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Last Post Feb 20, 2007 12:34 PM by: deirdre@ebay.com
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ultimatemogjoat
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:06 AM
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whatdoisell
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:08 AM
Hello, today's workshop starts at 11:00am PST. We are just now loading the content for the workshop. We'll be back to answer questions at 11:00am PST!
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whatdoisell
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:09 AM
Introduction

Hello! Welcome to today’s workshop!

My name is Lisa Suttora and I’m the Founder and CEO of What Do I Sell.com™. We are an eBay Certified Service Provider that specializes in helping eBay sellers figure out what merchandise to sell, where to get it and how to sell it profitably.

If you’re in the process of starting your eBay business or you have an existing business that you’re ready to expand, you’ve probably given some thought to what it will take to make your business a success.

You may have also wondered what the real difference is between those eBay sellers who make a success of their business and those whose businesses don’t seem to take off.

Well, today you’re going to find out what makes the difference between a SUCCESSFUL eBay business launch and a business that never gets off the ground!

We’re going to pull back the curtain to expose the 10 little known keys that make the difference!
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dina1
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:09 AM
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whatdoisell
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:10 AM
Who is This Workshop For?

The information in this workshop is for all levels of eBay sellers who want to see their business and their income grow in 2007.

If you are brand new to selling on eBay, these keys will guide you in a successful business launch.

If you are an experienced eBay retailer, these 10 keys will multiply your chances for success!

Now, here’s a friendly warning :) This workshop may not tell you everything you want to hear, but I promise you, it will tell you what you need to hear to run a successful eBay business.
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:11 AM
Who is the Successful eBaypreneur?

Successful eBay businesses come in all shapes and sizes. And successful eBay business owners come from all walks of life.

In fact, that is what truly makes eBay the best entrepreneurial business opportunity online. It is one of the few businesses that you can start from exactly where you are at and learn and train as you go without a huge investment of time or money up front.

It doesn’t matter what prior business or life experience you bring to the table, everyone who has the desire has the potential to take their existing knowledge and experience and turn it into a successful retail business on eBay.

However, while those who have achieved success on eBay come in all shapes and sizes, there are common traits among all successful eBaypreneurs and successful eBay businesses.
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whatdoisell
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:13 AM
What Does It Really Take to Run a Successful eBay Business?

You may be hoping for a blanket statement defining what it takes to run a successful eBay business. And as you read through this workshop, you will start to form a vision of what it looks and feels like to be a successful eBaypreneur.

But before you can understand what it takes to run a successful business, there is one very important step you must take… which brings us to our first success key…
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:15 AM
Success Key #1 : Define What Success Means to You

This is the biggie. You must define what success on eBay means to you. Without this definition, you cannot achieve your goals. There is an old saying “If you don’t know where you’re going, you’ll never get there.”

And it is a true statement. You must get razor clear on what success means to you.

This is the #1 step that people must take in building or running an eBay business and it is the #1 step people skip.

Here’s what usually happens… You see “PowerSeller A” featured on the cover of a national magazine. Standing amidst his warehouse shelves, the caption reads “The Life of an eBay Seller: From $1 to $1 million in 2 years!”

You think to yourself “Wow, that would be awesome! I’d like to grow a $1 million dollar business in 2 years!”

You set that as a goal in your mind. Which is great, except for one thing. You haven’t yet defined what success means to you.

And until you do, you are like a cork, bobbing up and down in the ocean. Getting tossed about by the waves, sometimes beached and unless the wind blows right, you’ll never land on that beach of your dreams in Hawaii.

Getting back to our example - The article on “PowerSeller A” explains how he works full time in a warehouse 15 minutes from his home.

Great for him. But upon further thought, you identify that you want to run your business from your office above the garage.

PowerSeller A travels 6 times a year to global trade shows to source products. An awesome way to run a business! EXCEPT that you have 3 young children and don’t want to be gone for weeks at a time away from the kids.

As you start to sit down and define YOUR vision of success, you realize that success for you means working 24 hours per week, out of your home office and traveling to a specific industry trade show once or twice a year. That right now while the kids are young, you want to build a part-time business that can be expanded when the children are in school full-time. Right now, you aren’t looking to make $ 1 million dollars per year. What success really means for you is an extra $2000.

Now we’re starting to get somewhere. Now you are ready to build YOUR successful business.

