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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th
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Last Post Nov 20, 2007 4:01 PM by: deirdre@ebay.com
Replies: 39
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deirdre@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 9, 2007 1:56 PM
Topic: eBay Workshop: The shipping section in the Sell Your Item Form

Host: eBay Staff
Date: Tuesday 11/20
Time: 3:00 p.m. to 4:00 p.m. Pacific time
Location: Workshop Board

Description: Shipping is one of the most critical elements in your eBay listing. Please join the seller experience product management team as they review the recent changes to the shipping section, explain the various tools we provide so sellers can estimate shipping costs, and answer any questions concerning shipping and the sell your item form.

Cheers,

Deirdre
eBay Community Development
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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:32 PM
Hi,
This is Mike with the Sell Your Item team and I'm here with a few of us from eBay who want to answer your questions about the shipping section in the Sell Your Item form.

Shipping is one of the most important aspects to your listing - buyers are looking for items with reasonable shipping costs and we have a few tools within the Sell Your Item form to help you more easily specify shipping.
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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:33 PM
The Sell Your Item form contains links to both the Shipping Wizard and a Shipping Calculator that will help you figure out the rates to charge for your shipping.

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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:35 PM
The Shipping Wizard guides you through everything you need to know to specify shipping for your item. From package and weight guidance to questions about insurance, the Shipping Wizard guides sellers through the decision points needed to specify shipping for their item.

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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:35 PM
The Shipping Calculator lets you quickly calculate the flat rate shipping costs for your item. You can specify domestic or international locations and get costs calculated based on your packaging and weight.

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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:36 PM
Specifying international shipping is becoming more and more popular on the US site. With the weakening dollar, international buyers are bidding more and more on items on the US site.

This is good news for sellers as you get the price you want and the buyers will pay to have their item shipped internationally.

On average, 13% of all items with international shipping specified receive at least one international bid.
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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:37 PM
In the Sell Your Item form, you can specify flat shipping domestically (where you specify the shipping costs) and offer calculated shipping internationally. Using calculated shipping, eBay will automatically show the correct shipping costs to a buyer - wherever they live in the world.

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deirdre@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 12:40 PM
Hi everyone:

We've posted the workshop material a bit early so you can review the information prior to the workshop.

We'll be back at 3:00 p.m. Pacific time to take your questions.

Deirdre
eBay Community Development
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deirdre@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 2:54 PM
Welcome and thanks for joining us today!

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

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Cheers,

Deirdre
eBay Community Development
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golfingaddict
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:01 PM
Hi, I have some questions about the combined shipping rules section of the SYI

Is this the right workshop for help with that?
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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:01 PM
That's it for the overview. Let's open it up so we can answer your questions about Shipping in the Sell Your Item form.
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deirdre@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:02 PM
Hi and welcome to today's workshop.

Let us know if you have any questions based on the The shipping section in the Sell Your Item Form workshop material that was posted.

Thanks,

Deirdre
eBay Community Development
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mikem@ebay.com
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:03 PM
Hi golfingaddict,
Sure, we can answer some questions on the combined shipping rules in SYI.
Mike
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wildoregano
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:04 PM
This new system of postage has cost me and my bidders more money. In the past I emailed them the cost of postage and it was exact. All this guessing is raising the price of auction items. I use a Mac and I know that my pages do not match up with PC pages. I use Safari or Firefox as my browser. Where do I go to have "not specified" in the postage area? I will take the chance it will turn off potential bidders, but if they read my listing, they will see I ask that they email me for exact postage, not a guess.
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golfingaddict
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eBay Workshop: The shipping section in the Sell Your Item Form - Nov 20th

Nov 20, 2007 3:06 PM
I sell lots of different items and many buyers purchase mutiple items from me.

I'm having difficulty setting up rules because what I put in the SYI is over-ruled if I enable combined shipping rules.

Is it possible to set up combined shipping rules that DO NOT overrule the shipping you have in the listing?

Example: I have a multiple fixed price listing. The item costs $3.55 to ship for one, but the cost of two bumps the shipping rate to $7.50 so I put in $3.55 for the first and $3.55 for the second.

However, If the buyer then adds another item from another listing, I can't have a combined shipping rule because it bumps out the shipping costs I have in the original SYI for that listing and goes with whatever is lowest.

Can't you set it to not overrule your original listing?
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