From collectibles to cars, buy and sell all kinds of items on eBay
Site Map
aAdvanced Search
BuySellMy eBayCommunityHelp

Home

  » 

Community

  » 

eBay Discussion Boards

  » 

Community Help Boards

  » 

Workshops

  » 

eBay Workshop: Including Shipping Costs in your Listing - Nov 27
Topic Locked This topic is locked - uploads are not allowed.
Last Post Nov 27, 2006 2:14 PM by: deirdre@ebay.com
Replies: 63
View Listings
deirdre@ebay.com
Posts: 3,846

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Oct 31, 2006 8:40 PM
Topic: eBay Workshop: Including Shipping Costs in your Listing, Shipping Enhancements

Host: eBay Staff
Date: Monday 11/27
Time: 1:00 pm to 2:00 pm PT
Location: Workshop Board

Description: In September 2006 we announced enhanced features to shipping including how to include costs when listing an item, and how those costs are displayed to buyers in the listings. In addition we introduced more shipping options for international shipping as well as greater flexibility displaying costs to Hawaii, Alaska and Puerto Rico. The shipping team at eBay will be hosting this workshop to describe these features and answer any questions. Please join us to learn more!

Cheers,

Deirdre
eBay Community Development
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
deirdre@ebay.com
Posts: 3,846
(1 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 12:55 PM
Welcome and thanks for joining us today!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

Stop Watching: If at any time you no longer want to receive updates on a thread you are watching, just click on the link titled "Stop Watching Thread" found in the specific thread being watched. Also you can remove any watched thread by clicking on the "Watched Discussions" link located in the log in bar and deleting the watched thread.

If you're new to the discussion boards, please be sure to check out the board tutorial:

Link


Cheers,

Deirdre
eBay Community Development
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
suzanna@ebay.com
Posts: 311
(2 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:00 PM
Hello everyone,

Thank you for joining us today. Today’s workshop will focus on why you should include shipping costs in your listing, as well as describing features that were rolled out in September affecting the Shipping Calculator and how shipping costs are displayed to buyers.

We look forward to your participation
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
melobias
Posts: 6
(3 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:04 PM
I've never done a workshop b4 - is this it?
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
suzanna@ebay.com
Posts: 311
(4 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:05 PM
In September 2006 we announced enhancements to the shipping calculator and the way in which shipping is displayed to buyers:

For sellers who are using the new Sell Your Item form

Here’s a screenshot of the changes to the new Sell Your Item form with numbers corresponding to the areas mentioned below. Here is a summary of the new features:


  • Use the dynamic eBay Shipping Calculator for your international buyers while still offering flat rate shipping for domestic buyers. [Area 1 on screenshot]

  • More flexibility through UPS when using Flat Rate Shipping. You’ll be able to specify a separate shipping cost to Alaska, Hawaii, and Puerto Rico when shipping via any Flat Rate UPS shipping service. [Area 2 on screenshot]

  • Offer different shipping insurance options/costs to domestic versus international buyers. [Area 3 on screenshot]

  • The ability to charge different handling fees to domestic versus international buyers when using the eBay Shipping Calculator. [Area 3 on screenshot]
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
deirdre@ebay.com
Posts: 3,846
(5 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:06 PM
Hi and welcome melobias:

You're at the right spot - if you have questions or comments for us, please post them just as you did your previous comment.

Thanks,

Deirdre
eBay Community Development
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
suzanna@ebay.com
Posts: 311
(6 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:06 PM
For buyers


  • Shipping costs automatically calculated on item pages. Just like with search results, when we know the buyer’s location, we’ll automatically calculate shipping costs on the item page for any listing using the Shipping Calculator. This will not only save buyers time, but will help put sellers using the calculator on equal footing with non-calculator sellers (since their buyers no longer need to make that extra click to learn about shipping).


  • Shipping cost section easier to read on the bottom of your listing. We’re making the display of shipping costs on the item page cleaner and easier to scan.
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
ozzie3
Posts: 14,093
(7 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:07 PM
How do you determine whether the shipping costs are accurately refleced in the listing.

ozzie3

always correct,never wrong, but humble in my greatness
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
melobias
Posts: 6
(8 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:07 PM
i am just beginning - is there a guide to using the shipping costs calculator?
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
suzanna@ebay.com
Posts: 311
(9 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:08 PM
Here are a couple of screenshots of the changes to the item page.

1) Flat Rate Domestic Shipping

2) Flat Rate Domestic and Calculated International Shipping with different Insurance options for both

3) Same Listing as number 2) but what a Belgium buyer would see visiting the same page. Remember we only show the shipping cost that is relevant to your location!

4) Flat Rate Domestic and Flat Rate International Shipping
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
ozzie3
Posts: 14,093
(10 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:10 PM
Where are the return policies shown of the TOS and what effect does it have on the sales agreement?

ozzie3

always correct,never wrong, but humble in my greatness
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
ozzie3
Posts: 14,093
(11 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:12 PM
when shipping by UPS , FedExm,and DHL, they all have specific requirements for the packaging of the goods to comply with their tariff disclosures. When setting Shipping costs should we determine the packaging costs by calculating the special packaging these company require for goods to meet their standards.

ozzie3

always correct,never wrong, but humble in my greatness
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
)
View Listings
ozzie3
Posts: 14,093
(12 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:13 PM
Are your there?

LOL

ozzie3

always correct,never wrong, but humble in my greatness
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
suzanna@ebay.com
Posts: 311
(13 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:14 PM
Thanks ozzie3,

We regularly receive updated data from the shipping partners to ensure the costs reflected in the eBay shipping calculator are accurate. Does this answer your question?

Regarding return policies, we encourage sellers to specify clear return policies in their listings. Can you clarify your question further?

Suzanna
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
View Listings
deirdre@ebay.com
Posts: 3,846
(14 of 63)

eBay Workshop: Including Shipping Costs in your Listing - Nov 27

Nov 27, 2006 1:14 PM
Hi ozzie3:

We're posting the workshop content and then will be responding to the questions.

Thanks,

Deirdre
eBay Community Development
Reply
Reply
Name:
Email:
 
Click for emoticon Click for bold Click for italics Click for underline Click for pre tag Click for url tag Spell Check
Tip: To create a link - type the desired text, highlight it with your mouse and click[Click for url tag]
Tags:
 
Page: of 5
Back to Top

New to eBay Boards? Try a visit to our Community Discussion Boards Help and Welcome Center .

Want to visit another board? You can view our Community Overview Page or select from these lists:

Community Help Boards:

eBay Tools Boards:

Category-Specific Boards:

General Discussion Boards:


Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time
hosted by LiveWorld