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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

SoCal Sellers Unite for Success!

Hello, I am in Ventura County CA. I will be hosting meet ups for Ventura County and surrounding areas to meet, connect, grow and learn. Join my new FB group here entitled SoCal Sellers Unite for Success. Click below to follow the group and find dates...

Somewhat flattered & Somewhat annoyed: Seller Copied Me to a T

I went to search my own listing ... this is what I saw .... I thought I had accidentally double listed this item ... To My surprise someone copied my exact listing title and all my listing pics. I am flattered ... and I am annoyed .... at least I cam...

"Awaiting payment - The buyer hasn't paid for this order yet."

I sent an offer to watchers and one accepted, and i just barely noticed when I was about to ship it that the buyer hasn't actually paid yet, and this is not the same as "processing" after Buy it Now. So now... 1. Do I just wait out this time period f...

Resolved! Will the PPC Promoted Listings Advanced be coming back?

I tried to talk to an eBay agent today and he didn't seem to know what I was talking about. Does anyone have information on this program? It looks like they pulled it, but I can't tell if it's coming back or not.

Resolved! How long can INR case remain open until ebay automatically closes it?

Basically the title. Is there a specific amount of time an INR case can remain open until ebay automatically closes it for being open too long (it would close in the sellers favor in this case). Assume neither side opens a case.

First Annual Recommerce Day on ebay--- May 21st

devon@ebay I sell vintage, antique, used stuff. Always have. Which, in the past, has meant I've been a "secondhand seller" or a "flea market dealer" But, in today's world, I am, of course, no such thing. Today, without having to change anything about...

Different total funds numbers

Hi I'm having an issue with how I am getting paid on eBay in fact I just came across the fact that there's two different totals on the app. The money always seems to be short every month but it could be because the payouts are not by monthly as in st...

Report a Seller Seller did not provide the ordered service

Seller had me close a return request case # 5334074474 on March 27/24, but he never send the Item I paid for. Order # 17-1197-36136 for $. 59.61.

Consigner needed

I have a several ponton Mercedes sedans and need help selling the parts and or cars. im in Asheville nc.

How to get ebay to correct their missing carrier scans they are docking me for.

I have a buyer who purchased 10 items separately & was shipped with one tracking number. Ebay incorrectly is docking me for all 10 as "missing on time tracking or carrier scan". This is incorrect. The complete tracking history is available thru USPS....

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

Having negative feedback removed?

A buyer recently purchased a trading card, and I shipped the order on April 23. About ten days later, the buyer opened an "item not received" case, and I refunded their purchase price plus shipping. A few days later, the buyer left a negative feedbac...

Wacky negative feedback

Got my first negative feedback after 1.4k items sold - buyer was mad he couldn’t use his gift card at my store. Provided no other information other than his gift cards didn’t work. I asked eBay to remove this nonsense and they declined claiming it di...

Resolved! Ebay charging 20+% fees for sales?

I was recently running some numbers on my latest sales on Ebay, and I realized that as of January 2024 I'm consistently being charged ~20% fees for every item I sell. I deducted the standard $0.30 per sale from the transactions and ran a percentage o...

Including your Company Name and Website in Listing Photos

Does Ebay now allow you to post your company logo and website in your listing photos ?Because Ebay has removed all customer service phone contacts , I can not get a clear answer. I sent eBay an example of another listing that all the photos have the ...