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Workshop: Answer Buyer Questions with Advanced FAQs & Automated Email

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Workshop: Answer Buyer Questions with Advanced FAQs & Automated Email
Aug 26, 2009 03:33 PM
Topic: New Selling Manager Applications – “Save Time by Answering Buyer Questions Fast and Easy with Advanced FAQs and Automated Email ResponsesHost: Hosted Support Date: September 1st Time: 11AM - Noon PST Location: eBay Workshop Board Description: Don’t lose a sale due to slow responses to buyer questions. ezSupport for eBay, by Hosted Support, lets sellers create a knowledge base to be used either as a FAQ (buyers can search for and find their own answers) or if they email sellers directly, ezSupport for eBay will automatically respond to the buyer email based on information the seller has already supplied. Now you can add ezSupport for eBay quickly and easily to your eBay account with the release of new selling applications for Selling Manager Applications. Hosted Support is an eBay Certified Solution Provider and one of a handful third party providers included in the new Selling Manager Applications feature. Visit http://certifiedprovider.ebay.com/ to learn more about eBay Certified Providers and the services and solutions they offer to help eBay sellers. Thanks, Ginger eBay Certified Provider Program



Laura
Certified Provider Program
eBay

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Workshop: Answer Buyer Questions with Advanced FAQs & Automated Email

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Workshop: Answer Buyer Questions with Advanced FAQs & Automated Email
Aug 26, 2009 03:33 PM
Topic: New Selling Manager Applications – “Save Time by Answering Buyer Questions Fast and Easy with Advanced FAQs and Automated Email ResponsesHost: Hosted Support Date: September 1st Time: 11AM - Noon PST Location: eBay Workshop Board Description: Don’t lose a sale due to slow responses to buyer questions. ezSupport for eBay, by Hosted Support, lets sellers create a knowledge base to be used either as a FAQ (buyers can search for and find their own answers) or if they email sellers directly, ezSupport for eBay will automatically respond to the buyer email based on information the seller has already supplied. Now you can add ezSupport for eBay quickly and easily to your eBay account with the release of new selling applications for Selling Manager Applications. Hosted Support is an eBay Certified Solution Provider and one of a handful third party providers included in the new Selling Manager Applications feature. Visit http://certifiedprovider.ebay.com/ to learn more about eBay Certified Providers and the services and solutions they offer to help eBay sellers. Thanks, Ginger eBay Certified Provider Program



Laura
Certified Provider Program
eBay

Workshop Information Central

Welcome to the Workshop Board!

Educational Areas of Interest

New to eBay? These courses will give you a quick overview of how eBay works, how to register and how to buy with confidence. Get started with these free tutorials

How to Buy These courses will cover the basics of searching, buying and paying for your items.

How to Sell - These courses cover how to create a sellers account, sell an item, accept online payments and keep track of all your selling activity on your own My eBay page.

Increase your Sales - These lessons will help you take your eBay sales to the next level - covering marketing, optimization and eBay Stores.

Worldwide Brands eBay Workshop collection by Colette Marshall (free eBook)


Be sure to check out Lisa Suttora's (whatdoisell.com) Product Trends 2008 Report

For more details about the upcoming events, as well as an archive of past workshops, please click here!


The Chatter - eBay's official Community blog for interesting posts by and about our members and staff.

Visit our eBay Education page! eBay is excited to bring you an expanded menu of educational tools and opportunities--from online tutorials, to recorded seminars, to eBay University classes offered around the country. Check it out!


Please see The eBay Marketing Announcements Board for details about any of the topics listed below, and The eBay System Announcements Board for system updates and information!
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