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Over charged for shipping

Saw a listing for a item that was accepting offers, with a listed shipping cost , I put in a offer and it was accepted. When I saw the invoice from paypal the shipping cost was more than the listing. No one at ebay is helpful and seller says it's not his problem?

Message 1 of 19
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18 REPLIES 18

Over charged for shipping

You got an invoice from PayPal?

Message 2 of 19
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Over charged for shipping

Can I ask why/how you got an invoice from Paypal?

It should be from ebay....no?

Message 3 of 19
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Over charged for shipping

Sellers can't send invoices from Paypal they come from eBay.

Is this purchase through eBay or somewhere else?

 

Message 4 of 19
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Over charged for shipping

Went to autopay , got email from paypal before anything from ebay

Message 5 of 19
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Over charged for shipping

Put in offer at 12:55 At 12:58 got email from paypal that I had paid

Message 6 of 19
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Over charged for shipping

Invoice was wrong choice of words, statement from paypal was higher price than what was listed

Message 7 of 19
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Over charged for shipping

I got a statement that said I had paid, nothing from ebay

Message 8 of 19
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Over charged for shipping

can you provide a little more context?

how much was the item and what was the shipping charge?

what was the ebay listing number?

 

Message 9 of 19
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Over charged for shipping

The item was 40.00 , the shipping was listed as 25.66 but I was charged 32.31. 

Message 10 of 19
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Over charged for shipping

The most likely reason for that difference is that the shipping label and the search page were using different ZIP Codes for your location.  It's showing $36.51 to ship to me.

Message 11 of 19
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Over charged for shipping

It was my zip code. 

Message 12 of 19
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Over charged for shipping

What was the total that you were charged with tax?

Message 13 of 19
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Over charged for shipping

Yes it had tax, but the shipping charges changed. 78.08 is what I was charged

Message 14 of 19
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Over charged for shipping

Encountering discrepancies between the listed shipping cost and the actual invoice can indeed be disheartening. Despite putting in an offer that was accepted, finding out that the shipping cost is higher than expected can be unsettling. It's understandable to seek assistance, but unfortunately, the lack of helpful responses from eBay adds to the frustration. Hearing from the seller that it's not their problem can feel like hitting a dead end. If possible, it might be worth exploring other avenues for resolving this issue.

Matthew Mahgerfteh
Message 15 of 19
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