Hi All, Help, I have been selling for around 10 years on ebay but started to sell seriously around 1 year ago. 100% feedback and always do the very best I can for my customers.
This week customer advised that he did not receive his item,but had left positive feedback? I said wait a little longer. Still not received he asked for a full refund. I gave full refund now I am getting abusive emails.
How do you deal with this?? I have blocked the buyer. Nothing in ebay to help.Any suggestions please.
email received as below, did not reply:
are you crazy or just plain nuts.I have never seen a sub human like you in all my life.I will give you a stern warning.You do not know who you are playing with.You made the mess,now clean it up and quit your bitching or I will come down on you so hard,you will be sorry you started this fiasco.I have to leave now to put some drug dealers in prison and this conversation is ended.Get a life,go chase a kangarue or what ever you do down there