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Last Post Apr 2, 2007 11:00 AM by: certifiedprovider@ebay.com
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certifiedprovider@ebay.com
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 9:58 AM
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Laura
Certified Provider Program
eBay
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 9:59 AM

5-Minute Research Recipe


If you’re like me, you’re always pressed for time. You’re always trying to find more time so you can make more money on eBay. Look no further, because in less than five minutes, you can greatly boost your profits on every sale you make! How do you do it? With quick-shot market research—and today
I’ll teach you how it’s done.

Hi, eBay sellers! I'm Jen Cano with HammerTap market research, an eBay Certified Solution Provider. Keep reading and you'll learn how to use market research to learn more about what makes eBayers buy your products—even if you don’t know a lot about them.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:00 AM
In the past, you could sell almost anything on eBay and make a profit. Now things have changed. You have a lot of competition. It doesn’t mean you can’t make the same profit. It just means you need a competitive edge.

But how do you do that? Lower your prices? Offer free shipping? Double your listings? While these strategies may work, they also cut into your bottom line.

How can you be competitive and successful at the same time? Know your market and how your product sells in that market. In other words, you get the competitive edge with quick, effective market research techniques.

But who has time for research? After you learn this five-minute research recipe, all you will need is five minutes. And trust me—this is five minutes you can’t afford not to spend!
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:01 AM
The Key to a Good Recipe
The key to a great recipe is having a good mixture of tasty ingredients. When it comes to your listings, these ingredients are all the things (listing features and options) that will affect the outcome of your sales efforts and give you the competitive edge.

Getting this edge doesn’t just happen to lucky sellers. In fact, your top competitors didn’t get where they are by luck. Chances are, they either have spent a long time with trial and error, or they have market research.

Ultimately (and fortunately!), luck isn’t what makes your listings more successful and more profitable. You will become more successful when you select the right combination of the most successful listing options. The right combination brings you both the highest success rate and highest selling price.

Here’s my 5-minute recipe for your listing success.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:01 AM
The Key to Swift Research
The key to swift, effective research is to know the questions you want to answer and to have a system for answering them. Here are a few of the questions we’ll examine today:

- How much will a product sell for?
- What are my chances of selling it?
- What listing type should I choose?
- How long should I list it?

You may not have even known you could get the answers to these questions. And you can get a whole lot more than those, too. But, these are a healthy start.

I have spent a lot of time, one-on-one, with many businesses over the past year, and you’d be surprised what a healthy face-lift the answers to these few questions gave each of them.

Ready to start?
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:02 AM
Question 1: How Much Can I Make?
Let’s say I got a special offer on a particular brand of women’s Nike running shoes, and I wanted to know how much I can make on them.

In this case, you are looking for the Average Sales Price (ASP). This dollar amount tells you how much your product sold for, on average.

To find the Average Sales Price:
1. Open your research tool.
2. Quickly run your research, using keywords that you think will bring back listings that most closely match the product you want to know about. In this case, I’d use words like “Nike,” “running,” “shoes,” and the brand name. I would also choose the Clothing > Women’s Shoes category.

Tip: The key to reliable results is to be very specific about what you’re searching for.

3. Look for the Average Selling Price (ASP). This number is near the top of the report in most research tools.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:02 AM
Viola! Your Average Sales Price (ASP)



Figure 1: Average Selling Price

With just a quick glance, you know that this item made $48.49 on average. Not hard, right? Not only have you learned how to make an educated choice about whether this is a product you’d want to sell, but it’s saved you time in deliberating over your choice and looking through dozens or hundreds of listings, one at a time, to try to get the same information.

Let’s try another question.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:03 AM
Question 2: What Are My Chances of Selling
Of course, when you’re evaluating a product, you can’t stop at finding out how much you can make on your successful listings. You want to know how often you can close, too, right?

For the answer to this question, look for the Listing Success Rate (LSR). Again, in most research tools, you’ll find this information near the top of your report.
Let’s take another look at our handy research results again.



Figure 2: Listing Success Rate

Here you can learn that you have a nearly 62% chance of selling at an average sales price of $48.49. Another very quick answer to a question that will help you make educated choices about what to offer on eBay.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:03 AM
Average Just Isn’t Good Enough
We’ve discovered great information in a very short time. Now that you know how to quickly find out what buyers want. You’re already ahead!

