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eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
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eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Mar 31, 2008 07:47 PM
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Topic: eBay Workshop: Make eBay's New Digital Download Policy Work For You
Host: eBay Staff
Date: Friday 04/11
Time: 2:00 p.m. to 3:00 p.m. Pacific time
Location: Workshop Board
Description: The recent change in the Digital Download policy has many sellers of items delivered by download confused and concerned about the viability of their businesses on eBay. Have no fear! Sellers of "delivery by download" merchandise now have an excellent opportunity to adjust their selling and marketing to increase their visibility and their potential sales. Brian Burke and Jim Griffith with be available during this workshop to provide tips and advice to all sellers of downloadable media on a range of related topics including:
- Exploring and highlighting the policy details
- Taking full advantage of the Classified Ad format
- Utilizing effective marketing and promotion of your content items
- Offering content on physical media to boost sales
- How to make sure your all you digital content listings are in full compliance with eBay policy
Brian and Griff will also answer any question or concern you might have about the recent policy change.
Cheers,
Deirdre
eBay Community Development
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(72 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:36 PM
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Will both you Griff and Brian be at eBay Live? I had signed up and paid the conference fee before you basicly killed my sales on eBay. I might as well still go if we can sit down and actually discuss things.
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(73 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:36 PM
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Am I the only one who sees what's happening on this conference?
They tell us how to make money with tiny little classifieds, and we tell them how their motives cannot possibly match their actions.
Meanwhile, I still have my notepad out... Don Lapre, calling Don Lapre...
etickets. Got it.
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(74 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:37 PM
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When I spoke to power seller support, over a week after the new DDG policy went into place, I was told that eBay was "working" on putting together a team to inforce the policy. Why make such a rash decision when you are not even able to enforce it?
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(75 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:38 PM
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GRIFF I HAVE EMAILED YOU ... PLEASE CHECK IT..THANKS
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(76 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:38 PM
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Mr Burke, you need to change that page on DD rules. Here is what it says and it is not the reason you told us:
Why does eBay have this policy?
This policy helps protect buyers from purchasing unauthorized or counterfeit merchandise, and helps intellectual property rights owners protect their rights
I think you just said this was to prevent "feedback manipulation"
Based on the ebay chat boards, that page leaves a lot of questions people are asking unanswered.
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(77 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:38 PM
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There are 23 minutes left in this workshop and we have been given very few answers to the questions that have been asked. What was the purpose of this workshop?
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(78 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:38 PM
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All good questions. Would be nice if someone answered them.
I get the feeling this room has "digital" pitch forks and torches handy.
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(79 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:39 PM
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Is anyone from eBay participating in this or is it just us digital delivery folks?
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(80 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:39 PM
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I think Brian and Griff have left the conversation. I am not learning anything here. Please explain this whole classified process
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(81 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:39 PM
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auctionfreakkauctionfreakk,
Services continue to be permitted even if there is a component of the service that includes digital deliver.
Do not confuse this with, customization of a design template.
You can offer customization of an item and ship it on a CD. If you offer the option of digital delivery it will be in violation.
Report violations via the banned items for now.
Thanks.
Brian
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(82 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:39 PM
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In addition, why give us all less than a weeks notice? All the legitimate people could hardly get CD's manufactured and be selling with no notice. Have you ever worked with a replication place to get art work designed, approved, and CD's made. Takes a bit more than a week...
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(83 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:39 PM
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If someone sells a junky digital product then they'll get negative feedback, so the system works.
A transaction is a transaction no matter what the price or whether the product is shipped, digitally delivered, or picked up in person.
Why not make ALL items below a certain dollar amount feedback neutral. Then people can't try to "manipulate feedback" using stamps, postcards, digital products, etc..
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(84 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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"digital" pitch forks and torches handy.
LOL ..... holding mine!
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(85 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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Am I the only one who sees what's happening on this conference?
Is there's something happening I must of missed it.
Thus far it's the same ole run around.
Only point I see of Class Ads is Ebay wanys us to pay to advertise for them. They want us to draw people in from search engines, then present them with an undesirable looking class ad in hopes they move on and buy something from someone else. Someone who will profit tem 8.75%.
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(86 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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It's TERRIBLE that the shipping cost is listed as "not specified" -- I've always been suspect of sellers who do not specify their shipping costs!
Not to mention that the total cost of the item is not calculated properly and so when the search results are sorted by "lowest price" the classified ad is out of order!
And since they are 30 days in duration, they are listed at the end of the results when sorting by "ending soonest." Aren't "lowest price" and "ending soonest" by far the most common methods of sorting search results??
Also, some classified ads still show "digital delivery" as their shipping costs -- which I was told by eBay Help that was a glitch! -- making THEIR classified ad appear higher in the search results!
Mark my words: eBay's new Digital Download policy is one of the worst changes in the history of e-commerce! My only question is how long until eBay comes to its senses?!?
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(87 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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Brian - I think most of us truly appreciate the difficulty of the position you are in. I spoke in person with your predecessor at eBay live last year about the outstanding issues ebay has with classified ads. I was assured that it was being addressed. It never was.
I guess my advice to you going forward is this...
Consult with those of us that love and respect the marketplace that is eBay just as much as you do...probably more than you do because we aren't getting any job promotions or retirement packages out here. We just love selling online and being able to support our families with eBay. Let us help you think through things like this before leaping. Explain the issue, take suggestions, propose solutions and THEN implement change. We'll have so much more ownership and you'll have some great ideas to work with.
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(88 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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I write original songs & produce original videos (I own the copyrights to everything I would sell via download)...& want to sell them via digital download on Ebay. How would I do this via a classified add?
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(89 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:40 PM
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The purpose was to heard us into a corral and lock the gate. This work shop is almost over and all we have been given is links to policies we dont understand.
I have always been a good little Ebayer, followed the rules and followed all policies on my designs, now I feel like I have been kicked in the can for being a good little girl.
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(90 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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Brian,
As you stated in post 81. Report violations via banned items for now. What good will that do?
What about the items that have just removed how the item is delivered and still send it out digitally?
Are you going to write all those sellers from an private account and ask how they are delivery their "free shipping" item?
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(91 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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I'm going to sell tickets to watch my tulips bloom. A penny each. Any takers?
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(92 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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Like everyone else in this chat....I'm waiting for answers to the questions being asked. I sell an ebook that took me 2 years to write, and have successfully used the DD system. Now - no sales! PLEASE answer the questions being asked in this forum!
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(93 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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When I found out about this new policy, I thought okay I will give it a try. a week before I had to...3 weeks into the classified ad. I have not sold One SINGLE PATTERN.
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(94 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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So that's it, huh?
Just post a classified ad and leave it at that? Or, sell your graphic design on CD, do your mock ups, ship them, and wait a week before the modifications can be done, then repeat.
Can web hosting be purchased via CD??
Just wondering.
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(95 of 174)
eBay Workshop: Make eBay's New Digital Download Policy Work For You-Apr 11
Apr 11, 2008 02:41 PM
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So does this work we ask a question here and they are supose to reply? How come we are not getting answers?
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