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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 748 Views
  • 0 replies
  • 20 helpful

Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

INR case opened, I received the item back, buyer wants refund

After initially shipping an item out (which had free shipping for buyer), the following day I received a message from the buyer stating the address is incorrect and that they moved & are now living at different address & provided the new address. I t...

Every do a major overhaul on your eBay store?

So basically the problem stems from my shipper closing their branches near my house and work, so that I might have to switch back to mailing in Canada with Canada Post. (I'm doing cost analysis on this to figure out what I need to do with my listings...

Another unannounced change - but this is good

Would have been nice to know before hand that 'it' got moved Now it must of been there when I changed auction to fixed, just didn't see - really notice it - But all in all better placement.

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OK, eBay's IDIOT programming just cost me $39 in sales...

Customer contacts me, wants three coins. They're on her watch list, I send her offers. She wanted to buy them as a gift for someone. She messages me that when she gets my offers it makes her "check out" instead of adding to the cart, and it's chargin...

Buyer asked to cancel immediately after shipping - is this a scam?

Hi there, I sold a phone and a couple hours after shipping I got a message asking to cancel because they didn't read the description properly. My account is set up for no returns accepted, I am thinking of replying with a polite 'sorry can't do anyth...

User avatar by Rising Star
  • 2209 Views
  • 12 replies
  • 0 helpful

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

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Relentless overseas scammers

Having issues with overseas buyers purchasing items off my store and trying to ship them to sketchy 3rd parties.When I refund their money because I don't ship to 3rd party re-shippers, they delete their account and try again a few days later.Each tim...

Printify+eBay, what is your pricing/profit strategy?

Hi.I am not able to calculate the profit margins to be able to put a proper percentage on Printify. I know the information is there, but I don't know how to analyze it properly. So in Printify I raise the percentage a lot, and therefore I hardly have...

Express Payout stuck on processing

Hi I requested a express Payout today about a few hours ago and it’s been stuck on “in progress” which is odd because Ive never had this issue before. I usually get my payout within seconds.

User avatar by Adventurer
  • 48 Views
  • 1 replies
  • 0 helpful

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...