Welcome to the workshop: Introducing New Features for Half.com File Exchange!

Thanks for joining us here today. My name is Jennifer, and I am a Product Manager here at Half.com focused on File Exchange. With me here today, we have our entire team from multiple areas of Half.com from marketing, product management, usability and development and we will spend the next hour here with you sharing some information about the new features of File Exchange and answering your questions.

For this workshop, I will review the new features of File Exchange and how they can help you become more efficient. Following this we will dedicate the remaining time to answer specific questions you might have.

Two new downloadable files.

Today you have the ability to obtain Half.com Order reports and Half.com Payment files via File Exchange. To help you run reports or reconcile shipped and refunded orders we are creating two new reports that are available in Create a Download Request.


Half.com Refunded Orders
This report will contain all the existing values found in the Half.com order report with the addition of the following fields:

Status: Specifies the status; will always be “Refunded”

RefundBySeller: Represents the refund amount debited from your account. This amount is shown as a negative number, for example, -2.50.

TotalRefundToBuyer: Represents the total amount refunded to the buyer, which includes the seller’s refund, as well as the amount refunded from Half.com. This amount is shown as a positive number.

RefundOnDate: The date the refund was issued. If multiple refunds were issued, each line item refund appears on a new line. Format will be YYYY-MM-DDTHH. Example: 2006-11-18

Note: This file is on a transaction basis not on an order basis. You receive, from Half.com, 1 order which can contain multiple transactions (multi-item order from 1 buyer), you may refund one or all transactions in any given order, refunds will appear separately in this file.


Half.com Shipped Orders
This report will contain all the existing values found in the Half.com order report with the addition of the following fields:

Status: Specifies the status; will always be “Shipped”

ShippedOnDate: The date the item was marked as shipped YYYY-MM-DDTHH. Example: 2006-11-18

Half.com: Marking Items as Shipped via File Exchange

After you have made a sale you can manually mark items as shipped from you’re my Account > Sales page. Since many of you have lots of sales (yay!) and have indicated that it is very difficult to do this manually we wanted to enable this function in File Exchange.

To do this you will want to follow these simple steps:

A. Download the new Post Sales Management Template

B. Fill in the template with the appropriate information, and save as a csv file.

C. Upload your file as you do today

D. Download your response file.

The next post will cover the fields needed to perform this action.

Half.com: Leaving Feedback via File Exchange

After you have made a sale you can manually your for buyers. Again, due to lots of high volume sales we thought enabling this feature in File Exchange would be another way to improve your efficiency!

To do this you will want to follow these simple steps:

A. Download the new Post Sales Management Template

B. Fill in the template with the appropriate information, and save as a csv file.

C. Upload your file as you do today

D. Download your response file.

The next post will cover the fields needed to perform this action.

A cool tip!

If you want, you can mark and item as shipped and leave feedback all in one single line item!
Here format of your file:
1. Action (SiteID=US|Country=US|Currency=USD|CC=UTF-8|ListingType=Half) = Value will be Status

2. ItemID = Half ItemID of purchased item.
Note: This and the Reference ID uniquely identify a particular item purchased by a buyer.

3. ReferenceID = ReferenceID supplied in your order file.

4. FeedbackType = Type of feedback being left. Valid values are: Positive, Negative or Neutral Note: values are not case-sensitive.

5. Feedback = Text of feedback, explaining or justifying the positive, negative, or neutral feedback rating. Limited to 80 characters.

6. ShippingStatus = Status of shipment of an order. Valid values: Shipping values: 0,1 (0=not shipped, 1=shipped)

Your file will look like this:

Can I use the upload function of file exchange to upload non-isbn books? I only have 50+ books on Half cause frankly it's PITA to sit here and list individually. I do have a comma delimited file I could up load but most of my books are "pre-isbn". Is that do-able?

I don't need to use file exchange for ebay. I have TL. I need a TL for half. Otherwise, it's never gonna be more than 50 listings for me.

Why did you decide to limit it to ISBN only. I mean MOST of the books in the world were printed before 1969. For heaven's sake. Good books too!

Even Amazon lets up upload non-ISBN things. It's PITA there but you can if you work at it.


I think you guys make it toooooo hard to use Half for sellers ever since ebay tried to assassinate Half. It's easier for me to upload 1000 books to ABE or Biblio that 50 to half. THAT's ridiculous