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Community Center platform General Maintenance Update

(1 of 84)
Community Center platform General Maintenance Update
Jan 15, 2013 10:50 AM

Good morning,

 

Starting tomorrow afternoon, we should be seeing the next set of updates / maintenance on the Community Site.

 

There may be some site instability or slowness as these are rolled out so if you are on around these times please expect minor disruption.

 

Features being updated are:

 

Post Form:

·      New upload flow for image, video, document and audio on the post form.

·      Minimize white space on post form column

·      Modest updates embedded video player and new audio player:

·      Simplified Image Placement for Post Forms: Uniformity for where photos can be placed within the post and where text can go around the images.

·      Increase default font

 

Styling/CSS: Bug Fixing and General Improvements

·      Added persistent Ask Question link on the find answer/ask question flow.

·      Display total vote count to polls when viewing related replies

·      Removed signatures from displaying within quoted text and created improved distinguishing of signature/content separation

·      Fixed issue with Return key or Backspace and the reply form

·      Increased separation of space between "View Messages"/"New Answers"

·      Fixed overlap on Delete and Compose button in private messages

·      Cut/Paste related issues with text editor

·      Repositioned "Me Too" button and hid scroll button on Answer Center UI

·      Fixed bug relating to “Open” groups access

·      "Most Recent Answer" sorting to return results with at least one answer

·      Updated display of quoted text in Ask & Answer preview

·   Corrected display and alignment of edit post screen

·      Corrected parameter issue allowing proper display of page #, next links and sort

·      Post Forum/Editor Changes – Fixed Font family and font size features consistency issues (applies to sites with color/size options), improved alignment and white space

·      CSS updates to correct conflicts with message wrap, button overlap, and report abuse dropdown menus, and groups photo albums.

·      Corrected styling on My Activity tab in Answer Center

·      Reformatted Top Rated questions in Answer Center to avoid truncating right side

·      Updated format of buttons for Report Abuse dropdown

·      Misc. IE8/IE9 specific CSS improvements.

·      Corrected 'Refer to Photo' functionality in Groups Topic threads

·      Fixed pagination page count on Groups Member list

·      Updated Groups Announcement editor to retain formatting

·      Expanded subject field to match message field width on edit photo album

·      General Security Updates

 

We'll leave this thread open for reports of issues with these features and close it in a few days time once we're done.

 

Regards,

eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

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Community Center platform General Maintenance Update

(83 Replies / 4,308 Views)
Community Center platform General Maintenance Update
Jan 15, 2013 10:50 AM

Good morning,

 

Starting tomorrow afternoon, we should be seeing the next set of updates / maintenance on the Community Site.

 

There may be some site instability or slowness as these are rolled out so if you are on around these times please expect minor disruption.

 

Features being updated are:

 

Post Form:

·      New upload flow for image, video, document and audio on the post form.

·      Minimize white space on post form column

·      Modest updates embedded video player and new audio player:

·      Simplified Image Placement for Post Forms: Uniformity for where photos can be placed within the post and where text can go around the images.

·      Increase default font

 

Styling/CSS: Bug Fixing and General Improvements

·      Added persistent Ask Question link on the find answer/ask question flow.

·      Display total vote count to polls when viewing related replies

·      Removed signatures from displaying within quoted text and created improved distinguishing of signature/content separation

·      Fixed issue with Return key or Backspace and the reply form

·      Increased separation of space between "View Messages"/"New Answers"

·      Fixed overlap on Delete and Compose button in private messages

·      Cut/Paste related issues with text editor

·      Repositioned "Me Too" button and hid scroll button on Answer Center UI

·      Fixed bug relating to “Open” groups access

·      "Most Recent Answer" sorting to return results with at least one answer

·      Updated display of quoted text in Ask & Answer preview

·   Corrected display and alignment of edit post screen

·      Corrected parameter issue allowing proper display of page #, next links and sort

·      Post Forum/Editor Changes – Fixed Font family and font size features consistency issues (applies to sites with color/size options), improved alignment and white space

·      CSS updates to correct conflicts with message wrap, button overlap, and report abuse dropdown menus, and groups photo albums.

·      Corrected styling on My Activity tab in Answer Center

·      Reformatted Top Rated questions in Answer Center to avoid truncating right side

·      Updated format of buttons for Report Abuse dropdown

·      Misc. IE8/IE9 specific CSS improvements.

·      Corrected 'Refer to Photo' functionality in Groups Topic threads

·      Fixed pagination page count on Groups Member list

·      Updated Groups Announcement editor to retain formatting

·      Expanded subject field to match message field width on edit photo album

·      General Security Updates

 

We'll leave this thread open for reports of issues with these features and close it in a few days time once we're done.

