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Last Post Apr 7, 2006 12:10 PM by: deirdre@ebay.com
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pigandpanda
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:50 PM
Hello, my name is Rebecca Shapiro and I am the Artist & Creative Director for Pig and Panda.

Pig and Panda is a unique company headquartered in Portland, Oregon, offering the finest in Jewelry and Beading Supplies, Knitting and Needle Arts and unique, spectacular gifts. We are continually designing and expanding our products to delight and inspire ourselves and share our excitement with our customers.

After running my eBay store, Pig and Panda, for the past 18 months, I have come to know my customers very well. They are a creative, cross-crafting bunch. Last December, I realized I needed to expand beyond the beads and yarns I currently offer to keep them happy and interested. I also needed a way to keep my product line fresh.

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pigandpanda
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:50 PM
That is why I’m very excited to be here today. I want to share with you something I recently discovered: Trade shows are a sourcing gold mine! We all know there are many ways to source products for your business: the internet, magazines, store aisles and HGTV to name a few. But Trade Shows are efficient and in order to remain competitive in the eBay marketplace, we have to be efficient business owners.

This last January, I attended my first trade show in Las Vegas: CHA, the worlds largest Craft and Hobby Trade Show. It was HUGE! Over 1,000 vendors and exhibits were spread over 320,000 sq. feet of space. I’m glad I wore my tennis shoes because I covered a lot of ground, saw the coolest stuff and met the neatest folks. I can’t believe that, up until this point, I have sourced my products over the web. I sourced more product in the 5 days I was there than ever before!

Here are some tips to help your first trade show be a success:

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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:53 PM
1. Find an industry trade show that pertains to your business. Some good resources for finding trade shows are:

• eBay Live! If you are serious about your eBay business you need to attend this annual trade show. What better opportunity to promote yourself, network and learn about how eBay will help build your business! Link

Link. TSNN is an international trade show database. Vendors submit info about their trade shows. You can search by industry, show name (even if you only know part of the name), city, state, month and country.

Link your area convention centers and browse the calendar of events.

• Attend and/or join a professional business organization in your area. This is a good way to network and find out about specific trade shows.

• Visit brick and mortar stores in your area and talk to the show owners or managers. Be mindful not to ask for their sources, which is offensive, but do ask if they’d be willing to share which trade shows they attend. Remember, most trade shows are huge and chances are good that you’re going to find something different than what they carry in their shop.

• Get on store and website mailing lists. To build excitement, businesses often announce new products they found at a certain show. Then you’ll know the name of the show and can look into attending.

• Purchase trade magazines and browse the ads and classifieds. This is always a good resource for trade shows as well as products.

• If you already have a few suppliers you are already buying from, ask them what trade shows they attend. They’re always happy to share that information. Then you can attend the show and use that as an opportunity to introduce yourself in person, network and build on your relationship. It’s always fun when you can put a face to a voice or email.
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:54 PM
2. When you enter a trade show it can be overwhelming. I found it helpful to:

• Arrive the day before the show starts. I could figure out how to get to the show, where to find my meals and look through the orientation materials which was mailed to me prior to the show. This also gave me a chance to be rested before the show opened. I wouldn’t have enjoyed flying in, checking into my hotel and getting to the show all in the same day.

• Use the first couple days to check in at show registration and orient yourself with the show floor. You’ll find which areas and booths to focus on.

• Take the “raspberry picking approach”. If you’ve ever picked raspberries, you know you take a bucket and pick berries as you walk down the row of plants. You get to the end and you’re positive you’ve picked every berry. BUT, turn around and there’s a whole new bucket of juicy berries waiting to be picked. The same is true at a trade show. Be sure to walk the aisles multiple times and in different directions. You’ll see something new each and every time.

• Be patient and polite. There are loads of folks walking around and tons of booths to see. If an area is too crowded or you can’t talk to a vendor, take your floor map (you usually get one in your registration packet and when you arrive to the show) and highlight the booth. It will help you remember to return later.

