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Last Post Feb 14, 2003 7:01 PM by: deirdre@ebay.com
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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:00 PM
Introduction

Welcome to the workshop on “A Buyer’s Guide To DVD’s”.

First, I would like to briefly introduce myself. I am a computer programmer by trade, and an avid DVD collector by hobby. I have collected over 550 DVD’s in the past year, and in doing so, I have learned a lot about the format, and also have become quite knowledgeable in the illegal bootleg market.

The purpose of this workshop is to hopefully impart some of this knowledge to you in order to help you make more informed decisions when purchasing DVD’s. I will also provide some advice on conflict resolution if you do find yourself the recipient of a bootleg DVD.

I am not a seller on eBay. As such, I will be unable to offer advice on that side of the market. I do not have any wholesale resources for purchasing DVD’s, and I am not the person to ask about any listing techniques or the like.

I am also not a lawyer or an eBay employee. I cannot address with any authority aspects and implications of the legal code or the Berne Convention. I also cannot address eBay’s policies concerning bootleg DVD’s other then what is publicly published. What I will attempt to do is provide you with resources to work within the system.

I am going to try to limit this discussion to facts about DVD’s and the DVD market. I would like for this workshop to become a resource for people to use to become more educated consumers. I am not perfect, and some of the statements I will make here to day may not be 100% correct. If so, I welcome any corrections. I do not, however, wish to engage in debate here. I will try not to editorialize about any of the moral issues with bootlegs, and I would appreciate it if we steered away from such discussion. If you wish to engage in debate about such things, I would be happy to do so in another forum.

I have pre-prepared this workshop, so I am going to make a whole bunch of posts in the beginning, and we can talk about any questions afterwards.

Workshop Host: WASkydiver
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deirdre@ebay.com
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A Buyer's Guide to DVDs

Feb 14, 2003 5:02 PM
Welcome waskydiver! And everyone who has joined us tonight!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

A note from our Legal Department:

The statements and opinions made in this workshop are those of waskydiver only and do not reflect eBay policy or eBay's opinion with respect to such statements.

Deirdre
eBay Community Development
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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:02 PM
DVD Aspect ratio

Aspect ratio is a term used to describe the shape of the image in which a film is presented.

In the early days of motion pictures, films were produced with an Aspect ratio of 1.33:1 or 4X3. This is the shape of your standard TV set.

In around 1950, 20th Century Fox introduced the widescreen format. This is the most popular format of films today. This means that instead of having an Aspect ratio of 1.33:1, most films produced today have an aspect ratio of 1.85:1 or 2.35:1.

This means that most films produced today will not properly fit in the standard 1.33:1 TV set. So, something had to be done to fit the rectangular peg into the square hole.

Until the advent of DVD’s, the most popular solution for this problem has been a technique called “Pan and Scan”. Basically, with Pan and Scan, the sides of the film are cropped off and a studio technician scans the focus of the film to what he deems to be the most important part. Because of this, a good portion of the picture is cut off, and you are seeing a film in a manner that the director did not intend.

With the advent of the DVD, many people were introduced to the concept of “Widescreen” videos for the first time. On a standard TV set, this means “black bars” at the top and the bottom of the screen.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:03 PM
DVD Aspect ratio(Continued)

Many people consider the black bars to be a drawback. They feel that since their TV screen is not being filled that the picture is inferior. But, remember that the alternative is having a cropped picture. Below is an example from “The Mummy” in a Pan and Scan version and a Widescreen Version:

Pan and Scan Version



Widescreen Version


As you can see, while the Pan and Scan version certainly does fill up the entire screen, you get much more of the picture in the Widescreen version.

While the majority of DVD’s are available in widescreen format, many also offer Pan and Scan or “Full Screen” versions available as well, so in some cases you do have that option, and any film originally shot in a 1.33:1 aspect ratio (particularly older films) will only be available in “Full Screen”. (Obviously films shot in a 1.33:1 ratio will not be cropped, as are modern motion picture releases).

Keep in mind, though, that the industry is moving towards a widescreen standard. So, your next TV very well may be a widescreen TV. In that case, any full screen DVD you own will have black bars – on the sides.

There are other topics in regards to aspect ratio such as soft matting and hard matting, but I think I went into enough detail here about aspect ratio. If you are interested in more information, drop me an email, and I will provide you with some web sites that provide more detailed information.

