 PM
Which is better updating tracking with ebay or with paypal? I have always marked the item as shipped and then added the tracking number with paypal only with in 24 hours. Paypal sends an email to the buyer with this information. I have never had a problem with this. Will this protect me under the new policy?
Last Post
by nobusinesslikeshow.. (495 ) View Listings
(1 of 2)
Re: Update tracking with ebay or paypal????
Sep 21, 2010 04:39 PM
Hi NoBusinessLikeShowBusiness,

To take advantage of the protections under the new policy you should check that PayPal is sending your tracking information to My eBay. If PayPal is not sending the information to My eBay you should copy the tracking number and enter it in My eBay. eBay will usually recognize your shipping carrier and auto-populate the carrier field. If eBay does not recognize the carrier be sure to add the carrier name as well.

Making sure your tracking numbers and carrier names are entered in my eBay should help protect you under the policy.

Thanks for your question!

Cheers
nino
eBay Community Development
(2 of 2)
Re: Update tracking with ebay or paypal????
Sep 21, 2010 05:00 PM
How can I check this??? Why would paypal not send the tracking information to my buyer? Which carrier should I enter? The carrier I use or the carrier that delivers the package in the US?
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