Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Regarding Ad fee credit& phone support with eBay customer care

I have sold two items and I have charged add fee I wanted to get it credited back how could I do that and secondly I wanted a phone support of eBay US through SKYPE I keep getting message to contact them through help & support through email. So here ...

Horrible threatening feedback from a scammer..help

I just had my first negative feedback ever. It's a bit disturbing. The person obviously is scamming me, the item was sent fine, it appears that he tampered with the package himself and claims that it was defective. I'm prepared to fully ignore this a...

Ebay fee more than 13.25% for a trading card?

Hi everyone, I'm new to selling trading cards on ebay and was wondering if someone could help me understand the transaction fee. I was expecting a 13.25% for selling this card, but it's more like 22%. What am I missing? Thanks in advance!

Resolved! Just your honest opinion, please?

Family member saw a Youtube eBay show. Seller said he never leaves description for items unless it has a defect. Because 8 out of 10 buyers do not read description and only look at a couple photos. Would you as a seller agree with this?We would just ...

Hiding items in sellerhub

Hi,my listing items not showing on ebay and no items in "search all items" in seller hub. How can I correct it. Please help me

How many of ebay sellers like using EIS and do you find it worthy of using?

Hi1 I have read and seen stories on here about selling internationally. I am able to use EIS if I want to, but I'm not sure if it is something I should do? We are downsizing our belongings and getting ready to list many things. Before I do, I wanted ...

Sold Listings On Google Search

I buy and resell on EBay. Does anyone know how long the listings popup on Google image search after they have been sold? It’s really annoying to see sold items pop up after purchase if you are trying to resell that item to someone else. People can ju...

INR opened. Trying to resolve but buyer not responding. SCAM?

I have only been selling on Ebay for two years as a hobby for some extra cash. This is my first INR case. I shipped item on April 17. Sent a complimentary message (I do this with all my buyers to establish communication and rapport) to the buyer lett...

mentoring

I would really appreciate it if someone would mentor and look at my daughters ebay store. She is just getting started and is struggling to get sales. Thank you

Can I tell a buyer I am selling on another platform?

Me, seller, and a prospective buyer we’re unable to come to a deal because of eBay’s fee and shipping costs, but they told me they live nearby and asked if I was on Facebook market place. Can I tell the buyer that I am selling on Craigslist? I got in...

Why are "Order Earnings" and "Payout" different amounts?

I can't find any answers in the ebay help articles

Change Personal Account to Business

I accidentally created a personal account in trying to make my business account. I have.... - tried looking for the edit button on the personal information tab - edit button is not there- tried multiple browsers (firefox, and chrome) - the edit butto...

might be nice to have Immediate Payment for auctions

I haven't used Immediate Payment so far. I haven't had much trouble with people not paying for Fixed Price items. The problems are with auction wins. Just this past Sunday I sold 3 items at auction and they have not been paid for. I don't think I can...

How do you appeal a VeRO complaint? I don't see a way. My item is definitely authentic.

Authenticated Cards

I have a PSA Authenticated card I would like to sell. If my card has been PSA Authenticated and when I sell it, does it have to re-authenticated by PSA for the purchaser?