Everyone’s story will be different. But until you sit down and define your vision of success and hold it up to the litmus test of what works for your life as it stands today. You can’t take the appropriate steps to build a business.

Success Key Exercise #1 : Define What Success Means to You
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:16 AM
Success Key #2 : Write Down Your Definition of Success

Join the Top 3%!

Fewer than three percent of adults have written goals and plans that they work on every single day.

When you sit down and write out your definition of success you move yourself into the top 3% of people in our society. And you will soon start to get the same results they do.

Think this idea is just a bunch of nonsense?

Years of scientific studies have shown that people who get clear on their goals and keep a written record of their aspirations are more likely to achieve the success they desire than those who keep it all in their head.

Success Key Exercise #2 : Grab a piece of paper and write down your definition of success.
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:18 AM
Success Key #3 : Change Your Behavior

For some, this success key might fall into the category of “But I don’t want to do that!”

In his book “The 100 Simple Secrets of Successful People: What Scientists Have Learned and How You Can Use It”, author David Niven looks at scientific studies of successful people. One of the key traits that he found was this…

Your success is far more dependent on your behavior now than it is based upon where you grew up, where you went to school, or whether your path so far has been easy or difficult."

So how does this translate into the real world eBay selling?

It’s time to take a look at your daily activities, commitments and leisure time and start removing some things to make scheduled, consistent, room for building your business.

Why scheduled, consistent business building time?

Because additional studies have shown that when you schedule your time for an activity on the calendar, you are 72% more likely to do it, than when it is on a “To Do” list.

Additionally, Consistent Daily Action (CDA) trains your mind for success.

You will become more successful, much more rapidly if you work a set amount of time each day on your business, than if you approach it as a “weekend warrior” locking yourself away in your office for 8 hours to work on your business on the 3rd Saturday of every month.

Over the years, we’ve seen so many people who “want it all”. They want to watch their favorite show in the evening. Curl up on the couch reading at night or “veg” after dinner AND they want to build an eBay business + work a job and have family time.

Here’s the reality. Something has to go, to move out of the way in order for you to have time to build a business that can ultimately give you MORE time, and MORE money than your current job/lifestyle.

Look realistically at your day. What can you move, cut, or change to enable you to change your behavior now?

If you start thinking of yourself as a business person and make time for your business each day, you can grow a successful business in more rapid fashion.

Success Key Exercise #3: Hold up a mirror up to your daily behavior. Do you operate like a successful business owner or are you still working with the hobbyist mentality? Changing your behavior is the fastest way to change your business and your life!
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:22 AM
Success Key #4: There are Many Different Ways to Make Money on eBay

With thousands and thousands of different products and services being sold on eBay and millions of products available for sale globally, there are many different ways to make money on eBay.

The problem is, most people only look at one or two as options. The key to success in running your eBay business is to always be open to new products, new ideas, new concepts for making money on eBay.

Often times people will see a successful PowerSeller who has chosen a particular product line and say “I want to sell THAT.” Problem is “that” is already being successfully represented on eBay.

What fails to happen then is the next step. Looking at what is selling successfully and then doing some digging to locate different versions, styles, brand names of the item that is being sold successfully.

You see you can’t copy another person’s success directly, but you can look at what is being done successfully and then put your own spin on a different business model.

In fact, this is how most successful businesses in any industry are started. There are truly very few original business ideas that come into being. Most new businesses are adaptations of existing businesses.

Here’s an important tip to keep in mind – Very rarely does the successful eBay PowerSeller make it big with their first business idea. What usually happens is they start with an idea, modify it a little bit, tweak it, adapt it and voila! “overnight” success.

Don’t set yourself up for failure by thinking there is only one way to be successful on eBay and by thinking that it must be your first idea that brings you that success.

Success Key Exercise #4: Challenge yourself. Keep an ongoing list of business models, product lines and services that are being successfully sold on eBay. Then give yourself the job of researching ways you can branch off of that idea.

For example, everybody knows that MP3 players are hot! Everyone knows that kid’s toys are a top selling category on eBay. But did you know that a company named Peapod Toys is coming out with an MP3 player for toddlers in May 2007?

And this is just the beginning. MP3 technology adapted for kids. Now there’s a business idea!


Want to know about the latest product trends and how to find out about them?

