Hi,

Welcome to our Sell Your Item workshop! This time, I’m going to get into some more advanced features of the new form listed below:

1. How to add a second category to my listing
2. How to add a Gallery picture
3. How to customize my selling form
4. How to use calculated shipping
5. How to specify international shipping

-Miyuki

Hi everyone and welcome:

Please hold your questions until all of the workshop material has been posted.

Thanks for your help,

Deirdre
eBay Community Development

Hello.

Could you please tell me how to use HTML on the new form. I've tried repeatedly and I cannot get the new form to accept any HTML code so I've been listing on the old form where there's no problem with HTML.

If you are starting off by doing a search for categories, go to the “Search for categories” tab, enter your keyword first, and click on search. You will see a list of categories like the following screen You can then select two categories by checking any two categories you would like.

If you are using Recently Used Categories, switch to the “Recently used categories” tab, and check any two categories you wish.

3. How to customize my selling form Did you know that you can actually customize your selling form in the new listing flow? You can shorten the Create Your Listing page to include only the options that are required and the options you need. There are multiple ways to do this: - On the top of the Create Your Listing page, click on the Show/Hide Options link or the icon to the right. It should bring up the following popup window For example, if you would like to use Visitor counter, you can check the Visitor counter option inside the Item Details area, and click on save. Visitor counter will appear on your form after that. - In each section of the page you would like to customize, you can click on the circle with a bubble in it. If you never use Return Policy, and would like to remove it from your form, you can click on the circle with a bubble right next to the Additional Information heading. It will take you to the popup window with the Additional section already displayed: Then just uncheck the Return Policy item and click on Save. Your screen will refresh and Return Policy will be removed from your page.

Hi dewskis_dewings and goldisgolden:

No need to repost your questions, we're working on responses now.

Thanks,

Deirdre
eBay Community Development

Hi dewskis_dewings,

I apologize for the mixup on the call from Mikem, but I believe he was scheduled to call you on the day his daughter was born (see my earlier post.) The timing wasn't exactly expected so a few things did slip through the cracks. Please accept my apologies.

For your show/hide options, note that in the Relist and Revise use cases, the SYI 3 form will use the options that you had configured when you originally listed the item. So, if you follow these steps:

Step 1. List an item "A" with show/hide options "A"

Step 2. List another item "B" and change to show/hide options "B"

Step 3. Relist an item from the original "A" - here you'll get the show/hide options that came with item "A"

Step 4. Revise item "A" - here you'll get the show/hide options that you used to list item "A"

If these aren't the use cases you're seeing (and I haven't received your emails, though I know Mikem did) I would like to follow up further. If, however, this is what you're experiencing then the system is working as designed.

One final note - if you went through steps 1-4 above, and then listed a brand new item as step 5, your show/hide options would be from item "B", which was the last new item you listed with the form.

Hope that helps,
Nate

Hi dewskis_dewings,

I realized I could have added one additional piece of information to the post above: our rationale for why we designed the system this way.

What we've found is that typically most sellers associate options that they use on their listings with specific items, rather than using one global set. We have templates that help with some of this, but particularly for things like Format, etc., we find that it is best to tie the settings to the original item rather than a global preference.

For example, if you typically list a certain line of products in Ad Format, but you clean out your garage and decide to list some Auctions, you wouldn't want the Revise or Relist flow to flip those item to Ad Format...

I'm interested in your opinion on this, though, as it appears this may not be working the way you would have designed it. What do you think?

Thanks,
Nate

No no no no....that is EXACTLY my problem. I have parameters A, B, C, D, E set in my listing.

It does not sell.

I click relist and I do not want to change anything, just relist.

I preview to make sure everything's the same. I'm suddenly taking cashier's checks and personal checks. I click on edit and then show/hide. Now all my A, B, C, D, E parameters are changed to A, B, F, G, H, I, J.

It is NOT pulling up the parameters originally set in the original listing.

I have a new monitor as a result of the last time I tried to relist. I can't afford all the wasted time to reset my parameters and I can't afford a new monitor when I get so frustrated that it simply will NOT pull up the original parameters.

Just DEW it!

You can test your siggie and photo posts at PracticePoster
You can test your auction templates at AuctionTester

Hello. Any HTML code that I've tried will not work. Examples are: (I've not posted the actual info as this is a public board.

• -----------

--------- ---------- ------------ In general, it won't accept any HTML. There's many more examples I can give you if you are interested. The first one is most important to my listings as all my photos are self hosted and the new form will not accept any of them.