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Last Post Oct 17, 2006 12:22 PM by: deirdre@ebay.com
Replies: 108
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Sep 28, 2006 9:00 PM
Topic: Member Workshop: 10 Tips to Skyrocket Your Holiday Sales

Host: whatdoisell
Date: Tuesday 10/17
Time: 11:00 am to 12:00 pm PT
Location: Workshop Board

Description: Holiday sales can represent a huge portion of your yearly sales and profits, IF you capitalize on this opportunity when shoppers are out in full force! There are several things that you can do to ignite your sales and draw customers to your business like a magnet. Please join Lisa Suttora Founder/CEO of What Do I Sell.com and best-selling author of "What to Sell on eBay and Where to Get It" (from McGraw-Hill publishers) as she shares the top 10 tips that will skyrocket your holiday sales. Whether a beginning eBay seller or PowerSeller, these strategies will help you maximize your profits during these all-important holiday selling weeks ahead.

Cheers,

Deirdre
eBay Community Development
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:23 PM
Introduction

Hello, my name is Lisa Suttora and I am the Founder and CEO of What Do I Sell.com™. We are an eBay Certified Service Provider that specializes in teaching eBay sellers how to find the products buyers want, locate legitimate suppliers, and sell successfully in the eBay Marketplace.

Holiday sales can represent a huge portion of your yearly sales and profits IF you capitalize on this opportunity when shoppers are out in full force!

Don’t leave money sitting on the table! There are several things that you can do to ignite your sales and draw customers to your products like a magnet!

Today we will discuss 10 tips that will skyrocket your holiday sales!
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:24 PM
Who is this workshop for?

The information in this workshop is for all levels of eBay sellers. Whether you are brand new to selling on eBay or a PowerSeller, implementing the strategies in this workshop will allow you to maximize your sales this holiday season.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:27 PM
The #1 Holiday Shopping Destination for 2005

Over the 2005 holiday season 2005, the number of buyers who flocked to eBay was staggering.

According to ComScore Networks and Neilson Net/Ratings eBay was the #1 trafficked ecommerce site on the web.

Clearly positioned as leader of the pack, eBay came out ahead in front of heavy online hitters like Amazon, Walmart, and Target.

With all of the shoppers coming to eBay ready to buy, this can mean big holiday profits for you, IF you are ready for the buyers when they arrive.

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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:28 PM
Will You Be Ready?

Last year, a lot of eBay sellers were not expecting the kind of traffic that they
received to their eBay stores and listings, and for those who were not prepared,
money was left sitting on the table.

Fortunately there is still enough time to get ready and implement these 10 tips that can skyrocket your holiday sales!
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:29 PM
Tip #1: Fine Tune Listing Title and Description Keywords

Your listing title keywords are the map that will point the buyers to your listings.

Using the right keywords in your titles and descriptions will increase your buyer traffic and your sales.

Using the wrong keywords cause your listings to languish unnoticed.

Having highly searchable keywords in your listing title and description will enable buyers to find your products easily. It will also assist with your search engine indexing.

To make sure that you have selected the best keywords
for your title and description you must do your keyword research and THEN optimize your listings.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:32 PM
Keyword Research Tools

There are several different tools that you can use to identify the most relevant keywords for your products.

The Overture Keyword Selector tool at:

Link

will tell you EXACTLY what keywords that Internet searchers used during the previous month to locate your type of product online.

You will see the exact number of people who searched using a specific keyword or phrase. The numbers will tell you exactly which keywords are the most
effective.

If a buyer searches by a particular keyword on the Internet, you can practically guarantee they searched using the same keyword on eBay.

Additionally, these two eBay Certified Providers offer tools that will provide you with data on the best keywords to use in your listing titles and listings:

1. eBay Certified Providers Terapeak at Link

2. Mpire Researcher at Link

eBay also provides you with information on the most popular keywords searched at:

Link

as well as a listing of the keywords that buyers used to find your listings in your your eBay Store Traffic Report.

For more information on understanding the keywords used to find your products via your eBay Store Traffic Reports visit

Link
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:33 PM
Tip #2: Set Up Holiday Categories

When the holiday customers come to shop in your eBay store, one of the most important factors in making the sale is to guide them quickly and effortlessly to your products.

Creating additional holiday related categories in your eBay store will draw buyers to the merchandise they are most interested in this season.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:35 PM
How to Set Up Holiday Categories

Your eBay store categories are your virtual store shelves. Customers coming to your store want to be able to quickly and easily find your holiday gift items.

They also want to see the merchandise you are showcasing this holiday season!