But, remember that our first objective when we started was to outsmart the competition. We don’t want to settle for the average, we want the competitive edge. So, we need to find out how to make our listings more successful that 62% and more profitable than $48.49.

Knowing what buyers want is only part of the strategy. To do better than average, you have to know how buyers want to buy.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:03 AM
Listing Options Report
Now we don’t have much time, so we need lots of visuals!
The report below shows us which listing options we should choose. It shows the best listing type, start day, end day, end hour, duration, and a few others that aren’t part of this screen shot.

Notice that I’ve expanded the Listing Type and Duration sections to give a graphic representation of each. I opened them because we are going to use them to decide how to list the product, and how long to list it.



Figure 3: Listing and Duration Graphs Open on the HammerTap Findings Screen
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:04 AM
Question 3: What’s the Best Listing Type for My Product?
We’re going to answer this question in two parts: what will help me increase my chances of selling, and what will help me increase my profit per sale?
What listing type will help me increase my chances of selling?



Figure 4: Best Listing Type to Increase Listing Success Rate

I took the graph above from Figure 3, so we could use it here to look at the best listing type to increase our success rate.

This is the Listing Type graph under the Listing Success Rate column. At first it looks like Dutch Auction has the highest success rate—100%! But, on a quick, closer inspection, I can see that there was only one Dutch Auction. (See the number in parentheses next to the words Dutch Auction in the graph). That’s really not enough to base a choice on.

Instead, we’ll choose regular auctions, because they have the next-highest success rate and there were lots of them (192, to be exact). The success rate is around 69%. This means that sellers with this listing type sold 8% more often. (In Figure 2, we can see that the overall average was about 61%.)

At a quick glance, you can find out that regular listings, without Buy It Now, will give you the best chances of selling.

Note: It’s important to remember that the best listing type for you will vary, depending on the product and how long it’s been since you researched. You should complete fresh, specific research each time you want an answer about your product.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:04 AM
At a Glance, What Listing Type Will Help Me Increase My Profit Per Sale?



Figure 5: Best Listing Type to Increase Sales Price

So how about profit? What listing type should we use for this product? I took the graph above from Figure 3 so we could discuss it here to find the answer to this question.
We can see that a Fixed-Price auction sells on average for $59.35. The average was $38.41 (see Figure 2). This means that sellers that listed this product with Fixed-Price listings made more than $10 more per sale than the average.

But, I can’t choose to list a single item as both a Fixed-Price listings (to get the best selling price) and regular auction without Buy It Now (to get the best chances of selling). So, we’ll have to choose just one listing option. Glancing back over to the LSR column (in Figure 4), I can see that Fixed-Price also has a high LSR, so I will probably want to go with a Fixed-Price listing.

Note: It’s important to remember that the best listing type for you will vary, depending on the product and how long it’s been since you researched. You should complete fresh, specific research each time you want an answer about your product.
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:05 AM
Test Yourself
Okay, here’s a pop-quiz, to see how quick you are at reading market data.

Go back to Figure 3 and look at the Duration (listing length) graphs. Find out:

1. Which duration is best to increase your chances of selling (Listing Success Rate)?
2. Which duration is best to increase your profit per sale?

What did you find? How long did it take you?
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htdeepanalysis
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Member Workshop: 5-Minute Market Research Recipe to Power Up Your Profits

Apr 2, 2007 10:05 AM
Question Four: How Long Should I List it?
So, here are the answers to the quiz.



Figure 6: Best Duration to Increase Listing Success Rate



Figure 7: Best Duration to Increase Price per Sale

Figures 6 and 7 show that the best duration to increase your chances of selling is the same as the best duration to increase your selling price. With a 10-day listing, the success rate is 90%, which is 29% above the average (see Figure 2). 10-day listings also make an average of around $59. Again, the average was around $48 (see Figure 2).

Note: It’s important to remember that the best duration for you will vary, depending on the product and how long it’s been since you researched. You should complete fresh, specific research each time you want an answer about your product.
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