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Why is ebay asking for photo identification?

Hi Guys,

 

I just changed my home address in my selling portal. However, now I have received a message from ebay informing me that they will withhold funds unless I upload either a passport picture or driving licence for verification purposes. They seem to want photographic Id - but why? The documentation requested still bears my former address and I do not anticipate applying for new Id for some time.

 

Has this happened to anyone else? And why do they require phot id? I'm very loathe to send offical id of this nature to a private company. Any advice most welcome.

Message 1 of 27
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Why is ebay asking for photo identification?

Your driver's license is not as private as you might think it is. Guess if you want to sell and if most states are alike, you need to update your address withing 60 days, or as required by the state you live are/will be living in and provide proof to eBay as requested by them. 

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Message 5 of 27
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26 REPLIES 26

Why is ebay asking for photo identification?

Why do you not anticipate applying for ID for some time?  Doesn't your state require your drivers license to be updated?

Message 2 of 27
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Why is ebay asking for photo identification?

They want to make sure it is you that is changing addresses and not a hacker. 
They required my photo ID or driver’s license and copy of my marriage license when I changed my last name to prove it was me. I had no issues. 

Message 3 of 27
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Why is ebay asking for photo identification?

Why would you not want to change your id to your new address? Is your move temporary?

Message 4 of 27
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Why is ebay asking for photo identification?

Your driver's license is not as private as you might think it is. Guess if you want to sell and if most states are alike, you need to update your address withing 60 days, or as required by the state you live are/will be living in and provide proof to eBay as requested by them. 

Message 5 of 27
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Why is ebay asking for photo identification?

@brhylliant  ebay wants to make sure u r u, fyi- ebay is not a private company, it is a publicly traded company

Message 6 of 27
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Why is ebay asking for photo identification?

Among other reasons, it's a requirement of the INFORM Act:

https://www.ftc.gov/business-guidance/resources/INFORMAct

 

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Message 7 of 27
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Why is ebay asking for photo identification?

Less photographic than government issued.

You should be updating your driving license if you have moved.

Passports don't have addresses.

Message 8 of 27
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Why is ebay asking for photo identification?

Temporary to start with up to 3 months.

Message 9 of 27
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Why is ebay asking for photo identification?

It's private in that it is not a government/offical agency. 

Message 10 of 27
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Why is ebay asking for photo identification?

Not relevant to the conversation

but....

I am more comfortable complying with a private corporation than I am with a offering information to a government/official agency that is 'generally incompetent' as far as security is concerned......

 

....continue your discussion.....

 

(and yes, ebay has my DL and bank statement on file)

 

Message 11 of 27
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Why is ebay asking for photo identification?


@frankenhobbit wrote:

Why do you not anticipate applying for ID for some time?  Doesn't your state require your drivers license to be updated?


 

The original poster is in the UK.

 

 

Message 12 of 27
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Why is ebay asking for photo identification?

The U.S. passed a law called the INFORM Consumers Act. To make a safe buying place it requires eBay to verify identities of sellers, thus the ID needs to be official;  a  driver's license,  a passport or your National ID.

 

When you got a UK business license didn't  you have to show identification?

Message 13 of 27
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Why is ebay asking for photo identification?

It's a legal requirement there too. Live there for 35 years. 

Message 14 of 27
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Why is ebay asking for photo identification?

Of course, that would still make the INFORM act irrelevant as the US has no jurisdiction there. 

Message 15 of 27
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