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Cheers,

Deirdre
eBay Community Development

For this workshop, I will go over a few tips for File Exchange. I will switch between basic and advanced tips in the next few posts, as we know that we have both new users as well as advanced File Exchange users watching this workshop.

We want to dedicate most of the time to answer specific questions you might have, but I’ll do a few introductory posts in the next few minutes, ok?

Is this just a discussion or is there some visuals also? Thanks. John

Basic Tip: How to get started

If you are new to File Exchange you can visit Link to, sign up for File Exchange (note this is a FREE tool), download the File Exchange Users Guide (Link), read FAQs and other general File Exchange related documents.

Basic Tip: What actions can I perform using File Exchange?

With File Exchange you can list, revise, re-list, end listings, update item status and even leave feedback for a listing. You can download sales status information on those items in a standard flat-file.

Basic Tip: Navigating the File Exchange Pages
From the File Exchange Center Page there are two sections the section one section dedicated to uploads and the other section is dedicated to downloads:


Uploads Section :
Instructions and Resources Pages
Access to prefabricated templates (used to create upload files)
Section to upload your completed template or self created flat file
View of all you uploads and response files.

Downloads:
Create download requests. A report of all active listings, all sold items or all items which are awaiting payment, for example.

NOTE: If you are a Selling Manager Pro subscriber you will also have access to schedule these reports so they you can automate the file generation on a daily, weekly or monthly basis.

Basic Tip: File Formats

File Exchange uses the header name and its corresponding values for each line item in the file to determine what action you are taking and uses all the relevant information in the file to make this action successful.



Some examples to get you started :
The first header in all files must be “Action” the value present on each line item tells us what you want to do.
For example if the data in the line or row is going to create a new item the action will be “Add”, if the data in the line or row is going to be used to change quantity to an existing item the action will be “Revise”

Now that we know what you are going to be doing on each line item you can start filling in the values for the rest of the file.

You will want to fill in the same information you would just as though you were going through the Sell Your Item flow or using some other tool, like Turbo Lister, to create new items.

You will need to provide the category, title and description of your item.
You will need to provide pricing information for the item
You will need to provide all payment methods and shipping requirements.

Once this is all complete you can upload the file to create a new listing, revise an existing listing or end a listing.

Note: There are a complete list of required fields and optional fields located in the users guide.