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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

combined discount for buyers?

If I am running a sale and send an offer to buyer to they get both discounts ? Thanks all!

Resolved! 4 Items purchased at the same time: 1 transaction or 4 as far as Seller Dashboard?

Hello, I had a buyer purchase and pay for 4 items at the same time. All were shipped in 1 box. As far as Seller Dashboard is concerned, is this 4 transactions or 1 transaction?Thank you in advance, as this has always been confusing.Regards,D.A.

Changes to Refund a Buyer form?

The changes to the "Refund a buyer" form/page do not make any sense. I can no longer issue a simple refund for shipping costs (I do a lot of combined shipping). Now there is no clear way to see what the purchase amount is and what is shipping within ...

Resolved! "Ghost shipment" (?) of item that still sits in my storage room...

RE: item# 314976296368; order# 09-11120-50364; FedEx: 270512844310This item is sold, which I'm very happy about, but it is shown as purchased and shipped, which is not possible because IT STILL SITS IN MY STORAGE CABINET TEN FEET AWAY FROM ME.I think...

Resolved! Creating a You Pick Drop Down Option / Variation Listing

I'm new to ebay and have been trying to sell some toys no longer in use, specifically legos. I have seen several listings of Lego Minifigures specifically that give you the option to pick and choose which figures you would like to purchase. After rea...

Combining multiple items for purchase

Can someone please tell me how to help a buyer who wants to purchase multiple items from me that have auctions ending at different times or are "buy it now" items? They want to have them all on one invoice so I can combine shipping.Thank you for any ...