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Not getting full refund

ORDER NO 10-11-397-26528

This is to inform you that I ordered the lap top totaling LKR 319,709/52 and was debited same from my account on 04/04/2024 but the seller cancelled the order after the payment and my account was credited a sum of LKR 319,709/52 on 08/04/2024 whereas a shortage of LKR 30,225/55

Can u go through this and let me know a favorable reply

Message 1 of 4
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3 REPLIES 3

Not getting full refund

You are not contacting anyone from eBay support on these boards, you should try reaching out to eBay directly or your payment method.

Message 2 of 4
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Not getting full refund

Sorry this is a public community forum of buyers and sellers. We can't see the information in your order details. 
If the order was cancelled, what was the cancellation reason? 

Sellers can't give you a partial refund on a cancellation. 

Message 3 of 4
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Not getting full refund

You say you paid LKR 319,709/52 and you were refunded LKR 319,709/52.
If you were refunded what you paid, how was it short?

Have a safe Memorial Day weekend.
Message 4 of 4
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Welcome to the Returns board! Here you can discuss returns with other members.

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