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Last Post Jun 30, 2009 4:44 AM by: thedragonsschest
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thedragonsschest
Posts: 6

New Tracking Links Don't Update!

Jun 29, 2009 5:30 PM
I just got an angry message froma buyer stating:

HAS THIS COIN BEEN SHIPPED YET? TRACKING # IS NOT SAYING SO

Indeed, when I go to eBay's link it states I gave electronic notification I was thinking of sending a package but nothing else.

Meanwhile USPS says its gone all the way from NJ to MO and will probably be delivered tomorrow.

Still this buyer has a negative pre-disposition toward me now and I wouldnt doubt if they give me a low shipping rating even though I have no control over this.

How do I bring this to the attention of tech guys here besides sending a email through their contact page. I tried their Chat but it wouldnt work either. eBay sure doesnt make it easy to report problems or get support huh?
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bostongrammy
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Re: New Tracking Links Don't Update!

Jun 29, 2009 5:37 PM
The eBay info seems to be a day behind the info that's available directly on the USPS site.
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thedragonsschest
Posts: 6
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Re: New Tracking Links Don't Update!

Jun 30, 2009 4:44 AM
Well, first of all, why would it be a whole DAY behind? Does eBay have a steno pool of monkeys at typewriters manually entering the numbers and information? it takes a couple milliseconds to transmit USPS's info to eBay. WTF?

Secondly this is eBay's info, from today June 30 at 7:45 AM EDT, note the date, THREE days ago!

Tracking number
9101128882300758020762
Shipping label printed on Jun-27-09
US Postal Service First Class Mail

This is USPS's info, note the dates.

Label/Receipt Number: 9101 1288 8230 0758 0207 62
Class: First-Class Mail®
Service(s): Delivery Confirmation™
Status: Processed through Sort Facility

Your item was processed through and left our HAZELWOOD, MO 63042 facility on June 30, 2009. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.

Track and Confirm
Detailed Results:
Bullet Processed through Sort Facility, June 30, 2009, 2:41 am, HAZELWOOD, MO 63042
Bullet Processed through Sort Facility, June 29, 2009, 10:46 pm, HAZELWOOD, MO 63042
Bullet Electronic Shipping Info Received, June 27, 2009
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