Darkarts, you are on page 1 under Wizarding in Southern California. You are listing #1, #2, #6, and more

ok I'm not seeing things this time.  I really am number one and sales throught the damn roof.  PLEASE STAY!!!!!!!!!!!   http://www.ebay.com/sch/i.html?_sacat=0&_nkw=pampers%204%20192&_sop=12

superstarsig,

thank you for checking for me. Not sure where I'm off yet.

jtk

please be careful with your posts, eBay can delete and suspend accounts based on the posts here so try to keep them within the guidelines so we can keep helping each other out with this non-sense. Should you secure representation, you don't want anything on record that will discredit you.

Did they specify how they flagged your account? We're they flagging your account because you yelled at them?

At this point I am thinking that accounts were selected, not just all TRS accounts or accounts in a specific region, to run this stupid business destroying test. Clearly some are on while others are off. I am off somewhere while jtk is on, and I was on when jtk was off. I wonder if they throw the switch when maintenance is done? I don't know. But I do know that it isn't the listings and it isn't the user id rating, it is something specific to the user. The only link I have found so far is that many sellers that are have one of the top 5 largest stores are impacted. I know of at least 2 of the top 5 in my category alone.

darkartsdealer,

I see several of your listings on page 1. I'm in Wisconsin.

I had 5 days with no sales from July 8-12. My traffic reports show almost 0 views for 5-7 days at a time, then a couple dozen each day for 2-3 days. This pattern has been repeated for at least the last 2 months.

Sorry about the underlining. I can't get rid of it.

I just don't understand eBay.. Monday I had 5 sales, Tuesday 7, Wednesday 10, Thursday 1, Friday 28. There’s no consistency. I have been dealing with this dilemma since 5/15/12. STOP MANIPULATING THE SEARCHES...

Has anyone who's posted here seen any improvement in sales? Have they been sparatic or steady?

Much worse. We have 1827 current active listings and we're averaging 2-4 sales a day as opposed to the usual 20-30. And they're not the usual items that sell.

Over 48 hours without a sale and on a weekend no less. Has NEVER happened in all my years on ebay (even when I started and only had 10 items for sale).

Update:-

We have reported (2nd time) to ebay CS by telephone who have now acknowledged to us that there is an issue with TRS - BIN listings being demoted in the search results in favour of lesser unproven sellers.

We have again been told we have been added to the ebay list of sellers affected by their changes made on the 12/13th July to the search algorithms however we were advised that there is no estimated time as to when / if this will be resolved.

In the mean time we all suffer with dropped/reduced sales. We have made just 2 sales in 6 days!

For us this is unsustainable. Financially, we cannot afford to continue in this way selling on ebay.

Ebay have in reality broken their word, take a look at:

"Top-rated seller benefits"

Ebay say:

" Sellers who meet all the Top-rated seller performance requirements will receive the following benefits:

A prominent badge on their listing

Improved search standing for fixed price listings in Best Match search results "

It is now acknowledged that many Top Rated Sellers (including us)  have in fact been placed to the back of search results in place of low rated sellers.

The whole situation is quite disgraceful.

Madmax, I checked a couple of your auction listings since that is where most of your sales come from. You are uniformly toward the bottom of Best Match even though you are TRS.

The only thing that I noticed is the the feedback percentage of other sellers was slighly higher than yours.

IMHO, TRS has become meaningless in search, particularly on the first page.

Of more concern but impossible to prove is the tagging of a UserID with results in ALL of their items being sent to the bottom of search. That's what happened on July 13 but I thought it had been fixed. You seem to be saying that it's still happening.

Anybody else seeing ALL of your items at the bottom of search results? No exceptions. A single exception indicates that it's NOT due to your UserID being tagged.

Mike

I was on on the weekend had normal sales. Now i am off again.

This reminds me of how a traffic light system gets managed on an overloaded street.

This is criminal. They dont deserve the fees if that is really how they want it to work.