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Last Post Aug 24, 2006 3:10 PM by: deirdre@ebay.com
Replies: 75
wendy@ebay.com
Posts: 96
(1 of 75)

eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:50 PM
Message # 1: Enhancements for sellers.

As we announced in Tuesday’s Announcement Board post, we are happy to introduce important changes that are rollout out just in time for our upcoming holiday marketing campaign! Here are the details!
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wendy@ebay.com
Posts: 96
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:50 PM
Message # 2: eBay Express Listing Eligibility tool.

As promised, we have created a tool that will help sellers find out if their item qualifies for eBay Express, and if not, exactly what they need to change to make it qualify. This eBay Express Eligibility tool is now live, and here is how it works.

First, visit the eBay Express section of your seller preferences on My eBay. Here you will clearly be able to see whether or not your account is qualified to sell on eBay Express.

If your account is not currently qualified, sellers can select the “not qualified” link to identify how they can qualify for eBay Express

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wendy@ebay.com
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:50 PM
If your account is qualified, sellers can select the “qualified” link to identify how they can ensure their listings qualify for eBay Express



Sellers will also be able to access the eBay Express Eligibility tool directly to evaluate eligibility status shortly. Once the link is live, we will post it the link on the eBay Express discussion board.
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wendy@ebay.com
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:50 PM
A few reminders for you:

  1. We have posted details about how the eBay Express search technology works & how items show in eBay Express on the eBay Express discussion board. That thread can be found here.


  2. The eBay Express eligibility criteria can be found here.


  3. Additionally, once you and your listings are eligible for eBay Express, you can track your listings & sales on eBay Express through My eBay. Details on how can be found here.
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wendy@ebay.com
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:50 PM
Message # 3: Greater exposure for eBay.com listings on eBay Express.

As Bill Cobb mentioned a few weeks ago, we will be providing greater exposure for Auction-style listings with Buy It Now format on eBay Express.

Here’s what it means to you:
  1. Qualifying Auction-style with Buy It Now format listed on eBay.com by qualified sellers will now also automatically display on eBay Express
    Qualified items listed in Auction-style with Buy It Now format will only show the Buy It Now price on eBay Express. The Buy It Now price and the start price will continue to display on eBay.

  2. Your items can still receive bids or be purchased on eBay, even if an eBay Express customer has that item in a shopping cart. Once an Auction-style listing with Buy It Now receives a bid on eBay.com, it will automatically be removed from eBay Express.

  3. Auction-style listings with Buy It Now will be removed from eBay Express during the last 12 hours of the auction. Our 12-hour rule applies – no changes to your listing within the last 12 hours of a listing ending time.
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wendy@ebay.com
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:51 PM
Here are some questions we thought you might ask:

Question: If someone BINs an Express qualified item on eBay.com, will it be available on eBay Express?
Answer: No.

Question: If someone Bids on an Express qualified item on eBay.com, will it be available on eBay Express?
Answer: As a rule of thumb, the item will be available if it still has a BIN price. That means that the item will be available if it’s Reserve Price has not been met. The item will not be available on eBay Express if:
  1. The item has no Reserve price; or

  2. The item’s Reserve price has been met

Question: If someone “Reserves” an item (i.e. clicks on “Place Order”) on eBay Express, will it be available on eBay.com?
Answer: No.

Question: Will Express qualified Auction/BIN items show up in Express search until listing end time?
Answer: No. Search will stop showing Auction format with Buy-It Now items that have an ending time within 12 hours of completion.

Question: Will Express qualified Auction/BIN items be available through the Express view item page, cart or checkout, until listing end time?
Answer: No. These Express pages will show a listing as unavailable 2 hours before listing end time. The cart and checkout pages will have a link to “find similar items”.

Question: Will this be available on other Express sites?
Answer: eBay Express DE just launched. Auction/BIN item currently do not qualify on eBay Express DE.

