Hello everyone, In preparation for an upcoming article in the Community Chatter I wanted to ask all of you to share your best tips for packaging your items. What sorts of materials do you use? Do you recycle certain items or buy new materials for each shipment? How do you make sure that breakables get to their destination safely?. Any tips you are willing to share with others are appreciated. Maeve (More)

Hi, I recently moved to Germany and have an APO address. I did a lot of buying prior to this but haven't bought anything yet except from several merchants and have received all my products in less than a week. I have emailed two sellers asking if they ship to APO and one asked me if that was the same as PO. When I explained what it was, I never heard back. The other seller never answered me either. Do sellers not know what APO is? Do I have to ask everytime now that I bid on an... (More)

I recently shipped an Apple iPod to Kazakhstan. Once the buyer received the item, I got an email stating it was not working properly. I offered to exchange or refund - like sellers are "forced" to do just so positive feedback can be maintained. Once the iPod was delivered back to me, there was water under the screen, 183 songs had been downloaded and the games played. Any suggestions on how to handle this buyer? I know that I, as a seller, do not have a choice but issue the refund.....I... (More)

Next time, save yourself the headaches and use a real carrier for a change. Here's why: Link - Link (More)

Hong Kong Post Office shipment stated that last week most of the shipments are delayed.. of about 7-10 days for this christmas season (More)

Hi! Just a quick question please. Does anyone know if the priority tyvek envelopes ship for the same price as the paperboard priority envelopes do? I know you can get them free, but the USPS site doesnt say one way or the other from what I can tell. Thanks! (More)

Over the past month, over 10% of my USPS First Class Signature Confirm Pkgs have either disappeared or been delivered without being scanned or in some case incorrectly scanned as NOTICE Left. When they disappear it is sometimes after reaching the final destination but not always. With lost pkgs, last scans have included Los Angeles, Anaheim, and Houston. Especially with regard to the pkgs that have been lost, I wonder if there is a possibility SC pkgs are targeted by thieves handling... (More)

and help? (More)

Attention sellers, the USPS is now reserving the right to open all packages labeled Media Mail. You will now be required to fill out a form and if your package does not meet media mail requirements, it will be sent back to you or you will be billed for the difference due. Today 11/24/09 was the first day the Postal Employee had mentioned the new restrictions. I have to ship media mail to keep costs down.. but I'm nervous about someone opening my packages and possibly damaging my item in the... (More)

If my sales ever become substantial I'll most likely become self-insured but I'd like to consider if it'd be worth getting insurance for the initial ones. The threads on this forum have persuaded me to avoid buying it through the postal service as most claims get rejected. What independent insurance companies do you guys use? How would you rate their service in terms of paying you when they should? If they're just as bad as the postal service then I'll opt to skip the insurance and begin... (More)

If item is well packaged and customer recieves items that were obviously damaged in transit. Customer did not purchase insurance. who is responsible for the items? (More)

Hi I sell records. I have a complex shipping structure because i'm in Canada. My goal is: To include the shipping fee's in the items total price for Canada and USA and offer them free shipping. As for international buyers, in addition to the items price, i still want to charge them a shipping fee (which i can't include in the items total price because the item would be to pricy for usa and canada buyers). So i program calculated shipping tool to charge free shipping to usa and... (More)

I recently bought an item that could fit in a small envelope. Shipping according to USPS is $0.33 The seller is asking for $9.99! I want to cancle this "buy it now" item. This is outrageous. Can I cancle it? I've contacted the seller. No reply. Help.. Thanks (More)

shipped to rolls of coins in one package buyer says only one in package what a sweet scam (More)

I am in an unusual situation - I have, and receive mail at, a PO Box, 13 miles from my home (that's where the closest PO is). I am living in a condo complex where the office has a mailbox for their (the office's) incoming and outgoing mail. There is a small area for outgoing, if I have a small package I leave it there. If I had a large package and wanted to schedule a "Carrier pickup", could I? Technically the carrier is not "my" carrier since he does not deliver my mail. (More)