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needadvice
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A Buyer's Guide to DVDs

Feb 14, 2003 5:03 PM
Waiting with baited breath for all the inside secrets.
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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:03 PM
DVD’s, HDTV and Progressive Scan

The purpose of this section is to provide you with some very basic information on how to get the best possible picture from your DVD’s. I’m going to be very brief, because this workshop is not a hardware-buying guide. Also, if you have the equipment, you probably know about this already and if you are looking to spend thousands and thousands of dollars on the equipment, I will not be able to provide you with enough information in this short space to make an informed decision.

Today, standard TV’s display the video image by presenting only ½ of the lines of the image at a time. This process is called “Interlaced”. Basically, the odd lines are displayed, then the even lines. Odd and even lines are alternated 30 times a second (in the US) to produce the appearance of a complete image.

A “Progressive Scan” image will display all the lines at the same time. This gives you much better detail and much less picture distortion or flickering.

In order to take advantage of Progressive Scan technology, you need to have a Progressive Scan DVD player, and a TV set capable of processing the progressive signal (such as a HDTV).

One thing that is important to note is that even if you get a HDTV and a progressive scan DVD player, you are not seeing a true HDTV signal when watching DVD’s. HD-DVD is a thing of the future.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:04 PM
Anamorphic DVD’s

With the increasing popularity of widescreen TV’s, many DVD’s are produced which are enhanced for widescreen TV’s.

When watching a DVD on a 1.33:1 TV, a number of the lines are used to display the “black bars”. But, if you have a widescreen TV set, why waste those lines to display black bars which will never be seen?

Anamorphic DVD authoring addresses this by providing alternative methods of presenting the image.

If you watch a 1.85:1 film on a standard TV set, 346 scan lines are used to display the image, and 134 scan lines are used to produce the black bars. If you watch the same movie on a widescreen TV, 461 scan lines are used to display the image and only 19 lines are used to display the black bars. That means higher resolution and more detail.

You can tell if a DVD is anamorphic by reading the back of the DVD case. It will usually say either “Anamorphic” or “Enhanced for Widescreen TV’s”.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:04 PM
Region Encoding and NTSC vs. PAL vs. SECAM

Often times a movie will be released at different times in different countries. Or, sometimes a movie will only be licensed for release in some countries and not in others. In order to facilitate this, DVD players sold in various countries are hard coded in order to play only DVD’s that were meant to be played in that region.

The following is a list of how the regions are currently defined:

  • Region 1: 1: U.S., Canada, U.S. Territories

  • Region 2: Japan, Europe, South Africa, and Middle East (including Egypt)

  • Region 3: Southeast Asia and East Asia (including Hong Kong)

  • Region 4: Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean

  • Region 5: Eastern Europe (Former Soviet Union), Indian subcontinent, Africa, North Korea, and Mongolia

  • Region 6: Peoples Republic of China

  • Region 7: Reserved

  • Region 8: Special international venues (airplanes, cruise ships, etc.)


In addition, some DVD’s are produced which are “Region Free” or “Region 0”, which can be played in any DVD player. (I will be discussing region free DVD’s when I talk about bootlegs – yes I am getting to it).

If you attempt to play a Region 2 DVD in a Region 1 DVD player, it’s not going to work.

There are “Region Free” DVD players available, which can play any DVD from any country.

Bottom line is before you purchase a DVD that is from outside your region, you have to make sure that you can play it.

In addition to region encoding, you should also be aware that there are different broadcast standards. These are known as NTSC, PAL, and SECAM. In North America, NTSC is the standard. In the world of VHS, this is a big deal. You can’t play a foreign (PAL) VHS tape on your NTSC VCR. Many DVD players are able to play at least the NTSC and PAL formats (don’t know much about SECAM). A good rule of thumb is that if region encoding doesn’t keep you from playing a DVD, chances are that the broadcast standard won’t be a problem either.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:04 PM
DVD Formats

There are different storage capacities of DVD’s. The following is just a brief guide of some of the terminology that you may see when describing DVD formats:

  • DVD5: Single sided / single layered which hold about 4.7 gigs worth of data or 135 minutes.

  • DVD9: Single sided / dual layered which hold about 8.5 gigs worth of data or 244 minutes

  • DVD10: Double sided / single layered and hold about 9.4 gigs worth of data or 270 minutes

  • DVD18: Double sided / dual layered and hold about 17 gigs worth of data or 488 minutes


The most popular format of DVD’s produced are the DVD9 or single sided / dual layered DVD’s.