Question: Does Dutch Auction/BIN format qualify for eBay Express?
Answer: No. Today Dutch BIN does not qualify for eBay Express. Dutch Auction/BIN will also not qualify.
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wendy@ebay.com
Posts: 96
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:51 PM
Message # 4: Features for Buyers.

  1. Search Enhancements. Buyers will soon be able to search using ISBN or UPC numbers. In addition, enhanced spell-check functionality will help ensure that typos won’t slow down shoppers.


  2. Popularity hubs. eBay Express Pulse will showcase the most popular searches, artists, and products on eBay Express. Highlights will also include other popular resources such as product descriptions and product reviews. Look for more information about this soon on the eBay Express discussion board.


  3. Report this Item Links. To make it easier to report listings that may be in violation, very item page will have a "Report this Item" link at the bottom of the page, similar to eBay.com. Clicking this link will take you directly to a list of possible reasons why the listing needs to be brought to our attention.
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deirdre@ebay.com
Posts: 3,846
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 1:53 PM
Welcome and thanks for joining us today!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

Stop Watching: If at any time you no longer want to receive updates on a thread you are watching, just click on the link titled "Stop Watching Thread" found in the specific thread being watched. Also you can remove any watched thread by clicking on the "Watched Discussions" link located in the log in bar and deleting the watched thread.

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Cheers,

Deirdre
eBay Community Development
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chopsueysisters
Posts: 9,575
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:00 PM
I have been trying for months to reach the category manager for the Vintage Clothing & Accessories category.
Wendy I know I have emailed with you a few weeks ago. I still see no indication from the category managers when
my category will be included. I don't believe this is equitable as EE is no longer in beta. I also don't
believe this is fair to the shareholders when you have invested so much in the EE program as far as marketing
and you are continuing to exclude categories. With the upcoming TV marketing plans for Holiday, I feel it is
extremely critical that a solid action plan be deployed to the categories that are excluded. I feel my merchandise could increase ebays revenue if I were included in the Vintage clothing as well as Vintage jewelry category. I think your shareholders & stock analysts would agree with me.

CSS
What's remarkable about exterminating small business?

Kitty recommends we all get our anti-deflection helmets out



It was an alien... shaped like a banana!
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ajsdesignerfashioncloset
Posts: 356
(10 of 75)

eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:01 PM
When if or will Cdn sellers who ship from Canada and sell on Ebay US ever be eligible for Ebay Express?
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dacholiday
Posts: 1,840
(11 of 75)

eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:01 PM
The items I sell are not qualified for express, so tell me why it is an enhnacement that will benefit me.




Rage, rage against the dying of the light.
Do not go gentle into that good night.
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g_s_gadgets
Posts: 399
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:04 PM
i would like to know why shipping to unconfirmed addresses is required when the buyer payes with paypal are you expecting less buyer fraud with express?


Rob

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chamber11
Posts: 15
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:06 PM
Has eBay planned an National Advertising Plan to announce eBay Express?
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chopsueysisters
Posts: 9,575
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eBay Workshop: Learn About Exciting New Enhancements to eBay Express

Aug 24, 2006 2:06 PM
"Marketplace safety tip: This merchant will receive your message, but may not reply in time to help you make a buying decision. You can keep your email address private by choosing to hide your address from this merchant."
"The seller may include your question in the item description"

This is what shows up if a buyer asks a seller a question on Ebay Express. It's a big blue safety exclamation. This sounds an awful lot like you are taking a stance & voicing your opinion on the business ethics of a seller. I don't believe I should be penalized with any suggestion that I'm going to post their messages to the public. You provided the tool to post it to a message, I would much rather have it disabled so I don't give buyers the perception that I would do this. I think it's awful. I would like it removed as a feature if you're going to use it against me.

CSS
What's remarkable about exterminating small business?

Kitty recommends we all get our anti-deflection helmets out



It was an alien... shaped like a banana!
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