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Last Post Feb 1, 2007 1:12 PM by: deirdre@ebay.com
Replies: 59
deirdre@ebay.com
Posts: 3,846

eBay Workshop: Finding the Right Seller Tool - Feb 01

Jan 21, 2007 11:56 PM
Topic: eBay Workshop: Finding the Right Seller Tool

Host: eBay Staff
Date: Thursday 02/01
Time: 12:00 pm to 1:00 pm PT
Location: Workshop Board

Description: Examine what tool you use to list, manage and grow your sales in 2007. Whether you are new to selling or are looking to ramp up your business, you’ll want to join this workshop to learn more about the different eBay seller tools built specifically to save you time and effort. Questions may range from basic to advanced. Find out which tool is right for you!

Leading this workshop is Anar Shah, product manager for Selling Manager/Selling Manager Pro. Also participating in this workshop will be a panel of experts on

Cheers,

Deirdre
eBay Community Development
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anar@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:49 AM
Welcome to "Finding the Right Seller Tool" workshop.

Thanks for joining us here today. My name is Anar, and I am a Product Manager here at eBay focused on Seller Tools. With me here today, we have our entire team from multiple areas of eBay from marketing, product management, usability and development and we will spend the next hour here with you sharing some information about our Seller Tools (SYI, Turbo Lister, Selling Manager, Selling Manager Pro, File Exchange, Blackthorne Basic, Blackthorne Pro) and answering your questions.

For this workshop, I will quickly review a wide variety of selling tools offered by eBay - ranging from listing items to sales management. Depending on your selling needs you can choose the tool the best suits your need. Note: We will not cover all the tool offerings. We will cover the following tools: SYI, Turbo Lister, My eBay(Selling), Selling Manager, Selling Manager Pro, File Exchange, Blackthorne Basic, Blackthorne Pro).

Following this we will dedicate the remaining time to answer specific questions you might have.
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anar@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:51 AM
Sell Your Item (SYI )

It has New easy-to-use form with Step-by-step customizable process. It also has access to help at every step, including live help. Different features help your isting look professional. And it is a free tool.




My eBay — Selling
It is a Listing management tool. It helps you track your selling activities. It displays key information - Number of bids, current price, time left, and payment status. It also has links to shipping labels. It is Free and available to all registered sellers. And it is accessible online (no download necessary).

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anar@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:52 AM
eBay Turbo Lister

It is a Free desktop bulk-listing tool. It helps you create professional-looking listings in seconds. You can also manage and save your listings inventory. You can upload thousands of existing listings in just a few clicks.

Go to: Link




eBay Selling Manager

It is an online sales management tool. You can perform bulk post-sales management and apply feedback in bulk too. It has customizable email templates. You can relist items and print invoices, shipping labels. You can export your sales information for bookkeeping.
Cost: free for basic eBay Store subscribers; 30-day trial, then $4.99/mo. for all others

Go to: Link

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anar@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:54 AM
eBay Selling Manager Pro

It is a complete, full featured online sales management tool for high-volume sellers and small businesses. It includes all the features of Selling Manager.It is an Inventory management tool. You can automate email, feedback, listing, relisting, and much more.
Cost: Free 30-day trial, then $15.99/mo. Free for Featured and Anchor eBay Store sellers
Go to: Link




eBay Blackthorne Basic

It is an All-in-one offline listing and sales-management tool for hobbyists and small sellers. You can list easily and create attractive listings. It will also help you to track, manage your sales, send emails and leave feedback in bulk.
Cost: free 30-day trial, then $9.99/mo.
Go to: Link

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anar@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:56 AM
eBay Blackthorne Pro

It is a Complete offline sales management tool for high-volume sellers and small businesses. It helps you list faster and is highly customizable. It has powerful business features (inventory, reporting, etc.). It also includes open Access database.
Cost: free 30-day trial, then $24.99/mo.
Go to: Link


eBay File Exchange

eBay File Exchange is an end-to-end selling mechanism that enables high-volume sellers to manage inventory and perform post-sales management on eBay or Half.com via a flat-file interface. Due to the flat-file interface this solution is platform independent.

FE Center

Full-scale listing capabilities:
• Add, revise, re-list, and end a listing all in a single file
• Download active listings to reconcile your inventory
• Download templates you need for any category, including fields for item-specifics

Here is an example file for creating new listings:

FlatFiles

Post Sales Management:
• Update the shipping status of a sold listing and leave feedback for a buyer all in a single file
• Download Sales history reports in a flat file format for importing to your own software package

For more information please visit Link
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deirdre@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 11:59 AM
Welcome and thanks for joining us today!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

Stop Watching: If at any time you no longer want to receive updates on a thread you are watching, just click on the link titled "Stop Watching Thread" found

in the specific thread being watched. Also you can remove any watched thread by clicking on the "Watched Discussions" link located in the log in bar and deleting the watched thread.

If you're new to the discussion boards, please be sure to check out the board tutorial:

Link


Cheers,

Deirdre
eBay Community Development
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deirdre@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:00 PM
Hi everyone and welcome to the Finding the Right Seller Tool workshop. After reviewing the material that's been posted, let us know if you have any questions.

Thanks,

Deirdre
eBay Community Development
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equalizer4u
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:01 PM
How do I find out the traffic patterns on BUY ebay for USA, for time zones, by day and time of day?
Larry
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psinnyc
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:02 PM
Sounds pretty good!

What do you suggest for an occasional, very part-time seller of e.g., books, records and the like?
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mikem@ebay.com
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:06 PM
Hi psinnyc,
As an occasional seller the best options for you will be SYI and My eBay. These are both free eBay tools and will let you list and manage your sales easily.
Mikem
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whistlingyankee
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:10 PM
Hello, I used Blackthorne Basic but have gone back to TL as BB did not support two User ID's, is this still the case? I am fairly happy with TL and wonder if you can assess the difference between the tools, other than what I mentioned about user IDs (I sell under 2 IDs). Thanks!
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royaltyinmotion
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:12 PM
:-x Is there a spreadsheet or word doc highlighting the similarities and differences between each tool (including cost, when available, capabilities, etc.?) Thanks a million. By the way, it's snowing here in DC.
RoyaltyInMotion
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sharingwithu
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:14 PM
Not even half my buyers return feedback. How can I encourage a better response?
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psinnyc
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eBay Workshop: Finding the Right Seller Tool - Feb 01

Feb 1, 2007 12:15 PM
Thanks. That's about what I'd figured.

Now, this will probably sound like a really simple-minded question, but is it an either/or thing? Or can you switch back and forth, or use them in combination somehow?

Also, if later on I have more items to sell, a large number of vintage photos, for instance, would it make sense to switch to eBay Turbo Lister? And if I expect that to happen, would it then make more sense to start off using eBay Turbo Lister from the beginning?
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