For the most part, you can ignore these details. In fact, you will rarely see any of these terms mentioned on legitimate DVD’s. In fact, if you see a DVD with a DVD9 logo on it, you should be very cautious, because it’s very likely a bootleg.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:05 PM
How to Identify Bootleg DVD’s

It is difficult to provide a foolproof formula to help people identify bootleg DVD’s. If there were characteristics that identified bootlegs 100%, bootleggers would simply manipulate the auction description in order to avoid detection.

As it is, I am going to offer some hints on how to identify bootlegs. But, remember, they are hints, not rules. For every characteristic presented here, there are exceptions.

Region 0 or All Region DVD’s: As discussed previously, region encoding is a means by which the movie studio’s can control the release of DVD’s to particular regions. Obviously, bootleggers do not care about region encoding. They wish to have their illegal copies available to as wide an audience as possible. As such, the vast majority of bootleg DVD’s are All Region or Region 0.

This is not to say that if you see a region 0 DVD, then it’s a bootleg. There are quite a few legitimate DVD’s that are region 0. For example, many early Criterion DVD’s are region 0.

A good rule of thumb to follow is that if a region encoded DVD is available by the same studio, for purchasing purposes, you should probably assume that any region 0 DVD is a bootleg.

VCD’s: Briefly, VCD’s are MPEG1 movies that are produced on to standard CD media in a standardized format. A VCD holds about 650 meg worth of data. The quality of VCD’s is much lower then the quality of DVD’s.

There is a common myth that all VCD’s are bootlegs. This is not true. There are legitimate VCD’s out there. Some movie studios have produced, and released VCD’s in other markets (particularly Asian markets). Even though there are legitimate VCD’s out there in the world, some of the movie studios who have released them do not allow them for sale in the United States. For reference, see Disney’s About VeRO About Me page ( Link ):

The Video Compact Disc (or VCD) is an optical disk format that is popular in some markets in Asia. Disney has released VCDs in some markets, but Disney has not authorized distribution of VCDs in the United States. All Disney VCDs offered for sale in the United States are infringing as pirated product or unauthorized parallel imports and may be taken down.


My advice when it comes to VCD’s is that if there is a legitimate DVD available, go for the DVD and enjoy the higher quality. If there isn’t a legitimate DVD available, then there is a good chance that it’s a bootleg.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:05 PM
How to Identify Bootleg DVD’s (Continued)

The DVD-9 Logo: As previously discussed, a DVD-9 DVD simply specifies that the DVD is a dual-layer DVD. Most legitimate DVD’s produced are dual-layered or DVD-9. But, I have never seen a legitimate DVD that has a DVD-9 logo prominently displayed. The following are examples of the DVD9 logo on Bootleg DVDs:



Here, you can see the DVD9 logo displayed in a circle before the word “Seven” and on the right side of the Resident Evil DVD.

Basically, what the bootleggers are saying by displaying this logo is that the quality may be better then a bootleg that was just burned in a DVD burner.

DTS Tracks: A DTS track is a high end audio track provided on many DVD’s. It is actually the preferred audio format among most DVD collectors. But, not all DVD’s have DTS tracks – but many of their bootleg counterparts do.

Take for example the Seven Samurai bootleg cover above. Notice the DTS logo followed by “Digital Surround Sound” at the top of the DVD? Well guess what… Seven Samurai was produced with a mono sound track. Compare the cover with a legitimate version of “Seven Samurai” and Resident Evil:



Notice no DTS logo and no DVD9 logo.

Another example of a bootleg DVD that contains a DTS track where no DTS track exists on the legitimate version is “Scarface”.

Rule of thumb here is to verify that the DVD you are looking to purchase does indeed have a DTS track.

Note: Resident Evil did come out with a “Superbit” version that does contain a DTS track. The cover of the “Superbit” version looks much different then the “standard” version.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:05 PM
How to Identify Bootleg DVD’s (Continued)

“Chinese” Characters on the DVD Cover: This guideline mostly pertains to major US release films. Legitimate Region 1 DVD’s authorized for distribution in North America are not going to have “Chinese” characters. Here is an example of a bootleg that contains additional “Chinese” characters:



Rule of thumb here is to look around to see if the legitimate version of the DVD has Chinese characters. If the legitimate version does not have Chinese characters, avoid those that do.

