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Dead Link to eBay Homepage - Seller Hub after printing labels

After printing shipping labels in bulk, there's a link to return back to Seller Hub on the top right side of the page.

This link has been broken the last few days and directs you to an error message on the eBay homepage.Screenshot 2024-03-28 at 12.03.42 PM.pngScreenshot 2024-03-28 at 12.03.18 PM.pngScreenshot 2024-03-28 at 12.02.59 PM.png

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Dead Link to eBay Homepage - Seller Hub after printing labels


@bcmike0_1 wrote:

After printing shipping labels in bulk, there's a link to return back to Seller Hub on the top right side of the page.

This link has been broken the last few days and directs you to an error message on the eBay homepage.Screenshot 2024-03-28 at 12.03.42 PM.pngScreenshot 2024-03-28 at 12.03.18 PM.pngScreenshot 2024-03-28 at 12.02.59 PM.png


Thank you @bcmike0_1. We will get this reported to the proper team and follow up with any information we receive back.

Elizabeth,
eBay

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Dead Link to eBay Homepage - Seller Hub after printing labels

I've been experiencing this for several days.  I just have to "My eBay" to access the seller hub.  Yes, another step. Yes, it's annoying, but not the worst technical glitch at the moment.  Let's hope they can fix this one quickly-- seems like an easy fix.

Message 2 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels

several days here also

Message 3 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels

Does anyone from eBay monitor these? Seems odd there’s a report technical issues forum but no interaction from eBay on it.

Message 4 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels

that happen to me to hope they fix it soon

Message 5 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels


@bcmike0_1 wrote:

Does anyone from eBay monitor these? Seems odd there’s a report technical issues forum but no interaction from eBay on it.


You can tag the community team to bring attention to it -

devon@ebay 

elizabeth@ebay 

kyle@ebay 


U.S. Community Volunteer

Message 6 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels


@bcmike0_1 wrote:

After printing shipping labels in bulk, there's a link to return back to Seller Hub on the top right side of the page.

This link has been broken the last few days and directs you to an error message on the eBay homepage.Screenshot 2024-03-28 at 12.03.42 PM.pngScreenshot 2024-03-28 at 12.03.18 PM.pngScreenshot 2024-03-28 at 12.02.59 PM.png


Thank you @bcmike0_1. We will get this reported to the proper team and follow up with any information we receive back.

Elizabeth,
eBay
Message 7 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels

Thanks elizabeth@ebay  and @ferncliff-39 for the guidance.

I just noticed the Seller Hub link right above the one I referenced before also takes you to the error message on the home page.Screenshot 2024-04-02 at 8.51.19 AM.png

Message 8 of 9
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Dead Link to eBay Homepage - Seller Hub after printing labels


@bcmike0_1 wrote:

Thanks elizabeth@ebay  and @ferncliff-39 for the guidance.

I just noticed the Seller Hub link right above the one I referenced before also takes you to the error message on the home page.Screenshot 2024-04-02 at 8.51.19 AM.png


I've heard back @bcmike0_1 and the team has let me know they are aware of this glitch and are actively working to get this fixed. Thank you again for bringing this to our attention.

Elizabeth,
eBay
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