The eBay Community

Order Confirmation Error

I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...

2024 Up and Running Grants program launches today

"Now through Friday, June 7, 2024 at 6pm ET, eBay small business sellers in the U.S. are encouraged to apply for an Up & Running Grant." https://www.ebayinc.com/stories/news/ebay-launches-5th-annual-up-and-running-grants-program-awarding-500000-to-sm...

Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer

I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...

My listing was removed because it was "counterfeit" when other sellers have the same item listed.

Hello everyone, today I had a listing removed because it was found to be "counterfeit" but it turns out that when I look up the same exact item, others have it listed as well and don't seem to be removed. Has anyone else had this issue and how do I l...

Sudden NARU of a buyer...

So I have a regular who buys my banknotes (the ones I call foreign exchange because it's left over trip money, although some you can't spend anymore). He buys something every couple of months, has 2000 FB. Today he left a positive FB for me for the l...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Relentless overseas scammers

Having issues with overseas buyers purchasing items off my store and trying to ship them to sketchy 3rd parties.When I refund their money because I don't ship to 3rd party re-shippers, they delete their account and try again a few days later.Each tim...

Rationale for blocking visibility of "Followers" list?

I have a few people following my store and would love to reward some of them with discounts if they buy from me...but eBay apparently doesn't allow me to view the list of my own followers? Why exactly is that, I know we have repeat buyers at least th...