Foreign Sellers: Not all foreign sellers are selling bootlegs. There are many excellent sellers who sell legitimate DVD’s. But, common sense should be used.

For example, if you were to see a seller from Malaysia (for example) who is claiming to have legitimate Region 1 DVD’s, with no picture, and brief descriptions selling well below market value, that should cause you to think about it for a moment. How would this seller get region 1 DVD’s (many of which are authorized for sale only in region 1 companies), get them shipped to his country, then ship them back to US eBayers, at a significantly lower cost then US sellers?

I am not trying to dissuade anyone from foreign sellers. Just use common sense.

Unreleased DVDs: There are many DVDs that have not been released at all yet. Therefore, any of these DVDs are bootlegs. Some of the more popular titles that have not been released include:

  • Bambi

  • The Lion King

  • Raiders of the Lost Ark Trilogy

  • Schindler's List

  • Star Wars Trilogy


Unreleased Movies: Obviously, if a movie is still in the theaters, you can be 99.99% sure that any DVD you see listed on eBay is a bootleg. You will even see copies of the movie show up before the theater release date. These copies are usually pathetic. Frequently they are obtained by someone sitting in a movie theater with a video camera.

Check the sellers other auctions: Sometimes, you may not be able to identify if a DVD just from the auction itself. If everything checks out with the DVD, check the seller’s other auctions. If you see he is listing a bunch of obvious bootlegs (for example, Star Wars Trilogy DVD’s or Scarface DVD’s with DTS tracks), then you should assume that all the seller’s DVD’s are bootlegs.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:06 PM
Some General Guidelines

Always check the sellers feedback before bidding: This should be done before you bid on any auction. In the case of bidding on DVD’s, check to see if he has had prior complaints for selling bootleg DVD’s.

Use protected means of payment: Credit card payments offer you the best protection. Paypal is a very easy way to pay, and they do offer some form of protection. But, they will not honor claims against quality of goods. It is best to use a credit card payment through Paypal to get the best protection.

Whatever you do, do not send cash, and do not make a Western Union wire transfer. These two payment methods offer you absolutely no protection, so you might as well just throw your money away.

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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:06 PM
What to do if you receive a bootleg

So, you’ve done all your research, but, despite all your precautions, you received a bootleg. What do you do?

Well, the first thing to do is to contact the seller and confront him with the problem. I always give the seller the benefit of the doubt. Perhaps he was unaware that the DVD was a bootleg. Give the seller a chance to rectify the problem. You should seek a full refund, including shipping charges, and return shipping. Remember that it is reasonable for the seller to request you return the item prior to receiving a refund.

If the seller is unwilling to make amends, then you should use every means at your disposal to get your money back, to get the seller removed from eBay and to possibly bring charges against the seller. Below are some resources to accomplish this:

  1. File a chargeback through Paypal (if used). When filing the chargeback, make sure you quote the Paypal User Agreement that the seller is in violation of:
    Your Information and your activities (including your payments and receipt of payments) through our Service shall not: (a) be false, inaccurate or misleading; (b) be fraudulent or involve the sale of counterfeit or stolen items; ... (e) infringe on any third party's copyright, patent, trademark, trade secret or other property rights or rights of publicity or privacy;

  2. If Paypal denies your chargeback, you can then file a chargeback through your credit card company. It is important to file through Paypal first if you used Paypal. Failure to do so can cause you to loose your Paypal account.


  3. Make sure you file an online fraud report with eBay after 30 days through the following link: Link


  4. File a mail fraud report through the United Postal Service: Link


  5. File a fraud report with the National Fraud Information Center: Link


  6. File a fraud report with the FBI's Internet Fraud Complaint Center: Link


  7. See if the Copyright holder is a member of eBay's Verified Rights Owner (VeRO): Link. If they are a member follow the instructions for reporting in the appropriate "About Me" page.


  8. Notify the Motion Picture Association of America at hotline@mpaa.org. Or call 1-800-NO-COPYS


  9. Finally, leave appropriate feedback for the seller.


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waskydiver
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A Buyer's Guide to DVDs

Feb 14, 2003 5:06 PM
That’s about all I have to say

I think I have covered everything I wish to say. If you have any questions, or would like to contradict any of the information provided here, please feel free to ask now.

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