 

Regards,

eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

Page: 1 of 4
 
Last Post
by leo*spride (139 ) View Listings
(1 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 12:23 PM

That's a healthy list, some of the items included have been a bug in our craw for what seems like an eternity although it has been no longer than about 15-16 months ;)

 

IThe maintenance update back in Sep/Oct, didn't address nearly as much (did it ever take place?) but finally, according to the list, changes that were detrimental to the community engagement experience that started happening nearly 2 years ago are getting their due fix. Hate to sound cynical before seeing the scheduled changes  - just that many of these now addressed shortcomings were first pointed out in May/June of 2011. (or earlier, as we were shown on eBay.uk what was to come)

 

But, despite the lag, we certainly welcome the update - bring it on! 


Our country's #1 export? - Money! (think about it)

(2 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 12:58 PM

" Simplified Image Placement for Post Forms: Uniformity for where photos can be placed within the post and where text can go around the images."

 

Can you explain why this is being changed? Users rarely flow the text other than the default (above and below the image).

 

Why change it if it's not being abused? Taking away the ability to control text flow by making it uniform might hinder the occasional advanced user who has a particular need to flow the text a certain way for readability.

(3 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 02:42 PM
1 Attachment

@go

 

the change to uniformity will mean:

  • images uploaded from web sites will have text wrap options of no/left/right that currently images uploaded from your computer do

OR

 

  • NO images will have ability to text wrap - that's uniformity in the extreme

Maybe you never uploaded from your hard drive instead of the cloud but in the process of uploading images from hard drive one is presented with options of right or left text flow which DOES NOT WORK.

Very Well. (example included, will attempt same after upgrade) (Right text wrap means the text is to the left in eBay speak even though a reasonable person might presume right text wrap actually means teh text wraps around to the right)

 


Our country's #1 export? - Money! (think about it)

(4 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 03:07 PM
2 Attachments

Example 1:

 

Insert image nowrap. This is text above.

 

 

This is text below.

 

 

Example 2:

 

 Insert image left. This is boilerplate text more boilerplate text greeking text miscellaneous text bunch of text. more text. this text. that text.

 

Looks like it works in the Edit window (the text is correctly wrapped on the right of the image as it shows in the menu) but when I look at it in the Preview window the text that should be on the right is underneath.

(5 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 03:12 PM
1 Attachment

I'm not sure what you see when you do this, but in eBay speak this is correct. If you select Text wrap RIGHT, the text wraps to the right and the icon in the pic (the illustration of the effect) is correct and is on the left.

When I choose "Right" from the options it does indeed put the pic on the left and the text on the right. When I then go to the Preview window, the text is moved to underneath and when it is posted, it is underneath.

I think we can agree the image wrap works in Edit mode but not in Preview or Post modes.

(6 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 03:19 PM

"Simplified Image Placement for Post Forms: Uniformity for where photos can be placed within the post and where text can go around the images."

 

Is "uniformity" being enforced to make it "easier" for users or is it a subsitute for simply fixing the technical problem?

 

Text flow is a very basic function of HTML and it's not difficult to implement. Or is the forum being formatted in PHP/CSS rather than HTML?

 

 

(7 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 03:24 PM

Will we be able to get in here tomorrow?  


24 hour sale ends May 1, 2013

(8 of 83)
Re: Community Center platform General Maintenance Update
Jan 15, 2013 09:44 PM

"  Corrected display and alignment of edit post screen"

 

Will this include making it a bit wider so the format in which we see the post that's being edited is closer to what it looks like when it's posted?

 

The way it is now, you have to flip back and forth between Edit and Preview windows simply because the Edit window is too narrow.

 

A wider Edit window would make it easier to compose and reduce the need for previews.

(9 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 08:48 AM

One thing that is not fixed is that images uploaded with the paperclip STILL don't automatically insert themselves into the text, even through the box is checked.  When you do it manually, no further text can be added to a message.  Type all you want, but it won't be in what actually posts. 

 

Some upgrade, guys.  The last one messed up the image attachment and this one didn't fix the problem.  

 


She who dies with the most toys still dies; when's the estate sale?

(10 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 11:33 AM

Hello swclothiers

Today's updates will still allow you to access the Community Center with possible of delays in loading the pages.

 

FYI,

eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

(11 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 11:52 AM

Hi evelyb30,

 

Thank you for sharing your input around the paperclip feature. We are reviewing the claims against the feature functionality. We will follow up with more details shortly.

 

Thanks again,

eBay Community Guide


eBay Community Guides help you find what you need in eBay Community, but do not offer advice on other eBay features, or engage in conversation. Find out more about eBay Community and how it works here: Community Help Page

(12 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 12:06 PM

love the sold listing button a real time saver.


