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Last Post Feb 15, 2006 3:11 PM by: deirdre@ebay.com
Replies: 64
deirdre@ebay.com
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:00 PM
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going1nceamc
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:02 PM

Hi! Welcome to Getting Started with Blackthorne
Pro
!


Have you been reading all the problems about BTPro on the discussion
boards? Scared? Remember - people are more prone to complain rather than
give kudos. I have had few problems with BT - and many of those were in
alpha or beta testing, where we brought up certain issues which were fixed
prior to an official upgrade. Yes, right now there are still a few bugs
that pop up now and then - but I find BTPro to be a superb program overall
and suspect that once you get past the learning curve, you'll agree. Right
now, there are about 100,000 eBay listings running which were created
with BTPro (so a description search on "eBay Blackthorne" to
see) - surely the sellers of those listings are getting some work done
with it!

/cheerleading


I will be explaining first, how BTPro is organized so you can learn
your way around it. Next, I'll explain the processes you do to create
an item record, submit a listing to eBay & handle the sales data.
I'll explain a bit about reports you can run or produce. This overview
should help you make sense of this very-involved application. Please ask
questions if I can clarify my presentation.


HOW BTPRO IS ORGANIZED



This graphic provides an example of how I see BTPro is organized. Items,
listings & sales hold the main data. Suppliers, consignors & buyers
hold data about your items and sales. The filters & grids, program
options, business rules, account info and templates support the data in
many ways.


So, what do these terms all mean in this context?



  • Item records include the information you need to provide to post a
    listing on eBay

  • Listing records are items submitted to eBay, those scheduled to submit
    and listings which can be rescheduled

  • Sales records includes data about the listings after the sale has
    been made on eBay

  • Suppliers are your vendors, companies you purchase your inventory
    from

  • Consignors are your clients whose items you list and sell on eBay

  • Buyers are those who bid and buy your items on eBay


The above are all standard terms used in BTPro. The others are not necessarily
the "official" terms, but are terms I'm using to illustrate
the organization of BTPro:



  • Filters & grids - organizing your data in items, listings &
    sales

  • Program options - the layout & cosmetic features of BTPro

  • Business rules - "rules" to apply to how your items are
    processed

  • Account info - settings which identify your business

  • Templates - the presentation of your listings, reports & emails



For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

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going1nceamc
Posts: 3,916
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:03 PM
Change the BTPro numbers to over 100,000 running auctions, over 500,000 running store items listed with BT!

For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
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going1nceamc
Posts: 3,916
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:03 PM

Let's take these one at a time...


ITEMS


In your item records, you will enter information into most (rarely all)
of the fields. This info will include the details you need for your eBay
listing (your eBay seller ID, photo host, title, description, prices,
duraction, listing type, shipping, and so on.) You may also enter information
about inventory levels, refer to your supplier (vendor) and consignor
(client) if appropriate. You may make notes about where you store the
item or other information that helps you.



I suggest you first set up an Item Template by clicking on the Item Template
folder in the sidebar of the Items Views. Duplicate the default template
and put your own temporary title in, such as "GOing1nceAMC Item Template".
Now, enter all your defaults into the various fields. For example, if
you generally sell items that ship via a certain carrier for a certain
flat rate, select your shipping preset so it will be used in your item
records. (You may edit any of this data in the actual item record as needed
in the future.) I have an Item Template for my client, RB. This has the
default Ad Template (more about these in a bit) I use for her items and
it includes her as my consignor with the consignment plan I generally
use for her items. Of course, I have her usual item categories, shipping
and other fields so that I can then create an item without having to do
the same thing over & over.


Which brings us to creating an item record. You may create an item in
the All Items folder, but that can be cumbersome. Right-click just below
the All Items folder to create a new folder. Name this folder (right-click>rename)
something that aids in your organization - I name them by the date I'll
be listing all records within that folder. You might want to put all those
pink fuzzy slipper records into a pink fuzzy slipper folder - do what
makes sense to you.



For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
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going1nceamc
Posts: 3,916
(5 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:05 PM

CREATE ITEM RECORD


When you're in the folder you wish to have your record, you will click
on the New Item link near the middle/top of the window:


This brings up a list of your Item Templates. Select the appropriate
one and enter the number of item records you want to create - usually
this will be the default of 1. Complete all the fields needed for eBay
and your own info and then you're ready to list! (BTW, if you use the
gallery feature, the photo in the first image well and field will be the
one used for gallery.) I generally click on the Preview button near the
top/right of the BTPro window to see how my listing will look and proofread
it.


If you happen to have an item record in Item Folder X, but want it in
Y, I've heard you can drag the item record, but I've not had success doing
so. I select one or more items I wish to move, click on the Bulk Change
link a bit to the right of the New Item link aa above, click on Folder
on the left of this small dialog window and Folder Y on the right, then
OK and it's done.



For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
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going1nceamc
Posts: 3,916
(6 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:10 PM
If you need something clarified as I go along or have a question, please post!

For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
Name:
Email:
 
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matchcovers
Posts: 52
(7 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:11 PM
Our pictures are not being uploaded (either manually or with the listing), yet, when we test the FTP connection, all appears fine. In either of the edit modes, we see

the pictures, but when we check the listing in eBay, no pictures. What might be happening here?
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going1nceamc
Posts: 3,916
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:13 PM
matchcovers - Do you normally upload the pix thru BTPro? Please briefly describe the steps you use.

For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
Name:
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datavis_sales
Posts: 10
(9 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:13 PM
We currently have our servers real time update MS Access Database for SaPro, so we have current proper pricing and inventory on hand. If I create an item and select "5" on hand in Blackthorne Pro, it only makes a fixed price w. quanitity of 1. Any suggestion for it to put up the # of items we have on hand?
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going1nceamc
Posts: 3,916
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:13 PM

REVISE or RELIST


Should you want to modify your running listing on eBay, you may choose
to revise the item thru the Monitor Listings window. Select the function
you wish to perform then complete the record windows appropriately and
submit your revisions.


Those which qualify to be relisted (eligible for the relist fees credit)
can be relisted from the Monitor Listings window. Those eligible will
be found in the Relistable filter in the sidebar. Select any items to
relist, click on the Relist link near the top of the window, make your
changes & submit 'em.



For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
Name:
Email:
 
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)
matchcovers
Posts: 52
(11 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:14 PM
We have our own ISP (MAIN) and we have tried it manually and with the listing. All pics are viewed in one of the EDIT modes, but not on the eBay listing site.
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going1nceamc
Posts: 3,916
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Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:15 PM
datavis...
Change the quantity field to 5 - if fixed price, will go correctly, if auction, will submit as Dutch auction.

For
info about my
Blackthorne Pro Quick
Start Guide, workshops & consultation, please see my ABOUT
ME
page
!


Click to see my ME page for links to info on Blackthorne Pro, Templates,
Logos & my eBay BLOG & GUIDES!
Sally

Reply
Name:
Email:
 
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jakeeangel
Posts: 470
(13 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:18 PM
Do you have the right URL for your pictures specified in BT?




Come See What Else We've Got Up For Auction!!
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matchcovers
Posts: 52
(14 of 64)

Member Workshop: Getting Started with Blackthorne Pro - February 15th

Feb 15, 2006 2:19 PM
Yes we do. In fact, we checked it through the test mode and it work just like in SAPro.
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