• Plan to stay through the end of the show or even until the next day. You’ve already spent money and time getting there so don’t cut your opportunity short. Vendors are very willing to negotiate on the last day. You can get some good deals that wouldn’t have been available during the first days of the show. And many vendors sell their floor samples on the last day. Floor samples are extremely helpful references, especially after the show is over and you’re at home. Be sure to have cash to pay for the samples.
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:55 PM
3. Make sure you’re physically comfortable.

•Wear comfortable clothing you can layer. Convention centers usually have air conditioning on full blast. Having a sweater or light jacket made me more comfortable. Once the convention halls were full of people and I had been walking and warmed up, I tucked my sweater in my backpack. It’s no fun trying to introduce yourself to a vendor and your teeth are chattering!

• Wear a sensible pair of walking shoes and be prepared to walk! Remember how the CHA show was 320,000 square feet? That’s over 5 ½ football fields! You don’t want to be hobbling around because you’re secretly nursing blisters on every toe!

• Carry a water bottle and pack a snack. You don’t want to keep running out looking for a drink or snack. You’ve got a lot of ground to cover and folks to talk to and trips to the snack bar or vending machine eat up (no pun intended) time. But do be mindful to stop for lunch. You don’t want to miss nourishing yourself so that you lose energy in your quest for great products.

• Bring a wheelie bag or backpack because you will pick up loads of fliers, hand-outs and floor samples. You need your hands free to greet folks and pick up more materials. A wheelie bag or backpack can efficiently store your findings as you work and walk the floor.

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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:56 PM
4. Be prepared to promote and build your business!

• Bring a box of business cards, magnets, brochures or fliers. I passed out over 200 business cards and I still ran out! You never know what opportunity will present itself for you to network and promote your business. I even found a networking opportunity at the airport security gate when I was leaving town. Granted, searching for a business card while tying your shoes is a bit awkward, but it turned out to be an important contact. Fortunately, I had one business card left! It’s always wise to have your contact information handy.

• Attend some workshops. This is a great opportunity to network with other attendees and make contacts with workshop instructors who can help your business. Workshop instructors usually reserve a Q&A time at the end of class where you can get helpful information. Also, those contacts may help you in your business sometime in the future. Collect business cards and write notes on the back so you remember who they are and what they can do for you. There are also a lot of neat things to learn about in the workshops, just don’t over commit yourself. There is normally a charge for each workshop and they are usually non-refundable. I signed up for more workshops than I had time to attend, missing about $75 in workshops. That was money I could have spent on floor samples or an opening order!

• Be creative about incorporating products you normally wouldn’t consider. Before the show I definitely wasn’t interested in Scrapbooking products or machinery. When I got there, over half the show floor was dedicated to Scrapbooking. That was a very clear sign that I would be foolish not to incorporate Scrapbooking into my business plan!

• Remember how I suggested earlier highlighting the crowded booths on your floor map? Look out for crowded booths because they’re HOT and a good clue that their products are probably good sellers.

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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:58 PM
5. Learn the lingo.

• Know that the vendors in the booths at the show are suppliers and/or distributors. Some vendors are going to be so huge that you can’t buy directly from them. They’ll be happy to give you a list of distributors from whom you can purchase products directly. Chances are very good that those distributors have their own booth at the show so look at your floor map and track them down. You’re going to buy from either the supplier or their distributor.

• You are the buyer and you want to sell their products. If the company is small enough, you may even be an official distributor for them. Check out What To Sell On eBay and Where to Get It. This is a terrific, sourcing reference book by Chris Malta and Lisa Suttora. In the back of the book you’ll find a section devoted to identifying suppliers, wholesalers, distributors, etc. You can find the book at Link.

• You’ll need to know how much money is required to open an order. You’re going to turn off vendors and show you’re a newbie if you ask “How much money do I have to spend?” Instead, ask “What are your opening order requirements?” and “What are your re-order requirements?”

• Most vendors will want you to place an order at the show. If you know what you want, this can be beneficial because you can take advantage of show specials and discounts. On the other hand, I wasn’t ready to place orders at the show. I just wanted to collect the information first. I was up front with vendors that I was simply collecting information but I made sure that I took their card and gave them my card. If their product fit into my plan, I followed up with them shortly after I returned home. Some of them still offered me the show special because I was quick to follow up with them.