HINC HVMILIBVS VENIA HINC RETRIBVTO SVPERBIS MISERICORDIAS DOMINI IN AETERNVM CANTABO AD MAJOREM DEI GLORIAM

(13 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 02:57 PM

The "paperclip" has been removed?


“Those who would give up Essential Liberty, to purchase a little Temporary Safety, deserve neither Liberty nor Safety" - Benjamin Franklin

(14 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 04:03 PM

The paperclip is still there, but when I clicked on it (in an attempt to find the "From Your Computer" click point in the instructions, it would not allow me to attach a jpg image file from my computer.

 

What's the point of that? Or is it "still in process?"

 

And while I'm providing feedback. have the grey-shaded area for uploaded media at the top and so big, means that when you're in the "text" area, you can no longer see the Tool Bar - you have to scroll back up to get to the tools you need.

(15 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 04:23 PM

And on the Groups platform, there is no paperclip at all (although there was about a half hour ago an "image posting box" that opened in front of the text typing box, which is now gone.)

 

No way to post images from your own computer at all? Why?

(16 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 04:45 PM

I still have no paperclip on the Discussion Boards.


“Those who would give up Essential Liberty, to purchase a little Temporary Safety, deserve neither Liberty nor Safety" - Benjamin Franklin

(17 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 05:43 PM

love the new picture resolutionand color, very good job, love it, nice detail and using only half of what is available, thumbs up...


HINC HVMILIBVS VENIA HINC RETRIBVTO SVPERBIS MISERICORDIAS DOMINI IN AETERNVM CANTABO AD MAJOREM DEI GLORIAM

(18 of 83)
Re: Community Center platform General Maintenance Update
Jan 16, 2013 05:53 PM

On a 800x600 monitor there is no "Post" button unless you go Full Screen

and then you still need the scroll button to bring it up to see it so that you

can post.

Also you need to scroll sideways to view anything posted because of all the

garbage on the left quarter.

 

The posting window is only as big as what I'm typing ___________________l

and goes to where I can't see it. No scrolling allowed on the posting window.

 

Signatures only clutter the screen, often with information that doesn't pertain

to the questions that people are trying to answer.

 

Now to find the post button here, Yup, need Full screen

(19 of 83)
Re: Community Center platform General Maintenance Update
Jan 17, 2013 04:08 AM

Kudos to eBay for the drag and drop images from computer to posting area - Super improvement!


(20 of 83)
Re: Community Center platform General Maintenance Update
Jan 17, 2013 04:15 AM

Kudos to eBay for the drag and drop images from computer to posting area - Super improvement!


 

Where? How?

sigh . . . it doesn't work for me.  


“Those who would give up Essential Liberty, to purchase a little Temporary Safety, deserve neither Liberty nor Safety" - Benjamin Franklin

(21 of 83)
Re: Community Center platform General Maintenance Update
Jan 17, 2013 05:47 AM
2 Attachments

 Drag 'n drop?

 

HAH!  Another fine mess you've brought us, eBay.

 

3 times I've just attempted to drag a picture into posting area and 3 timnes all I get is a full image replacing entire web page and click back and I even lose everything I typed (it returns to post read instead of post reply)

 

Bring us back teh paperclip, PLEASE. Even if you are NEVER EVER going to allow text wrap (and kept leading us on with the optino displayed) at least allow us to upload an image from our own computers instead of having to do the alternative: which is upload our pics to a third party site and then nsert as if they were culled from anywhere on the web.

 

 

Meanwhile let's see if this works: Nope, cannot upload a document from Word, file type not supported.  Neither is pdf. Only plain text (txt)

 


Our country's #1 export? - Money! (think about it)

(22 of 83)
Re: Community Center platform General Maintenance Update
Jan 17, 2013 05:49 AM

The font size on most pages, including My Selling Page, have become annoyingly small. If I increase it, I need to scroll sideways to see the entire page. On My Selling Page, whether or not I increase the font size, I still need to scroll sideways.

(23 of 83)
Re: Community Center platform General Maintenance Update
Jan 17, 2013 05:59 AM

Meanwhile I typed additional sentence(s) after my above post that mysteriously disappeared.

 

The gist was that inserting an xml document requires a person viewing to log in on a pop up window that gives no indication that it is ecure or not so no thank you I will NOT log in when already logged in.

 

On another note>

 

The New Topic and New Topic with Poll buttons appear as truncated or disappear depending on whether I zoom in or out on a page and has nothing to do with monitor resolution.  At one setting only the buttons appear normal, but it is a zoom level at which I have difficulty reading the page.  Thank you once again for the enjoyable eBay experience :(


Our country's #1 export? - Money! (think about it)

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