Categories are the equivalent of aisles, shelves and “end-caps” (the displays you see at the end of each aisle in a physical store.)

Creating fresh new categories to display your merchandise during the holiday season is a must!

For example, let’s say you sell "Brand Y" dishes in your eBay store.

You carry several lines of Brand Y every day dishes, some fine china dishes for formal occasions and assorted styles of Christmas serving platters, plates and bowls.

Rather than groups all those products in a category called Brand Y, you would create new categories that would highlight your holiday related merchandise.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:37 PM
For example you might create some categories called:

Brand Y Formal Dishes

Brand Y Santa Platters

Brand Y Starter Sets

People who come to your eBay store will very likely be thinking about buying formal dishes on which to serve their holiday dinner, Santa platters on which to serve cookies and starter dish sets which are the perfect holiday gift.

The key to setting up new holiday categories is to think like your buyers. How would they want to see the merchandise displayed in your eBay store?

You can organize your listings according to brand, type of item, highly searched keywords, price levels, etc.

(You can set up 300 custom categories in your eBay store that can go 3 levels deep, if needed.)

Categories can be displayed in the order you specify.

Feature your holiday related categories at the top of your category list, so that your customers can find them easily.

You can assign each item to two store categories.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:39 PM
Don’t Make Your Customers Work

The fastest way to loose a sale is to make your customers work for it.

If a customer has to dig too deep to find your merchandise, wade through hundreds of listings, or search through vague and confusing categories, they will leave your eBay store faster than you can you can say happy holidays.

When reviewing eBay stores, this is one of the biggest mistakes that we see people make. Store layouts that require time and patience on the part of the buyer to navigate the listings and find the item they are looking for end up loosing the sale.

Set up your categories so buyers can quickly and easily see what you have to offer.

You will be rewarded for your efforts with higher sales.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:41 PM
Tip #3: Use Custom Pages to “Pre-shop” for Your Customers

A 2005 survey ecommerce survey showed that the all the top selling niche websites had one thing in common. They each did “pre-shopping” for their customers.

Pre-shopping means providing customers with a list of products that is based on a particular criteria.

Examples of pre-shopping lists would be:

- Our 10 Most Popular Golf Accessories
- Top 10 Gifts for Kids Aged 4 and Under
- Customers Favorite Picks!
- Unique Gifts
- Favorite Gifts
- Gifts for the Hostess

The possibilities are endless and can be tailored to fit your product line.

Each eBay store comes with custom pages that you can use to create your pre-shopping lists.

For an excellent example of how to do pre-shopping right, visit the Gift Center at this top niche market website Link
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:42 PM
How to Create Pre-Shopping Lists

Pre-shopping lists can be created by simply doing some pre-shopping for your customers. Group products together and again, think like your buyers.

When they come to your custom pages to look at your lists, who would they be buying for?

What information would be helpful to them?

Create a list of 10 or so items, add some photos of your product or include the store listing itself and then write a short but powerful blurb to SELL your products.
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:42 PM
Tell your customers what is unique, special, or fabulous about the products on your list.

Tell them why this would be the perfect gift to buy this holiday season and who on their gift list would love it!

If you find yourself getting writers block, pull out a couple holiday catalogs that have recently arrived in your mail. You’ll find that many of them do pre-shopping lists.

Looking at catalogs to get ideas on how to write good sales copy on your custom pages can make this a fun and creative process!
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Member Workshop: 10 Tips to Skyrocket Your Holiday Sales - Oct 17

Oct 13, 2006 4:44 PM
Tip #4: Offer Special Promotions

If you want to get your customers excited about your products and give them an urgency to buy, there is no better way to do this than by offering a time sensitive special promotion.

Special promotions such as free shipping, combined shipping, free gift wrap and gift card, rebate programs, or creating a product bundle by including something extra (for example “This Thomas the Tank Engine Train comes with 2 pieces of train track!” gets your buyers excited about your offerings and can persuade them to make their purchase from you instead of your competitors.

One of the most popular promotions during the holiday season is free shipping. But don’t just offer plain old “free shipping” - really sell it to your customers.

At the top of your listing, put a stellar customer service statement that says something like “As a way of saying thank you to all our valued customers this holiday season, we are offering FREE SHIPPING on all items purchased through November 4th.”

Promoting your free shipping this way accomplishes two things. First, it makes your customers feel connected to you. You are telling them that because you value their business, you are now offering something to them during the holidays.

Secondly, by putting an ending date on your promotion, you have given your customer motivation to buy NOW rather than wait a few weeks and look around some more.

Once that promotion ends, you can run another one for a different duration.
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