I checked last transactions and found additional 6% fee cause i am bellow standards seller. My rating was lowered for such cases as: 1) There were 4 listings with a response to return the buyer outside the eBay regulations, because there was no response from the USPS. In two of these cases, I never received money for the item sold from either USPS or eBay. One at a time, I made a partial refund to the buyer, but it remained defective. In the fourth case, the buyer never sent the item back. In all these cases, I contacted support and received refusals, and then only promises to review the cases. 2) 5 cases when I canceled an order in which I discovered a defect during the packaging process, selling a product of poor quality is beneath my dignity. I did not imagine that it would have such an impact later. Also included in the statistics is an item that I sent on time, but the postal service delivered it late, which is certainly not my expertise. Has anyone experienced similar behavior from eBay? What advice would you give in such a situation? W hat did you do in such a situation, if you had one? You can also go to my page and see one bad review that was due to the fact that I followed eBay's instructions and canceled the order because they said that this buyer would not be able to leave a review and yet they refused to remove the review . This is just fabulous idiocy in my opinion. I'm seriously considering deleting my account and not selling on eBay anymore.
Unfortunately can't attach pic's of my seller dash, eBay app works extremely bad.