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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 2:59 PM
5. Learn the lingo continued...

• Listen to folks walking the floor. Even though they’re business owners, they’re also buyers. Find out what they’re buying. If you hear it enough times, you’ll know it’s something you need to pay attention to.

• Listen to what other folks are asking the vendors. That’s how I learned to phrase the “What are your opening order requirements?” question. Just make sure you don’t appear too much like you’re eavesdropping! You don’t want to make people uncomfortable.

• Better yet, introduce yourself to other buyers and find out why they’re there. Ask them about their stores. You might even divulge that this is your first time. When I finally found the courage to confess I was a newbie, I found many people were happy to share tips. Don’t be afraid to ask questions!

• Practice your pitch. It’s sometimes referred to as the elevator pitch. You have one elevator ride’s chance to tell someone about you. That’s about 30 seconds to capture someone’s interest. If you want to sell an idea or negotiate, practice on vendors you don’t really care about. Then, when you really want to negotiate with a vendor, you’re warmed up and you know what to say. It took me two days of practicing before I felt completely confident. Remember how I mentioned earlier to use the first couple of days to orient yourself? This is when you practice your pitch. By the third day, I marched up to vendors, stuck out my hand and said “Hi! My name is Rebecca Shapiro and I own an online store, Pig and Panda. Let me tell you about my shop…” Turn it into a friendly, entertaining opportunity to show off your business and educate and you’ll have your audience hooked! Now folks will be listening and learning from YOU.

• Be prepared for the occasional shut-down and use it to your advantage. Some vendors don’t understand online businesses and argue that the online community is unfair competition to their brick and mortar customers. Use this as an opportunity to teach them about your business and what you are doing online (another excellent reason to practice your pitch!). Keep in mind, you won’t be able to educate everyone so don’t take it personally if they are rude and offensive. Remind yourself that it’s their problem and politely move on.

• A good place to find very amenable vendors is in the new vendor area. These vendors are trying to break into the market and are open to all kinds of negotiations. They’re good to practice your pitch on as well because they’re newbies just like yourself.

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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 3:01 PM
6. Organize yourself mentally and physically.

• Stay focused. Sometimes, I suffer from an overactive imagination and I lose my focus because I see the creative potential in everything. I struggle to keep separate those products which are just plain old fun for me and those that are viable for my store. It really helped to mentally categorize what I saw into “store” or “self interests”. This will help you from picking up too much stuff. You only have so much room in your backpack!

• Stay organized. Each night when I got back to my hotel room, I organized my fliers and samples into piles: YES, NO or MAYBE. The last day of the show, I reviewed each pile and moved items around. The NO pile was recycled. The MAYBE and YES piles came home with me.

• Definitely bring an empty suitcase for all the YES and MAYBE treasures and cool floor samples you find. You’re gonna need it!

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deirdre@ebay.com
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 3, 2006 3:14 PM
Hi everyone:

We posted the workshop content early. We'll open the workshop at 11:00 PT on Friday, April 7th to answer any questions.

We love workshops to be interactive, so please feel free to ask your questions that directly relate to this topic.

Added note: If you click on the "Watch this discussion" link, you will receive an email each time someone posts to the workshop.

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A from our Legal Department: The statements and opinions made in this discussion board are those of the workshop host only and do not reflect eBay policy or eBay's opinion with respect to such statements.


Cheers,

Deirdre
eBay Community Development
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pigandpanda
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 7, 2006 10:55 AM
Hello Everyone,

I'm here! Do you have any questions about the content I've posted?

pigandpanda
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deirdre@ebay.com
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 7, 2006 11:04 AM
Hi all :)

There's some great content here. We'd love to hear your questions or comments.

Thanks,

Deirdre
eBay Community Development
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trententerprisesinc
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 7, 2006 11:07 AM
Hi: I'm still too new to eBay to have any questions. I'm just here to learn whatever I can while sitting in the background. Thanks.
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pigandpanda
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Member Workshop: Sourcing Products at Trade Shows - April 7th

Apr 7, 2006 11:08 AM
Hello trententerprisesinc! So glad you can join us. Feel free to jump in even if you are new. Questions are a great place to start.

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