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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26
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Last Post Oct 26, 2007 3:18 PM by: deirdre@ebay.com
Replies: 46
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deirdre@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 10, 2007 11:18 PM
Topic: eBay Workshop: Shipping Tips for the Holiday Season!

Host: eBay Staff
Date: Friday 10/26
Time: 2:00 p.m. to 3:00 p.m. Pacific time
Location: Workshop Board

Description: Please join the eBay Shipping team for an information-packed hour about eBay Shipping. During the workshop the team will answer questions about how “Price + Shipping” Sort works, offer shipping tips to help you during the holiday season, as well as answer any questions you may have about Shipping!

Cheers,

Deirdre
eBay Community Development
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:50 PM
Hi everyone,

Thank you for joining our online workshop on Shipping Tips for the Holiday Season. We would like to use this hour to talk about Shipping. The holiday rush will be here before you know it, we’re here today to help answer your shipping questions and get you set for a successful season.

We’ll start by posting our top 12 favorite shipping tips, and then we welcome your questions and feedback. We look forward to an interactive session!

Thanks,
The Shipping Team
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:51 PM
Tip #1: Always specify reasonable shipping costs
The most important shipping best practice is to specify reasonable shipping costs in your listing. Listings with specified shipping costs have higher conversion rates and earn higher Detailed Seller Ratings scores than items with unspecified shipping. You can specify the shipping cost in the Shipping Details are of the Sell Your Item form.

Tip #2: Ship within 24 hours of receiving payment
Particularly during the holidays, buyers are eager to get their items quickly. Clearly specify how many days you take to ship your items by choosing a handling time when listing your item – 24 hours is the best practice. Shipping quickly will earn you higher Detailed Seller Ratings scores. To be ready to ship quickly, make sure you have the box and all the packaging supplies you need on hand when you list your item.
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:52 PM
Tip #3: Save time and money with the PayPal Label Printing Solution
The PayPal Label Printing solution is a great way to purchase and print shipping labels right from your home or office. There are no fees. You pay only the actual cost of shipping.

And printing shipping labels on PayPal can save you money! You receive an automatic 8% discount on USPS Express Mail International® and a 5% discount on USPS Priority Mail International®. eBay sellers may be eligible for savings of up to 31% from UPS® when printing labels on PayPal. You also receive free Delivery Confirmation for Priority Mail and Express Mail packages, and lower-cost Delivery Confirmation for First Class, Media Mail, and Parcel Post packages. Visit ebay.com/shippinglabel to learn more.

Tip #4: Use the eBay Shipping Calculator
You can take the worry out of estimating shipping costs by using the eBay Shipping Calculator in your listings. It will automatically calculate the accurate shipping cost based on the buyer and sellers’ zip codes.
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:53 PM
Tip #5: Pack it well!
Take extra care to pack your holiday items. You’ll want plenty of bubble wrap and packing supplies on hand in advance of the holiday season. Consider offering special holiday services like Ship-to-recipient, gift wrap, and express-shipping options help win over buyers, as well.

Tip #6 Give buyers a holiday bonus
Free shipping is a big draw for buyers, especially during the holiday shopping season. To offer free shipping in your listings, check the “Free shipping” box under Payment & Shipping when you list your item. “Free” will appear in the shipping-costs area of your listing. Listings with Free shipping will benefit from additional exposure, from buyers searching for good shipping deals.
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:54 PM
Tip #7: Offer combined and promotional shipping discounts
When you use eBay’s Combined Shipping Discounts feature, buyers browsing your items will see messaging encouraging the purchase of multiple items in order to take advantage of your combined shipping discounts. You can learn more about combined shipping discounts here: Link

Tip #8: Get an edge with “Price + Shipping” Sort
Specifying reasonable shipping costs can give you an advantage that pays off this holiday season and beyond. When buyers use “Price + Shipping: lowest to highest” to sort their search results, your listings will get priority over listings with higher total costs or listings that don’t specify shipping rates.
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:55 PM
Tip #9: Pre-order free boxes
Ship your items safely and easily with free co-branded Priority Mail® supplies from the U.S. Postal Service®, delivered right to your door. Order yours at ebaysupplies.usps.com. You can even choose flat rate boxes, which ship anywhere in the US for $8.95.

Tip # 10: Save time with PayPal Multiorder Shipping
Print up to 50 domestic USPS® shipping labels with postage at one time on your home computer—right from your PayPal account. The service is free; you pay only the postage costs. Use the USPS® SCAN Form so postal employees can scan the bar codes for every package in your shipment at once. With enhanced PayPal tracking, shipping status is displayed automatically in your buyers’ My eBay accounts, so you are likely to get fewer shipping-status questions.
To use PayPal MultiOrder Shipping, visit ebay.com/services/multiorder/shipping
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 1:55 PM
Tip #11: Extend your selling season
Satisfy last-minute buyers. Always let people know when they can expect their packages to ship, and use the Get It Fast icon (available at no charge) to advertise that you offer rush shipping. Choose Get It Fast in your shipping options; offer at least one domestic overnight
shipping service, and ship within one business day of receiving cleared payment.

Tip #12: Let your buyers know their package is coming
Once you have shipped your item it is a great idea to send your buyers an email to let them know it is coming, and include the tracking number. If you use the PayPal label printing solution, an email will be sent to your buyer, and the tracking number will automatically be uploaded to the buyer’s order details page.
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deirdre@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:01 PM
Welcome and thanks for joining us today!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

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Cheers,

Deirdre
eBay Community Development
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anar@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:02 PM
Thank you for taking the time to read our posts above about Shipping Tips for the Holiday Season. We’re happy to take any questions or feedback you might have.
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nancy33sales
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:10 PM
Any suggestions for international shipping?

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nancy33sales
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:13 PM
Is there a list of which countries have tracking? I know Canada does. Any others?

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timecatchers
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:17 PM
Re: Post #2

We always ship within 24 hours. We specify shipping cost. We also specify we ship USPS Priority ( although we state if a different shipping service is desired to email before bidding) and we only charge actual shipping costs. Yet,we still taake a hit on our DSR for shipping costs.:_| Any suggestions?
~~~~~~~~~~~~~

TIMECATCHERS - Antiques and Collectibles eBay Auctions
IT'S ALL WRITE - Quality Pens and Refills eBay store

It's All Write
IT'S ALL WRITE ~ Quality Pens & Refills ~ eBay Store
TIMECATCHERS ~ Antiques & Collectibles ~ eBay Auctions
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jellyjack@ebay.com
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:17 PM
Shipping internationally can be a great way to drive additional sales.

Shipping internationally can be facilitated by using PayPal shipping labels. From there you can pay for and print the shipping labels and custom forms. See post number 3 for discounts you can receive. Here's a link with more information.
Link
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timecatchers
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eBay Workshop: Shipping Tips for the Holiday Season! - Oct 26

Oct 26, 2007 2:19 PM
RE: Post 3

The 31% discount on UPS shipping applies only if you have weekly pick-up service which you pay for- correct?
~~~~~~~~~~~~~

TIMECATCHERS - Antiques and Collectibles eBay Auctions
IT'S ALL WRITE - Quality Pens and Refills eBay store

It's All Write
IT'S ALL WRITE ~ Quality Pens & Refills ~ eBay Store
TIMECATCHERS ~ Antiques & Collectibles ~ eBay Auctions
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