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Last Post Apr 7, 2005 4:06 PM by: deirdre@ebay.com
Replies: 53
deirdre@ebay.com
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 2:59 PM
Welcome and thanks for joining us this afternoon!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.


Cheers,

Deirdre
eBay Community Development

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tonweya2000
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:00 PM
Hello,
I was thinking of doing a trading assistant and I want to learn all I can.
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tradingassistant@ebay.com
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:01 PM
Hi tonweya2000

Hopefully you've come to the right place - we've got some canned content and anticipate a few questions, so jump in with questions at any time.

Thanks

Walt
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tradingassistant@ebay.com
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:02 PM
Hello everyone!

Thanks for joining today’s workshop, “TA Selling Best Practices.” Today’s workshop is the third in a series of education and training sessions which we will provide to you over the course of the year. Last month, we discussed best practices for qualifying and closing leads (Link). We hope that these workshops will help enable you to effectively scale your TA business. As you know first-hand, the TA business cycle is an iterative and ongoing process. In our workshops, we will provide training and tips on important topics spanning the entire TA business cycle, from planning your TA business strategy to retaining your clients after a sale.

TA Business Cycle

1. Planning Your TA Strategy

2. Generating Client Leads

3. Qualifying & Closing Leads

4. Selling Client Product

5. Retaining Clients


To ensure you are aware of future workshops, please sign up for the TA News Group (Link). Also, for more TA education, please visit our new TA Education & Training hub at Link.

In today’s workshop, we will be talking about best practices for selling your client’s items on eBay. By this stage in the TA business cycle, you have performed the due diligence in screening your leads to know that this is a client you want to work with. Now, you must focus on optimizing your sales processes and developing a solid listing strategy. Together, these things can help you reduce your costs of doing business while simultaneously maximizing your revenues from the sale of the client’s items. As always, we will post some prepared content, but we encourage you to share your own learnings with others during this workshop. Also, please feel free to jump in with questions along the way.

Cheers!

Walt

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tonweya2000
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:04 PM
I have been doing ebay off and on for 5 yrs. and have always taken cashiers check and money orders for payment. My one negative is from not being set up for receiving paypal credit card payment. I now set it up to do so. Please give me some pro and cons on paypal.
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treetopguy2028
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:04 PM
When writing description I try to list the proven ancestry or history, age, date of manufacture, mfgr. name, brand, model number, dimensions, weight (if applicable), color and state anything defective or missing. Features and benefits stand out to attract a buyer. But sometimes I goof in picking the best category.

Any suggestions?
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mamabecci
Posts: 47
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:09 PM
I am getting ready to sell. I am a newbie and want to learn all I can.
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marg456
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:09 PM
I have a question about insurance and indemnity for TA's. I'm working on my contract, as a just signed up TA and it looks like some TA's offer to cover items that are damaged while in their possesion and others do not. Is there a happy medium between the two and how should this be handled?
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mamabecci
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:11 PM
Excuse my ignorance, but what is a TA?
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treetopguy2028
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:14 PM
On PayPal, I feel the strongest feature is to get the money promptly, before buyer's remorse sets in. Also to have the deposit in my bank account allows me to draw out my TA fee before giving the client any money. I've had one client on two big ticket (eBay Motors) items who squawked (after the sale was completed) that I charged too much for my service (2% of final value). The client didn't squawk that the items got sold, met the Reserve, cleared the client's debt obligation and ceased the client's montly payment burden.

Last November,I had an auction struck by a "B.I.N. Bandit" with a fraudulent offer of a cashier's check from him as a TA for a client in Shanghai or Singapore. I'm so thankful I was alert and immediately reported the can of worms to eBay. They cancelled the buyer's registration within 24 hours.
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tradingassistant@ebay.com
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:16 PM
tonweya2000

Pros and cons of PayPal vary on your situation. In general, the pros are quicker payment (so you can ship quickly), more efficient payment (no need to deposit anything), and widely used on eBay so many buyers are familiar with it and use it to buy from other sellers. The cons depend on the cost of your other payment alternatives and how much value you put on your time. I'll let others weigh in on how they are using PayPal as a TA.

treetopguy

That is a good list of things to capture when picking up the item from a client. On the proper category, you can use the eBay Sell Your Item form (available when you click on "Sell" on the eBay navigation bar at the top), type in some search terms for your item, and it will show the most commonly used categories for that type of item.

If you need more advanced analysis, you can go to the Solutions Directory (Link) to see third-party solutions, including Data Analysis tools (under Other Solutions - Link)
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tradingassistant@ebay.com
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:18 PM
mamabecci -

Welcome - Trading Assistants are experienced sellers that can sell for others. You can learn more by finding local TAs and checking out the FAQ (frequently asked questions) from the TA Directory page (Link)

Let us know when you have questions, and glad you could join.
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tonweya2000
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:20 PM
Thank-you for the links and some suggestions
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mamabecci
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eBay Workshop: Selling Best Practices - Thursday, April 7th

Apr 7, 2005 3:20 PM
Yes, thank you.
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