Returns

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Sports cards customer states condition

I had a customer order a card and then said the card had a major flaw which is a dimple but I listed the card as excellent condition. I did not put mint or near mint. If it was very good it would have to have a crease with corner wear which it does n...

Resolved! Seller said I can return (after 30 days) but now is radio silent on how.

When I purchased an oven controller (that was obviously in bad physical condition), I requested flexibility on the return since the oven is in a cabin that I don't visit much in the winter. The part arrived quickly and the only feedback from my reque...

once received, how long does a buyer have to return an item

Resolved! Received an open package in the mail

Well this is a first for me.I ordered 1000 CD/DVD labels from a seller that I always purchase from. Today I received the package opened with nothing inside. So I opened a return for missing parts and pieces since I am missing the entire order. I hope...

Resolved! How the heck does filing a damage claim with UPS work?

I haven't had to file a damage claim in years but had to do one recently with UPS. For whatever reason, the site stopped me and said a claim can't be filed at this time. Got on the phone with a rep#1 and they filed and got the claim approved. They sa...

refund listed nonrefundable new item broken after useing first time.do i have buyers protction

contacted seller listing unretunable refund.how is it on a new product sealed not returnable after one time used.do i have buyers protection in this case.

Opening a damaged box?

I made a purchase from a seller and the package arrived today via UPS. The UPS driver asked me when he got out of the truck if I wanted to keep it or ship it back because the box was really beat up. He was not kidding. I don’t know if I should open i...

Seller does not take returns

Seller sent another item in place of the one I bought. There is no lid. Item was wrapped in grey plastic packing wrap. Item arrived with small whole, in it the wrap was thin. Is there a way to get some money back

Return a item

Need 2 return stickers to put on 2 boxes ups couldn't return without them

You people are making this so complicated all over a missing part of my purchased, which is a Detach

I don't know how many times that I have filled this out.

Resolved! Refund

I returned a item to eBay but according to E bay the money was returned to my debit cardbut my debit card was cancelled. I cannot get in contact with Ebay their sytem is kicking me out,If I call they rexpect that I choose from one particular subject ...

Resolved! Buyer willing to pay shipping for a no-return, how do I deduct?

I have a buyer of a "no-return" tech item that wants to return, made a mistake and did not understand compatability. I am willing to accept and they are willing to pay shipping. However they started the return process and chose "defective" as there w...

Returns

Just wanted to ask everyone because I was not aware of it, when you have a return no matter how it was sent when eBay provides a return label it automatically uses a priority label to have it sent back to you, meaning if you are a seller that pays sh...

Item returned and I was charged by eBay I think 138.14 for shipping label!

I'm not sure what's going on but I sent an item back and it says that it has been escalated to eBay and eBay took a the 138.14 stating it was for the return shipping label? The item only cost 139.95. What the heck! Thanks for any input.

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Buyer returns item that resulted in lost value

How do an ebay seller fairly and professional handle a buyer who returned a purchased item because he did not like it, but had already take the item apart from it's packaging in such a way that the item can not be repacked for resale again. Item has ...