At What Do I Sell we feature new product trends each month. If you are stumped on the question of “what to sell on eBay?” visit the Member’s Area of What Do I Sell
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:23 AM
Success Key #5: Make the Sale to Gain a Customer

If you learn this one principle of business, you will understand the success key that separates the successful eBay business from the unsuccessful one.

“You don’t get a customer to make a sale, you make a sale to gain a customer.”

Simply put. The difference between success and struggle in retail sales is repeat customers.

Look at the feedback totals of any shooting star eBay PowerSeller and you will see that a large amount of their sales comes from repeat business.

If you are looking at your business from the standpoint of “making a sale to get the dollars in your PayPal account” you are missing the biggest factor in increased business growth.

You goal with every sale should be to gain a customer.

Why?

Customers will buy from you time and time again.

A one-time = one time cash, but then the customer is gone. And where will they end up? With the eBay seller who welcomes them into the fold as a customer.

Success Key Exercise #5: With every item you list, every transaction you process, every sale you make, do so with the overriding goal of gaining a customer for your business.
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:24 AM
Success Key #6: Suppliers Will Not Give You Their Best Deals the First Time

If you are dealing with a supplier for the first time, generally you are not going to get the best prices, know about their best merchandise, or be offered special deals on shipping etc.

Often times when people contact suppliers for the first time they are disheartened because the wholesale price offered is higher than they had hoped. They see other people selling the same product on eBay at a more competitive price and wonder who this “mystery supplier” is where they can buy products at the same competitive prices.

Well, the good news is the “mystery supplier” is the same supplier that you are working with.

And the guy next to you just bought the exact same product you want to buy at a lower price.

Before you shout “Hey, that’s not fair!” remember, this workshop is about what you need to hear, not what you want to hear. :)

And the reality of it is this. The eBay seller next to you may have been doing business with this supplier for 2 years and sells a lot of merchandise and is now getting a volume discount. He may have worked hard to build a relationship with Joe the supplier who now calls him on a regular basis to tell him about the latest and greatest deal. He may place reorders at certain times of year when the supplier is offering free shipping.

There are any number of reasons why another eBay seller is getting a better price point than you are.

But don’t get discouraged.

You have to start somewhere!

That first small order you place today which nets you a thinner profit margin can in 6 months, turn into a much larger order purchased at volume discounts that brings in a healthy profit margin.

If a product you are looking to sell is important to your product line, then take that first step and place an entry level order with the supplier. Then continue to work with the supplier on pricing with every reorder.

Before you know it, you will be the seller about who people wonder “Where are they getting their merchandise?”

Success Key Exercise #6: Take the first step with a supplier and place an entry level order. Don’t expect established customer prices from your wholesale supplier if you are a new seller. Work with your supplier going forward on pricing as you place future orders.
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10 Things No One's Ever Told You About Starting Your eBay Business - Feb 20

Feb 20, 2007 10:25 AM
Success Key #7: Build Relationships with Suppliers

Right on the heels of Success Key #6 comes building a relationship with your suppliers.

To ensure success in your eBay business, you must build relationships with at least a few of your suppliers. (And the more the better.)

Being able to pick up the phone and talk to “Margaret”, the sales rep for your wholesale supplier, discuss your product line needs with her, get her input and feedback on new products that her company has in the pipeline and call on her in a pinch if you need something shipped out ASAP is critical to the success of your business.

So many times we hear people say “It’s so easy to order from supplier A, I just go to their website, click a button and place my order.”

A time saver for sure, but not a business builder IF that is the only way you ever communicate with your supplier.

Because while you are easily ordering through the supplier website, your competitor Kristen is on the phone with Margaret chit chatting about spring trends, what did and didn’t sell in her product line and how she can get a hold of the supplier’s 300 remaining units of product “A” at a screamin’ deal.

What is Kristen doing that you aren’t? She is building a relationship with her supplier! And profiting nicely from it.

Now this doesn’t mean you have to cultivate a personal relationship with every single supplier you deal with. Some suppliers have largely automated their purchasing process while others may be companies that you don’t plan to do a lot of business with.

But you should have working relationships with at least a handful of your primary suppliers.

Success Key Exercise #7: Look at your existing supplier list. How many of them have you cultivated a relationship with? Take some time each month to work on building a relationship with an existing or new supplier. This one step will position you to grow your business significantly.
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